Nottingham · Compare
The Family Medical Centre vs The Wellspring Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Family Medical Centre and The Wellspring Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | The Family Medical CentreNG3 2FW | The Wellspring SurgeryNG3 3GG |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 71.7likely range 62.8 to 78.8114 survey answers | 74.6likely range 65.6 to 81.597 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 70.4%likely range 57.8% to 80.5%, 114 answers | 74.2%likely range 61.4% to 83.9%, 97 answers |
| Access (mean of the two below) | 74.5%likely range 70.6% to 78.0% | 75.5%likely range 71.9% to 78.7% |
| Appointments within two weeks of booking | 87.1%likely range 83.1% to 90.3%, 5,043 appointments | 90.7%likely range 86.9% to 93.5%, 4,617 appointments |
| Calls answered by the practice | 61.9%likely range 55.2% to 68.1%, 4,530 calls | 60.1%likely range 54.0% to 65.9%, 5,381 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 30.0%likely range 19.8% to 42.5%, 115 answers | 56.4%likely range 42.8% to 69.1%, 90 answers |
| Reception and admin team | 75.8%likely range 63.5% to 84.9%, 114 answers | 88.9%likely range 77.7% to 94.8%, 94 answers |
| Having a preferred professional | 36.3%likely range 25.2% to 49.1%, 114 answers | 28.3%likely range 18.1% to 41.3%, 97 answers |
| Seeing your preferred professional | 41.0%likely range 22.2% to 62.9%, 38 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 80.8%likely range 68.5% to 89.1%, 106 answers | 78.3%likely range 65.2% to 87.5%, 89 answers |
| Contacting the practice | 61.4%likely range 48.6% to 72.7%, 114 answers | 78.2%likely range 65.4% to 87.2%, 93 answers |
| Wait for an appointment | 61.5%likely range 48.0% to 73.5%, 102 answers | 79.0%likely range 65.1% to 88.4%, 80 answers |
| Being listened to | 85.9%likely range 74.4% to 92.8%, 107 answers | 87.3%likely range 75.7% to 93.8%, 93 answers |
| Care and concern | 84.3%likely range 72.8% to 91.6%, 110 answers | 85.3%likely range 73.3% to 92.5%, 92 answers |
| Confidence and trust | 93.5%likely range 83.7% to 97.6%, 106 answers | 92.2%likely range 81.7% to 96.9%, 92 answers |
| Involvement in decisions | 89.3%likely range 77.9% to 95.1%, 100 answers | 91.8%likely range 81.0% to 96.7%, 90 answers |
| Needs met | 91.4%likely range 81.0% to 96.3%, 107 answers | 90.1%likely range 78.9% to 95.7%, 90 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 83.8%likely range 76.7% to 89.1%, 136 patients | 82.9%likely range 75.3% to 88.6%, 123 patients |
| Children at 18 months | 82.2%likely range 73.9% to 88.3%, 107 patients | 61.7%likely range 52.2% to 70.3%, 107 patients |
| Children at 5 years | 72.0%likely range 64.2% to 78.7%, 143 patients | 51.6%likely range 43.8% to 59.4%, 153 patients |
| Women aged 25 to 49 | 67.0%likely range 65.1% to 68.9%, 2,383 patients | 63.5%likely range 61.4% to 65.6%, 2,024 patients |
| Women aged 50 to 64 | 78.7%likely range 75.9% to 81.3%, 902 patients | 71.9%likely range 68.6% to 74.9%, 764 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 12,291August 2026 | 10,475August 2026 |
| Primary care network | Nottingham City East PCN | Nottingham City East PCN |
| Phone | 0115 9504068 | 0115 9505907 |
| Friends and Family Test (its own feedback) | 92.7% good or very good110 answers, June 2026 | 75.9% good or very good29 answers, June 2026 |
| Appointments (one month) | 6,144 in August 2026Same day 56.3%; face to face 53.5% | 5,663 in August 2026Same day 67.0%; face to face 34.4% |
| Antibiotic items per STAR-PU (one year) | 0.74England 0.74, April 2025 to March 2026 | 0.65England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 7.3 qualified permanent10.1 including trainees and locums1,685 patients per permanent GP | 4.5 qualified permanent6.2 including trainees and locums2,327 patients per permanent GP |
| CQC rating (a separate source) | Outstanding | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.