Waltham Forest · Compare
The Firs vs Claremont Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Firs and Claremont Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | The FirsE17 7JT | Claremont Medical CentreE17 5RJ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 82.0likely range 70.5 to 89.394 survey answers | 79.7likely range 76.5 to 82.488 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 79.2%likely range 62.9% to 89.6%, 94 answers | 78.9%likely range 75.1% to 82.3%, 88 answers |
| Access (mean of the two below) | 88.3%likely range 84.8% to 89.7% | 81.4%likely range 75.2% to 85.9% |
| Appointments within two weeks of booking | 97.8%likely range 94.3% to 99.2%, 2,540 appointments | 96.6%likely range 89.2% to 99.0%, 1,035 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 66.1%likely range 56.2% to 74.8%, 2,004 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 64.4%likely range 46.4% to 79.0%, 84 answers | 65.4%likely range 61.0% to 69.6%, 84 answers |
| Reception and admin team | 81.7%likely range 65.1% to 91.5%, 89 answers | 87.5%likely range 84.2% to 90.1%, 87 answers |
| Having a preferred professional | 23.2%likely range 12.1% to 39.9%, 93 answers | 46.1%likely range 41.7% to 50.6%, 85 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 46.2%likely range 38.9% to 53.6%, 33 answers |
| Knowing the next step | 83.5%likely range 67.2% to 92.6%, 90 answers | 81.0%likely range 77.2% to 84.3%, 83 answers |
| Contacting the practice | 73.0%likely range 56.1% to 85.2%, 93 answers | 75.6%likely range 71.6% to 79.3%, 85 answers |
| Wait for an appointment | 83.9%likely range 66.8% to 93.1%, 82 answers | 64.5%likely range 59.9% to 68.9%, 79 answers |
| Being listened to | 82.0%likely range 65.8% to 91.5%, 92 answers | 86.0%likely range 82.6% to 88.8%, 88 answers |
| Care and concern | 78.8%likely range 62.1% to 89.4%, 91 answers | 85.1%likely range 81.7% to 88.0%, 87 answers |
| Confidence and trust | 90.4%likely range 75.6% to 96.6%, 91 answers | 92.0%likely range 89.2% to 94.1%, 87 answers |
| Involvement in decisions | 90.5%likely range 75.2% to 96.8%, 86 answers | 92.2%likely range 89.3% to 94.3%, 79 answers |
| Needs met | 88.6%likely range 73.2% to 95.6%, 90 answers | 86.8%likely range 83.4% to 89.5%, 85 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.3%likely range 87.2% to 95.4%, 168 patients | 82.8%likely range 65.5% to 92.4%, 29 patients |
| Children at 18 months | 94.9%likely range 90.3% to 97.4%, 158 patients | 80.6%likely range 63.7% to 90.8%, 31 patients |
| Children at 5 years | 95.4%likely range 88.8% to 98.2%, 87 patients | 76.0%likely range 56.6% to 88.5%, 25 patients |
| Women aged 25 to 49 | 69.7%likely range 68.1% to 71.3%, 3,051 patients | 68.1%likely range 63.9% to 72.1%, 499 patients |
| Women aged 50 to 64 | 75.0%likely range 72.0% to 77.8%, 849 patients | 81.4%likely range 76.6% to 85.4%, 296 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 11,947August 2026 | 3,021August 2026 |
| Primary care network | Waltham Forest Walthamstow Central PCN | Waltham Forest Walthamstow Central PCN |
| Phone | 020 82239840 | 020 85271888 |
| Friends and Family Test (its own feedback) | 80.0% good or very good25 answers, June 2026 | 80.0% good or very good10 answers, June 2026 |
| Appointments (one month) | 3,359 in August 2026Same day 62.7%; face to face 50.5% | 1,214 in August 2026Same day 38.4%; face to face 71.1% |
| Antibiotic items per STAR-PU (one year) | 0.52England 0.74, April 2025 to March 2026 | 0.65England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.8 qualified permanent3.8 including trainees and locums4,329 patients per permanent GP | 0.4 qualified permanent3.2 including trainees and locums |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.