Barking and Dagenham · Compare
The College Practice vs Eastbrook Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Eastbrook Surgery’s Practice Grade is clearly higher than The College Practice’s: its likely range lies wholly above.
Side by side
| Measure | The College PracticeRM7 0XR | Eastbrook SurgeryRM7 0XR |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 76.3likely range 73.2 to 79.0123 survey answers | 87.2likely range 83.5 to 89.996 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 74.4%likely range 70.7% to 77.8%, 123 answers | 87.2%likely range 82.5% to 90.8%, 96 answersClearly higher |
| Access (mean of the two below) | 80.7%likely range 74.7% to 84.9% | 86.9%likely range 81.7% to 90.5% |
| Appointments within two weeks of booking | 88.8%likely range 79.8% to 94.0%, 1,174 appointments | 93.1%likely range 87.0% to 96.5%, 1,747 appointments |
| Calls answered by the practice | 72.5%likely range 64.6% to 79.2%, 2,920 calls | 80.5%likely range 72.2% to 86.8%, 2,340 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 67.0%likely range 63.0% to 70.8%, 116 answers | 84.5%likely range 79.3% to 88.5%, 92 answers |
| Reception and admin team | 89.3%likely range 86.4% to 91.5%, 120 answers | 87.7%likely range 83.0% to 91.2%, 94 answers |
| Having a preferred professional | 47.3%likely range 43.3% to 51.4%, 121 answers | 34.7%likely range 29.0% to 40.7%, 96 answers |
| Seeing your preferred professional | 65.1%likely range 59.0% to 70.7%, 54 answers | 48.1%likely range 38.4% to 58.0%, 38 answers |
| Knowing the next step | 91.5%likely range 88.9% to 93.6%, 116 answers | 89.4%likely range 84.9% to 92.7%, 94 answers |
| Contacting the practice | 72.9%likely range 69.1% to 76.4%, 120 answers | 87.6%likely range 82.9% to 91.1%, 95 answers |
| Wait for an appointment | 65.8%likely range 61.8% to 69.7%, 114 answers | 63.4%likely range 57.0% to 69.3%, 90 answers |
| Being listened to | 80.7%likely range 77.3% to 83.7%, 121 answers | 84.3%likely range 79.2% to 88.3%, 93 answers |
| Care and concern | 80.5%likely range 77.0% to 83.5%, 121 answers | 89.8%likely range 85.3% to 93.0%, 92 answers |
| Confidence and trust | 90.6%likely range 87.9% to 92.7%, 119 answers | 94.1%likely range 90.4% to 96.5%, 91 answers |
| Involvement in decisions | 90.5%likely range 87.8% to 92.7%, 114 answers | 95.5%likely range 91.9% to 97.5%, 86 answers |
| Needs met | 87.0%likely range 84.0% to 89.5%, 121 answers | 95.3%likely range 91.8% to 97.3%, 92 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.1%likely range 77.0% to 95.3%, 46 patients | 83.9%likely range 72.2% to 91.3%, 56 patients |
| Children at 18 months | 81.4%likely range 67.4% to 90.3%, 43 patients | 72.4%likely range 59.8% to 82.2%, 58 patients |
| Children at 5 years | 76.0%likely range 62.6% to 85.7%, 50 patients | 68.3%likely range 56.0% to 78.4%, 63 patients |
| Women aged 25 to 49 | 70.4%likely range 67.0% to 73.6%, 736 patients | 63.3%likely range 60.2% to 66.3%, 932 patients |
| Women aged 50 to 64 | 81.1%likely range 76.8% to 84.8%, 365 patients | 81.5%likely range 77.2% to 85.1%, 372 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 4,141August 2026 | 4,745August 2026 |
| Primary care network | Havering Crest PCN | Havering Crest PCN |
| Phone | 01708 728261 | 01708 209220 |
| Friends and Family Test (its own feedback) | 87.1% good or very good171 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 1,635 in August 2026Same day 48.3%; face to face 57.0% | 2,038 in August 2026Same day 33.4%; face to face 89.3% |
| Antibiotic items per STAR-PU (one year) | 0.89England 0.74, April 2025 to March 2026 | 0.76England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.0 qualified permanent5.8 including trainees and locums1,380 patients per permanent GP | 1.8 qualified permanent3.5 including trainees and locums2,617 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.