Bristol · Compare
The Family Practice vs Whiteladies Medical Group
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Family Practice and Whiteladies Medical Group cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | The Family PracticeBS6 6DF | Whiteladies Medical GroupBS8 2PU |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 75.5likely range 66.0 to 82.9108 survey answers | 82.5likely range 70.3 to 89.093 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 72.1%likely range 58.6% to 82.6%, 108 answers | 84.0%likely range 66.6% to 93.2%, 93 answers |
| Access (mean of the two below) | 83.3%likely range 79.9% to 86.1% | 78.8%likely range 75.2% to 81.8% |
| Appointments within two weeks of booking | 91.2%likely range 87.7% to 93.7%, 5,342 appointments | 84.7%likely range 79.9% to 88.5%, 4,122 appointments |
| Calls answered by the practice | 75.2%likely range 69.5% to 80.2%, 5,143 calls | 72.8%likely range 67.4% to 77.5%, 6,157 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 46.5%likely range 33.4% to 60.1%, 106 answers | 54.7%likely range 35.7% to 72.4%, 81 answers |
| Reception and admin team | 82.6%likely range 69.8% to 90.7%, 105 answers | 86.3%likely range 68.8% to 94.8%, 88 answers |
| Having a preferred professional | 18.3%likely range 10.0% to 31.0%, 108 answers | 36.4%likely range 21.4% to 54.6%, 94 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 38.8%likely range 16.2% to 67.6%, 35 answers |
| Knowing the next step | 85.6%likely range 73.2% to 92.9%, 104 answers | 90.8%likely range 74.4% to 97.1%, 89 answers |
| Contacting the practice | 72.2%likely range 58.5% to 82.7%, 106 answers | 70.7%likely range 52.2% to 84.2%, 92 answers |
| Wait for an appointment | 84.8%likely range 71.8% to 92.4%, 99 answers | 60.4%likely range 41.6% to 76.5%, 87 answers |
| Being listened to | 87.7%likely range 75.9% to 94.2%, 107 answers | 90.9%likely range 74.8% to 97.1%, 92 answers |
| Care and concern | 90.3%likely range 79.1% to 95.8%, 108 answers | 85.1%likely range 67.5% to 94.0%, 90 answers |
| Confidence and trust | 94.6%likely range 84.6% to 98.2%, 107 answers | 93.4%likely range 77.9% to 98.3%, 91 answers |
| Involvement in decisions | 89.0%likely range 76.8% to 95.2%, 99 answers | 91.5%likely range 75.0% to 97.5%, 87 answers |
| Needs met | 90.4%likely range 79.2% to 95.9%, 107 answers | 93.5%likely range 78.1% to 98.3%, 91 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 95.0%likely range 89.4% to 97.7%, 119 patients | 93.9%likely range 86.5% to 97.4%, 82 patients |
| Children at 18 months | 93.3%likely range 87.4% to 96.6%, 120 patients | 90.3%likely range 81.3% to 95.2%, 72 patients |
| Children at 5 years | 85.7%likely range 77.8% to 91.1%, 105 patients | 84.8%likely range 75.3% to 91.1%, 79 patients |
| Women aged 25 to 49 | 69.6%likely range 68.2% to 71.0%, 4,103 patients | 66.0%likely range 64.3% to 67.6%, 3,141 patients |
| Women aged 50 to 64 | 79.5%likely range 77.2% to 81.7%, 1,207 patients | 77.7%likely range 75.4% to 79.8%, 1,367 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 16,902August 2026 | 15,887August 2026 |
| Primary care network | Healthwest PCN | Healthwest PCN |
| Phone | 0117 9466455 | 0117 9731201 |
| Friends and Family Test (its own feedback) | No results for June 2026 | No results for June 2026 |
| Appointments (one month) | 6,977 in August 2026Same day 46.8%; face to face 46.6% | 6,296 in August 2026Same day 34.7%; face to face 53.9% |
| Antibiotic items per STAR-PU (one year) | 0.47England 0.74, April 2025 to March 2026 | 0.47England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 9.3 qualified permanent11.5 including trainees and locums1,808 patients per permanent GP | 6.8 qualified permanent10.6 including trainees and locums2,336 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.