Sunderland · Compare
The Broadway Medical Practice vs Chester Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Broadway Medical Practice and Chester Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | The Broadway Medical PracticeSR3 4HG | Chester SurgerySR4 7TU |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 87.1likely range 78.3 to 92.189 survey answers | 87.8likely range 84.3 to 90.198 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 86.3%likely range 73.8% to 93.4%, 89 answers | 90.3%likely range 87.3% to 92.7%, 98 answers |
| Access (mean of the two below) | 88.9%likely range 85.3% to 91.1% | 81.9%likely range 72.6% to 87.1% |
| Appointments within two weeks of booking | 95.9%likely range 90.3% to 98.3%, 1,651 appointments | 91.0%likely range 76.0% to 97.0%, 478 appointments |
| Calls answered by the practice | 81.7%likely range 77.4% to 85.4%, 7,297 calls | 72.6%likely range 61.7% to 81.3%, 1,595 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 87.8%likely range 75.0% to 94.5%, 83 answers | 82.2%likely range 78.3% to 85.4%, 97 answers |
| Reception and admin team | 92.2%likely range 80.9% to 97.1%, 87 answers | 98.6%likely range 97.0% to 99.3%, 97 answers |
| Having a preferred professional | 33.6%likely range 21.9% to 47.8%, 90 answers | 25.4%likely range 21.6% to 29.6%, 98 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 91.4%likely range 79.8% to 96.6%, 87 answers | 89.5%likely range 86.2% to 92.1%, 93 answers |
| Contacting the practice | 90.9%likely range 79.4% to 96.3%, 89 answers | 86.5%likely range 83.0% to 89.4%, 97 answers |
| Wait for an appointment | 66.9%likely range 52.2% to 78.9%, 84 answers | 91.5%likely range 88.5% to 93.8%, 93 answers |
| Being listened to | 93.5%likely range 82.6% to 97.8%, 88 answers | 92.4%likely range 89.5% to 94.5%, 97 answers |
| Care and concern | 90.6%likely range 78.6% to 96.2%, 85 answers | 93.4%likely range 90.6% to 95.3%, 96 answers |
| Confidence and trust | 95.3%likely range 84.9% to 98.7%, 86 answers | 94.0%likely range 91.4% to 95.9%, 96 answers |
| Involvement in decisions | 96.9%likely range 86.3% to 99.3%, 77 answers | 95.1%likely range 92.6% to 96.7%, 95 answers |
| Needs met | 96.1%likely range 86.0% to 99.0%, 86 answers | 94.0%likely range 91.4% to 95.9%, 96 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.7%likely range 82.7% to 95.2%, 86 patients | 96.0%likely range 80.5% to 99.3%, 25 patients |
| Children at 18 months | 88.0%likely range 78.7% to 93.6%, 75 patients | 70.7%likely range 55.5% to 82.4%, 41 patients |
| Children at 5 years | 95.5%likely range 88.9% to 98.2%, 88 patients | 92.7%likely range 80.6% to 97.5%, 41 patients |
| Women aged 25 to 49 | 75.3%likely range 72.9% to 77.5%, 1,368 patients | 53.2%likely range 48.9% to 57.5%, 511 patients |
| Women aged 50 to 64 | 77.3%likely range 74.2% to 80.2%, 732 patients | 71.3%likely range 64.3% to 77.4%, 181 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,157August 2026 | 2,968August 2026 |
| Primary care network | Sunderland West 1 PCN | Sunderland West 1 PCN |
| Phone | 0191 5229908 | 0191 5673597 |
| Friends and Family Test (its own feedback) | 96.3% good or very good463 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 3,608 in August 2026Same day 33.5%; face to face 90.5% | 759 in August 2026Same day 18.1%; face to face 94.1% |
| Antibiotic items per STAR-PU (one year) | 0.76England 0.74, April 2025 to March 2026 | 0.58England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.2 qualified permanent9.2 including trainees and locums1,320 patients per permanent GP | 1.5 qualified permanent1.5 including trainees and locums1,936 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.