Luton · Compare
The Blenheim Medical Centre vs Bute House Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Blenheim Medical Centre and Bute House Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | The Blenheim Medical CentreLU3 1HA | Bute House Medical CentreLU1 1RW |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 72.7likely range 53.7 to 84.969 survey answers | 82.1likely range 74.9 to 86.896 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 71.3%likely range 44.2% to 88.7%, 69 answers | 85.1%likely range 75.0% to 91.6%, 96 answers |
| Access (mean of the two below) | 75.8%likely range 71.3% to 79.6% | 75.0%likely range 70.2% to 79.1% |
| Appointments within two weeks of booking | 83.2%likely range 76.5% to 88.3%, 2,347 appointments | 82.9%likely range 76.3% to 88.0%, 2,432 appointments |
| Calls answered by the practice | 68.3%likely range 62.2% to 73.9%, 5,059 calls | 66.9%likely range 59.9% to 73.3%, 3,836 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 44.4%likely range 21.9% to 69.6%, 69 answers | 55.1%likely range 43.2% to 66.5%, 91 answers |
| Reception and admin team | 67.4%likely range 40.2% to 86.4%, 67 answers | 84.7%likely range 74.3% to 91.4%, 93 answers |
| Having a preferred professional | 35.8%likely range 16.0% to 62.1%, 70 answers | 34.6%likely range 24.5% to 46.3%, 96 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 27.0%likely range 12.8% to 48.2%, 31 answers |
| Knowing the next step | 77.5%likely range 49.1% to 92.5%, 64 answers | 81.8%likely range 70.7% to 89.4%, 89 answers |
| Contacting the practice | 61.9%likely range 35.2% to 82.9%, 66 answers | 79.8%likely range 68.4% to 87.8%, 89 answers |
| Wait for an appointment | 68.0%likely range 39.6% to 87.4%, 61 answers | 70.8%likely range 57.2% to 81.5%, 71 answers |
| Being listened to | 92.6%likely range 65.9% to 98.8%, 65 answers | 94.3%likely range 85.8% to 97.9%, 88 answers |
| Care and concern | 89.6%likely range 62.3% to 97.8%, 65 answers | 90.3%likely range 80.7% to 95.4%, 89 answers |
| Confidence and trust | 93.7%likely range 67.2% to 99.1%, 65 answers | 96.5%likely range 88.7% to 99.0%, 87 answers |
| Involvement in decisions | 92.0%likely range 64.3% to 98.6%, 62 answers | 94.6%likely range 85.6% to 98.1%, 81 answers |
| Needs met | 97.3%likely range 71.4% to 99.8%, 63 answers | 94.0%likely range 85.3% to 97.7%, 89 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 88.0%likely range 83.3% to 91.5%, 242 patients | 89.2%likely range 83.6% to 93.1%, 167 patients |
| Children at 18 months | 84.0%likely range 79.0% to 87.9%, 262 patients | 86.4%likely range 80.1% to 90.9%, 154 patients |
| Children at 5 years | 83.0%likely range 77.5% to 87.3%, 223 patients | 72.8%likely range 65.1% to 79.3%, 147 patients |
| Women aged 25 to 49 | 59.7%likely range 57.9% to 61.5%, 2,937 patients | 59.4%likely range 57.3% to 61.4%, 2,231 patients |
| Women aged 50 to 64 | 74.3%likely range 71.3% to 77.0%, 874 patients | 75.2%likely range 71.7% to 78.4%, 653 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 15,842August 2026 | 11,046August 2026 |
| Primary care network | Equality PCN | Equality PCN |
| Phone | 01582 404012 | 01582 729428 |
| Friends and Family Test (its own feedback) | 100.0% good or very good22 answers, June 2026 | 87.0% good or very good46 answers, June 2026 |
| Appointments (one month) | 6,230 in August 2026Same day 21.4%; face to face 84.9% | 6,540 in August 2026Same day 42.2%; face to face 40.1% |
| Antibiotic items per STAR-PU (one year) | 0.73England 0.74, April 2025 to March 2026 | 0.74England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.1 qualified permanent12.2 including trainees and locums3,110 patients per permanent GP | 5.0 qualified permanent11.1 including trainees and locums2,232 patients per permanent GP |
| CQC rating (a separate source) | Requires improvement | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.