North Northamptonshire · Compare
The Cottons Medical Centre vs Marshalls Road Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Marshalls Road Surgery’s Practice Grade is clearly higher than The Cottons Medical Centre’s: its likely range lies wholly above.
Side by side
| Measure | The Cottons Medical CentreNN9 6UA | Marshalls Road SurgeryNN9 6ET |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 62.6likely range 55.6 to 69.198 survey answers | 80.7likely range 75.2 to 82.995 survey answersClearly higher |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 59.3%likely range 49.6% to 68.4%, 98 answers | 78.1%likely range 75.1% to 80.8%, 95 answersClearly higher |
| Access (mean of the two below) | 70.1%likely range 64.5% to 74.9% | 86.5%likely range 69.7% to 90.7% |
| Appointments within two weeks of booking | 79.7%likely range 71.7% to 85.8%, 1,892 appointments | 99.2%likely range 67.3% to 100.0%, 127 appointments |
| Calls answered by the practice | 60.4%likely range 52.6% to 67.8%, 3,247 calls | 73.6%likely range 63.1% to 82.0%, 1,677 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 26.0%likely range 18.2% to 35.9%, 90 answers | 88.9%likely range 86.5% to 90.9%, 91 answers |
| Reception and admin team | 77.1%likely range 67.6% to 84.5%, 90 answers | 97.5%likely range 96.2% to 98.4%, 90 answers |
| Having a preferred professional | 25.3%likely range 17.7% to 34.6%, 97 answers | 24.9%likely range 22.0% to 28.0%, 95 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 67.2%likely range 56.7% to 76.3%, 84 answers | 92.1%likely range 90.0% to 93.8%, 92 answers |
| Contacting the practice | 53.4%likely range 43.5% to 63.0%, 94 answers | 81.3%likely range 78.4% to 83.8%, 94 answers |
| Wait for an appointment | 60.5%likely range 49.7% to 70.3%, 81 answers | 92.4%likely range 90.3% to 94.1%, 88 answers |
| Being listened to | 78.0%likely range 68.6% to 85.2%, 92 answers | 82.5%likely range 79.7% to 85.1%, 89 answers |
| Care and concern | 83.6%likely range 74.9% to 89.7%, 93 answers | 73.9%likely range 70.7% to 76.9%, 90 answers |
| Confidence and trust | 86.5%likely range 78.2% to 92.0%, 92 answers | 88.3%likely range 85.8% to 90.4%, 88 answers |
| Involvement in decisions | 90.0%likely range 82.1% to 94.7%, 87 answers | 82.5%likely range 79.6% to 85.1%, 84 answers |
| Needs met | 90.1%likely range 82.5% to 94.6%, 94 answers | 85.1%likely range 82.4% to 87.4%, 90 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.7%likely range 81.0% to 94.7%, 78 patients | 82.1%likely range 64.4% to 92.1%, 28 patients |
| Children at 18 months | 92.0%likely range 83.6% to 96.3%, 75 patients | 84.6%likely range 70.3% to 92.8%, 39 patients |
| Children at 5 years | 92.2%likely range 84.8% to 96.2%, 90 patients | 86.7%likely range 73.8% to 93.7%, 45 patients |
| Women aged 25 to 49 | 74.4%likely range 72.0% to 76.6%, 1,363 patients | 65.7%likely range 61.5% to 69.6%, 533 patients |
| Women aged 50 to 64 | 78.7%likely range 75.9% to 81.3%, 856 patients | 70.5%likely range 64.4% to 76.0%, 234 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,274August 2026 | 3,330August 2026 |
| Primary care network | East Northants PCN | East Northants PCN |
| Phone | 01933 623327 | 01933 622349 |
| Friends and Family Test (its own feedback) | 90.6% good or very good266 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 3,676 in August 2026Same day 39.2%; face to face 94.0% | 800 in August 2026Same day 46.5%; face to face 75.2% |
| Antibiotic items per STAR-PU (one year) | 0.84England 0.74, April 2025 to March 2026 | 0.72England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.8 qualified permanent4.8 including trainees and locums1,925 patients per permanent GP | 1.3 qualified permanent1.3 including trainees and locums2,498 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.