South Gloucestershire · Compare
The Downend Health Group vs Leap Valley Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Downend Health Group and Leap Valley Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | The Downend Health GroupBS16 5SG | Leap Valley Medical CentreBS16 6UG |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 66.9likely range 51.9 to 78.0112 survey answers | 52.2likely range 46.9 to 57.4103 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 68.2%likely range 46.8% to 84.0%, 112 answers | 51.3%likely range 44.5% to 58.0%, 103 answers |
| Access (mean of the two below) | 63.8%likely range 60.3% to 67.0% | 54.1%likely range 46.1% to 61.5% |
| Appointments within two weeks of booking | 72.4%likely range 67.3% to 76.9%, 5,067 appointments | 63.6%likely range 55.6% to 71.0%, 2,245 appointments |
| Calls answered by the practice | 55.1%likely range 50.5% to 59.6%, 9,594 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 27.5%likely range 12.7% to 49.6%, 106 answers | 22.6%likely range 17.3% to 29.1%, 94 answers |
| Reception and admin team | 81.4%likely range 60.3% to 92.7%, 111 answers | 74.4%likely range 68.0% to 79.9%, 100 answers |
| Having a preferred professional | 19.6%likely range 8.0% to 40.5%, 114 answers | 28.6%likely range 22.9% to 35.1%, 102 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 84.2%likely range 63.0% to 94.3%, 108 answers | 83.4%likely range 77.6% to 88.0%, 96 answers |
| Contacting the practice | 52.9%likely range 32.7% to 72.3%, 111 answers | 52.1%likely range 45.2% to 58.9%, 100 answers |
| Wait for an appointment | 49.3%likely range 29.0% to 69.9%, 103 answers | 38.4%likely range 31.8% to 45.6%, 93 answers |
| Being listened to | 86.9%likely range 66.1% to 95.8%, 107 answers | 79.1%likely range 72.9% to 84.2%, 96 answers |
| Care and concern | 82.7%likely range 61.3% to 93.5%, 108 answers | 80.9%likely range 74.9% to 85.7%, 99 answers |
| Confidence and trust | 95.2%likely range 76.5% to 99.2%, 107 answers | 91.9%likely range 87.2% to 94.9%, 97 answers |
| Involvement in decisions | 93.9%likely range 73.6% to 98.8%, 98 answers | 89.6%likely range 84.3% to 93.3%, 88 answers |
| Needs met | 86.9%likely range 66.0% to 95.8%, 106 answers | 84.7%likely range 79.0% to 89.1%, 96 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.5%likely range 88.6% to 95.2%, 254 patients | 96.8%likely range 89.0% to 99.1%, 62 patients |
| Children at 18 months | 95.0%likely range 91.7% to 97.0%, 278 patients | 89.8%likely range 79.5% to 95.3%, 59 patients |
| Children at 5 years | 94.3%likely range 91.1% to 96.4%, 299 patients | 90.4%likely range 81.5% to 95.3%, 73 patients |
| Women aged 25 to 49 | 77.7%likely range 76.6% to 78.9%, 4,862 patients | 75.3%likely range 72.8% to 77.7%, 1,160 patients |
| Women aged 50 to 64 | 79.0%likely range 77.3% to 80.6%, 2,384 patients | 78.7%likely range 75.6% to 81.4%, 745 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 28,004August 2026 | 7,975August 2026 |
| Primary care network | Network 4 (Bnssg) PCN | Network 4 (Bnssg) PCN |
| Phone | 01179 709500 | 0117 9562979 |
| Friends and Family Test (its own feedback) | 95.1% good or very good678 answers, June 2026 | 62.5% good or very good24 answers, June 2026 |
| Appointments (one month) | 11,405 in August 2026Same day 28.3%; face to face 56.5% | 2,605 in August 2026Same day 25.5%; face to face 60.7% |
| Antibiotic items per STAR-PU (one year) | 0.59England 0.74, April 2025 to March 2026 | 0.63England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 18.3 qualified permanent19.1 including trainees and locums1,531 patients per permanent GP | 4.6 qualified permanent5.5 including trainees and locums1,729 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.