Stockton-on-Tees · Compare
The Densham Surgery vs Riverside Medical Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Densham Surgery and Riverside Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | The Densham SurgeryTS18 1HU | Riverside Medical PracticeTS18 2AP |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 83.6likely range 77.9 to 86.997 survey answers | 81.3likely range 67.0 to 88.585 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 84.7%likely range 79.5% to 88.7%, 97 answers | 83.8%likely range 63.4% to 93.9%, 85 answers |
| Access (mean of the two below) | 80.7%likely range 66.4% to 86.9% | 75.4%likely range 71.3% to 78.9% |
| Appointments within two weeks of booking | 90.2%likely range 75.9% to 96.4%, 528 appointments | 76.6%likely range 70.2% to 81.9%, 3,058 appointments |
| Calls answered by the practice | Not in the grade: no phone data | 74.2%likely range 68.9% to 78.8%, 6,205 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 58.6%likely range 52.1% to 64.8%, 94 answers | 90.6%likely range 71.3% to 97.4%, 83 answers |
| Reception and admin team | 93.4%likely range 89.4% to 96.0%, 95 answers | 93.6%likely range 75.1% to 98.6%, 83 answers |
| Having a preferred professional | 32.6%likely range 27.0% to 38.8%, 98 answers | 45.2%likely range 26.4% to 65.5%, 83 answers |
| Seeing your preferred professional | 34.6%likely range 25.5% to 45.0%, 38 answers | 57.1%likely range 28.2% to 81.9%, 38 answers |
| Knowing the next step | 68.4%likely range 62.0% to 74.2%, 91 answers | 80.5%likely range 59.3% to 92.1%, 81 answers |
| Contacting the practice | 66.9%likely range 60.6% to 72.6%, 97 answers | 86.1%likely range 65.6% to 95.3%, 81 answers |
| Wait for an appointment | 68.0%likely range 61.2% to 74.0%, 84 answers | 72.5%likely range 50.6% to 87.1%, 79 answers |
| Being listened to | 91.3%likely range 87.0% to 94.3%, 96 answers | 88.4%likely range 68.3% to 96.4%, 81 answers |
| Care and concern | 86.4%likely range 81.3% to 90.2%, 95 answers | 86.9%likely range 66.5% to 95.7%, 81 answers |
| Confidence and trust | 96.9%likely range 93.7% to 98.5%, 92 answers | 89.3%likely range 69.5% to 96.8%, 82 answers |
| Involvement in decisions | 95.9%likely range 92.3% to 97.9%, 88 answers | 91.7%likely range 72.2% to 97.9%, 80 answers |
| Needs met | 95.8%likely range 92.2% to 97.7%, 91 answers | 92.1%likely range 72.8% to 98.0%, 81 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 71.4%likely range 54.9% to 83.7%, 35 patients | 92.3%likely range 86.4% to 95.8%, 130 patients |
| Children at 18 months | 90.0%likely range 74.4% to 96.5%, 30 patients | 89.1%likely range 83.2% to 93.1%, 156 patients |
| Children at 5 years | 83.9%likely range 67.4% to 92.9%, 31 patients | 75.0%likely range 67.0% to 81.6%, 132 patients |
| Women aged 25 to 49 | 63.3%likely range 59.1% to 67.3%, 531 patients | 67.3%likely range 65.2% to 69.3%, 2,082 patients |
| Women aged 50 to 64 | 74.1%likely range 69.1% to 78.5%, 328 patients | 75.3%likely range 71.9% to 78.4%, 672 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 3,697August 2026 | 11,126August 2026 |
| Primary care network | Stockton PCN | Stockton PCN |
| Phone | 01642 672351 | 01642 604117 |
| Friends and Family Test (its own feedback) | 95.1% good or very good103 answers, June 2026 | 92.9% good or very good14 answers, June 2026 |
| Appointments (one month) | 1,253 in August 2026Same day 50.8%; face to face 63.1% | 3,536 in August 2026Same day 23.1%; face to face 88.1% |
| Antibiotic items per STAR-PU (one year) | 0.71England 0.74, April 2025 to March 2026 | 0.87England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 0.6 qualified permanent4.3 including trainees and locums | 2.6 qualified permanent2.8 including trainees and locums4,193 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.