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The Arch Medical Practice vs The Doc's Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

The Arch Medical Practice and The Doc's Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureThe Arch Medical PracticeM15 5TJThe Doc's SurgeryM1 3LY
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade78.5likely range 35.2 to 94.259 survey answers73.9likely range 55.2 to 86.2100 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good76.0%likely range 14.2% to 98.4%, 59 answers70.4%likely range 43.8% to 87.9%, 100 answers
Access (mean of the two below)84.1%likely range 80.6% to 87.0%81.9%likely range 77.1% to 85.8%
Appointments within two weeks of booking97.0%likely range 94.3% to 98.4%, 4,463 appointments95.1%likely range 90.4% to 97.6%, 2,278 appointments
Calls answered by the practice71.2%likely range 64.8% to 76.7%, 4,579 calls68.5%likely range 60.1% to 75.9%, 2,680 calls
More survey questions (not part of the grade)
Getting through on the phone54.6%likely range 6.5% to 95.4%, 49 answers70.5%likely range 41.1% to 89.1%, 81 answers
Reception and admin team93.3%likely range 19.7% to 99.9%, 54 answers90.0%likely range 62.8% to 98.0%, 91 answers
Having a preferred professional34.5%likely range 3.3% to 89.1%, 60 answers36.1%likely range 16.2% to 62.2%, 99 answers
Seeing your preferred professionalNot shown: fewer than 30 answers61.1%likely range 20.8% to 90.3%, 31 answers
Knowing the next step70.7%likely range 11.0% to 97.9%, 51 answers91.0%likely range 63.5% to 98.3%, 88 answers
Contacting the practice66.0%likely range 10.3% to 97.1%, 55 answers78.0%likely range 49.9% to 92.7%, 91 answers
Wait for an appointment77.6%likely range 12.4% to 98.8%, 48 answers67.6%likely range 38.4% to 87.5%, 80 answers
Being listened to91.6%likely range 18.9% to 99.8%, 54 answers90.1%likely range 61.8% to 98.1%, 85 answers
Care and concern91.6%likely range 18.9% to 99.8%, 54 answers91.8%likely range 63.7% to 98.6%, 84 answers
Confidence and trust95.3%likely range 19.9% to 99.9%, 52 answers94.0%likely range 66.5% to 99.2%, 85 answers
Involvement in decisions92.4%likely range 18.7% to 99.8%, 52 answers93.4%likely range 64.9% to 99.1%, 81 answers
Needs met86.1%likely range 16.5% to 99.5%, 53 answers91.7%likely range 63.9% to 98.6%, 86 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months80.9%likely range 71.5% to 87.7%, 89 patients87.5%likely range 71.9% to 95.0%, 32 patients
Children at 18 months70.1%likely range 59.8% to 78.7%, 87 patients76.2%likely range 54.9% to 89.4%, 21 patients
Children at 5 years78.6%likely range 68.7% to 86.0%, 84 patients66.7%likely range 39.1% to 86.2%, 12 patients
Women aged 25 to 4943.1%likely range 41.7% to 44.5%, 4,812 patients37.7%likely range 36.2% to 39.2%, 3,985 patients
Women aged 50 to 6469.9%likely range 66.2% to 73.3%, 624 patients65.8%likely range 60.6% to 70.6%, 345 patients
Facts (NHS England, not part of the grade)
Registered patients23,529August 202614,263August 2026
Primary care networkHulme & City Centre South PCNHulme & City Centre South PCN
Phone0161 22606060161 2379490
Friends and Family Test (its own feedback)94.4% good or very good142 answers, June 202690.6% good or very good96 answers, June 2026
Appointments (one month)6,339 in August 2026Same day 60.3%; face to face 53.0%3,137 in August 2026Same day 23.6%; face to face 40.8%
Antibiotic items per STAR-PU (one year)0.37England 0.74, April 2025 to March 20260.32England 0.74, April 2025 to March 2026
GPs (full-time equivalent)9.0 qualified permanent12.8 including trainees and locums2,618 patients per permanent GP3.6 qualified permanent7.3 including trainees and locums3,933 patients per permanent GP
CQC rating (a separate source)GoodOutstanding

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences