South Tyneside · Compare
The G.p.suite vs East Wing Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The G.p.suite and East Wing Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | The G.p.suiteNE32 3UX | East Wing PracticeNE32 3UX |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 82.5likely range 78.7 to 85.4112 survey answers | 80.8likely range 77.4 to 83.6121 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 79.0%likely range 74.2% to 83.0%, 112 answers | 79.0%likely range 74.8% to 82.6%, 121 answers |
| Access (mean of the two below) | 90.4%likely range 84.7% to 93.4% | 84.8%likely range 79.0% to 88.7% |
| Appointments within two weeks of booking | 92.6%likely range 83.3% to 96.9%, 948 appointments | 91.5%likely range 83.1% to 95.9%, 1,183 appointments |
| Calls answered by the practice | 88.0%likely range 81.5% to 92.4%, 2,888 calls | 78.1%likely range 70.1% to 84.4%, 2,637 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 79.0%likely range 74.2% to 83.1%, 107 answers | 68.7%likely range 64.1% to 73.0%, 118 answers |
| Reception and admin team | 92.2%likely range 88.8% to 94.6%, 111 answers | 87.0%likely range 83.5% to 89.9%, 121 answers |
| Having a preferred professional | 42.0%likely range 36.8% to 47.4%, 112 answers | 36.0%likely range 31.5% to 40.8%, 120 answers |
| Seeing your preferred professional | 59.6%likely range 51.4% to 67.2%, 50 answers | 56.1%likely range 47.8% to 64.1%, 42 answers |
| Knowing the next step | 80.6%likely range 75.9% to 84.6%, 107 answers | 82.2%likely range 78.2% to 85.7%, 117 answers |
| Contacting the practice | 75.8%likely range 70.9% to 80.2%, 111 answers | 67.1%likely range 62.5% to 71.5%, 121 answers |
| Wait for an appointment | 66.6%likely range 61.0% to 71.9%, 98 answers | 65.9%likely range 60.9% to 70.6%, 107 answers |
| Being listened to | 89.6%likely range 85.8% to 92.5%, 111 answers | 80.9%likely range 76.8% to 84.5%, 118 answers |
| Care and concern | 84.7%likely range 80.4% to 88.2%, 111 answers | 81.0%likely range 76.9% to 84.5%, 118 answers |
| Confidence and trust | 93.2%likely range 89.9% to 95.5%, 108 answers | 93.0%likely range 90.1% to 95.1%, 117 answers |
| Involvement in decisions | 92.5%likely range 89.0% to 95.0%, 101 answers | 88.4%likely range 84.8% to 91.2%, 112 answers |
| Needs met | 90.6%likely range 87.0% to 93.3%, 110 answers | 85.5%likely range 81.7% to 88.5%, 119 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 83.3%likely range 60.8% to 94.2%, 18 patients | 86.7%likely range 73.8% to 93.7%, 45 patients |
| Children at 18 months | 85.2%likely range 67.5% to 94.1%, 27 patients | 94.6%likely range 82.3% to 98.5%, 37 patients |
| Children at 5 years | 92.0%likely range 75.0% to 97.8%, 25 patients | 88.4%likely range 75.5% to 94.9%, 43 patients |
| Women aged 25 to 49 | 69.5%likely range 65.6% to 73.2%, 564 patients | 70.9%likely range 67.4% to 74.2%, 671 patients |
| Women aged 50 to 64 | 71.6%likely range 67.3% to 75.5%, 461 patients | 72.8%likely range 67.9% to 77.2%, 346 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 4,217August 2026 | 4,090August 2026 |
| Primary care network | South Tyneside West PCN | South Tyneside West PCN |
| Phone | 0191 4028078 | 0191 4028075 |
| Friends and Family Test (its own feedback) | No results for June 2026 | No results for June 2026 |
| Appointments (one month) | 1,763 in August 2026Same day 37.1%; face to face 72.7% | 1,784 in August 2026Same day 30.3%; face to face 66.9% |
| Antibiotic items per STAR-PU (one year) | 0.86England 0.74, April 2025 to March 2026 | 1.14England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.3 qualified permanent2.3 including trainees and locums1,866 patients per permanent GP | 1.7 qualified permanent1.7 including trainees and locums2,464 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.