Waltham Forest · Compare
The Ecclesbourne Practice vs The Lyndhurst Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Lyndhurst Surgery’s Practice Grade is clearly higher than The Ecclesbourne Practice’s: its likely range lies wholly above.
Side by side
| Measure | The Ecclesbourne PracticeE17 9DP | The Lyndhurst SurgeryE10 6JB |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 62.3likely range 53.0 to 70.9100 survey answers | 81.9likely range 78.1 to 85.0113 survey answersClearly higher |
| Label (against the England average) | No label | Clearly above the England average |
| Patients who describe the practice as good | 56.3%likely range 43.4% to 68.3%, 100 answers | 81.6%likely range 76.8% to 85.6%, 113 answersClearly higher |
| Access (mean of the two below) | 76.0%likely range 68.6% to 82.6% | 82.5%likely range 76.4% to 86.8% |
| Appointments within two weeks of booking | 93.9%likely range 89.4% to 96.6%, 2,699 appointments | 96.7%likely range 89.2% to 99.1%, 1,002 appointments |
| Calls answered by the practice | 58.0%likely range 43.9% to 70.9%, 988 calls | 68.2%likely range 58.6% to 76.5%, 2,115 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 27.0%likely range 17.0% to 40.0%, 95 answers | 70.4%likely range 64.8% to 75.5%, 103 answers |
| Reception and admin team | 67.0%likely range 53.9% to 78.0%, 97 answers | 83.5%likely range 78.7% to 87.3%, 107 answers |
| Having a preferred professional | 47.9%likely range 35.6% to 60.5%, 101 answers | 49.0%likely range 43.4% to 54.6%, 113 answers |
| Seeing your preferred professional | 24.6%likely range 11.8% to 44.3%, 44 answers | 45.4%likely range 37.0% to 54.0%, 49 answers |
| Knowing the next step | 64.7%likely range 51.3% to 76.1%, 94 answers | 82.7%likely range 77.7% to 86.8%, 100 answers |
| Contacting the practice | 57.3%likely range 44.6% to 69.1%, 103 answers | 73.3%likely range 67.9% to 78.0%, 108 answers |
| Wait for an appointment | 51.9%likely range 38.5% to 64.9%, 90 answers | 73.4%likely range 67.5% to 78.5%, 93 answers |
| Being listened to | 86.0%likely range 74.5% to 92.8%, 97 answers | 94.2%likely range 90.8% to 96.4%, 103 answers |
| Care and concern | 81.6%likely range 69.5% to 89.6%, 98 answers | 93.2%likely range 89.5% to 95.6%, 101 answers |
| Confidence and trust | 91.9%likely range 81.5% to 96.7%, 93 answers | 98.9%likely range 96.8% to 99.6%, 102 answers |
| Involvement in decisions | 86.9%likely range 75.0% to 93.6%, 90 answers | 96.3%likely range 93.2% to 98.0%, 95 answers |
| Needs met | 89.4%likely range 78.3% to 95.1%, 94 answers | 92.8%likely range 89.1% to 95.4%, 100 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 78.2%likely range 69.2% to 85.2%, 101 patients | 91.8%likely range 80.8% to 96.8%, 49 patients |
| Children at 18 months | 74.4%likely range 64.3% to 82.5%, 86 patients | 78.7%likely range 66.9% to 87.1%, 61 patients |
| Children at 5 years | 51.8%likely range 41.2% to 62.2%, 83 patients | 76.6%likely range 62.8% to 86.4%, 47 patients |
| Women aged 25 to 49 | 91.4%likely range 90.1% to 92.5%, 2,043 patients | 57.0%likely range 53.9% to 59.9%, 1,034 patients |
| Women aged 50 to 64 | 92.4%likely range 90.5% to 93.9%, 944 patients | 68.2%likely range 63.3% to 72.8%, 362 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,599August 2026 | 4,968August 2026 |
| Primary care network | Waltham Forest Integrated Health PCN | Waltham Forest Integrated Health PCN |
| Phone | 020 85392077 | 020 85391663 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 85.7% good or very good7 answers, June 2026 |
| Appointments (one month) | 3,859 in August 2026Same day 41.3%; face to face 52.7% | 1,220 in August 2026Same day 41.6%; face to face 64.4% |
| Antibiotic items per STAR-PU (one year) | 0.59England 0.74, April 2025 to March 2026 | 0.49England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.7 qualified permanent5.9 including trainees and locums2,571 patients per permanent GP | 2.6 qualified permanent4.2 including trainees and locums1,941 patients per permanent GP |
| CQC rating (a separate source) | Requires improvement | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.