Rushmoor · Compare
The Cambridge Practice vs Princes Gardens Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Princes Gardens Surgery’s Practice Grade is clearly higher than The Cambridge Practice’s: its likely range lies wholly above.
Side by side
| Measure | The Cambridge PracticeGU11 1AY | Princes Gardens SurgeryGU11 1BJ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 63.2likely range 50.0 to 73.7104 survey answers | 84.4likely range 75.1 to 89.891 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 65.5%likely range 46.7% to 80.5%, 104 answers | 85.2%likely range 72.0% to 92.8%, 91 answers |
| Access (mean of the two below) | 57.6%likely range 55.1% to 60.0% | 82.5%likely range 78.8% to 85.6%Clearly higher |
| Appointments within two weeks of booking | 90.8%likely range 87.7% to 93.2%, 6,490 appointments | 96.7%likely range 93.1% to 98.5%, 2,871 appointments |
| Calls answered by the practice | 24.2%likely range 20.3% to 28.5%, 8,646 calls | 68.2%likely range 61.6% to 74.1%, 4,372 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 43.4%likely range 26.7% to 61.7%, 104 answers | 71.2%likely range 55.1% to 83.3%, 76 answers |
| Reception and admin team | 79.9%likely range 61.2% to 90.9%, 101 answers | 95.6%likely range 85.2% to 98.8%, 91 answers |
| Having a preferred professional | 18.8%likely range 8.4% to 36.9%, 105 answers | 31.2%likely range 19.4% to 46.1%, 89 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 80.3%likely range 60.9% to 91.4%, 94 answers | 88.7%likely range 75.2% to 95.3%, 82 answers |
| Contacting the practice | 62.8%likely range 44.0% to 78.4%, 103 answers | 84.0%likely range 69.8% to 92.3%, 83 answers |
| Wait for an appointment | 56.7%likely range 37.2% to 74.4%, 91 answers | 89.2%likely range 75.2% to 95.8%, 75 answers |
| Being listened to | 82.7%likely range 64.1% to 92.7%, 99 answers | 94.0%likely range 82.4% to 98.2%, 85 answers |
| Care and concern | 87.0%likely range 69.0% to 95.3%, 98 answers | 88.5%likely range 75.2% to 95.1%, 84 answers |
| Confidence and trust | 91.2%likely range 73.9% to 97.5%, 95 answers | 97.9%likely range 87.9% to 99.7%, 84 answers |
| Involvement in decisions | 87.8%likely range 69.2% to 95.8%, 92 answers | 100.0%likely range 91.0% to 100.0%, 80 answers |
| Needs met | 86.0%likely range 67.7% to 94.7%, 97 answers | 96.0%likely range 85.0% to 99.0%, 84 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 98.8%likely range 96.5% to 99.6%, 245 patients | 96.0%likely range 91.6% to 98.2%, 151 patients |
| Children at 18 months | 97.9%likely range 95.1% to 99.1%, 233 patients | 91.4%likely range 85.5% to 95.0%, 139 patients |
| Children at 5 years | 97.6%likely range 94.8% to 98.9%, 247 patients | 89.8%likely range 84.3% to 93.5%, 167 patients |
| Women aged 25 to 49 | 74.3%likely range 73.0% to 75.6%, 4,222 patients | 68.3%likely range 66.6% to 70.0%, 2,737 patients |
| Women aged 50 to 64 | 74.6%likely range 72.6% to 76.5%, 1,846 patients | 78.5%likely range 75.7% to 81.0%, 916 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 21,729August 2026 | 13,181August 2026 |
| Primary care network | Aldershot PCN | Aldershot PCN |
| Phone | 01252 344868 | 01252 332210 |
| Friends and Family Test (its own feedback) | 77.5% good or very good169 answers, June 2026 | 93.3% good or very good504 answers, June 2026 |
| Appointments (one month) | 16,031 in August 2026Same day 62.6%; face to face 29.8% | 6,247 in August 2026Same day 45.7%; face to face 50.9% |
| Antibiotic items per STAR-PU (one year) | 0.48England 0.74, April 2025 to March 2026 | 0.55England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 7.1 qualified permanent9.9 including trainees and locums3,061 patients per permanent GP | 6.0 qualified permanent8.6 including trainees and locums2,202 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.