Southwark · Compare
The Acorn & Gaumont House Surgery vs Queens Road Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
The Acorn & Gaumont House Surgery and Queens Road Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | The Acorn & Gaumont House SurgerySE15 5SL | Queens Road SurgerySE15 2UA |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 70.1likely range 64.3 to 75.2120 survey answers | 73.4likely range 63.4 to 81.7108 survey answers |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 68.7%likely range 60.7% to 75.7%, 120 answers | 66.7%likely range 52.4% to 78.5%, 108 answers |
| Access (mean of the two below) | 73.2%likely range 68.3% to 77.9% | 88.9%likely range 85.9% to 89.9%Clearly higher |
| Appointments within two weeks of booking | 97.8%likely range 94.2% to 99.2%, 2,412 appointments | 98.4%likely range 95.4% to 99.4%, 2,998 appointments |
| Calls answered by the practice | 48.5%likely range 39.3% to 57.8%, 2,268 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 48.5%likely range 40.1% to 57.0%, 110 answers | 32.6%likely range 20.6% to 47.4%, 102 answers |
| Reception and admin team | 77.0%likely range 69.3% to 83.2%, 117 answers | 74.4%likely range 60.2% to 84.9%, 106 answers |
| Having a preferred professional | 28.8%likely range 22.0% to 36.8%, 119 answers | 13.7%likely range 6.5% to 26.5%, 106 answers |
| Seeing your preferred professional | 53.4%likely range 37.6% to 68.6%, 32 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 80.0%likely range 72.3% to 86.0%, 108 answers | 74.4%likely range 59.4% to 85.2%, 97 answers |
| Contacting the practice | 72.8%likely range 64.7% to 79.6%, 114 answers | 62.1%likely range 47.4% to 74.9%, 103 answers |
| Wait for an appointment | 76.7%likely range 68.5% to 83.3%, 104 answers | 58.2%likely range 42.2% to 72.7%, 85 answers |
| Being listened to | 91.5%likely range 85.5% to 95.1%, 113 answers | 75.8%likely range 61.6% to 86.0%, 104 answers |
| Care and concern | 88.0%likely range 81.3% to 92.5%, 111 answers | 79.0%likely range 65.1% to 88.4%, 104 answers |
| Confidence and trust | 90.6%likely range 84.5% to 94.5%, 114 answers | 90.9%likely range 78.6% to 96.4%, 100 answers |
| Involvement in decisions | 90.1%likely range 83.8% to 94.2%, 108 answers | 89.3%likely range 76.2% to 95.6%, 94 answers |
| Needs met | 85.3%likely range 78.3% to 90.3%, 114 answers | 85.5%likely range 71.9% to 93.2%, 97 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.4%likely range 81.4% to 96.3%, 58 patients | 79.4%likely range 72.3% to 85.0%, 155 patients |
| Children at 18 months | 92.0%likely range 81.2% to 96.8%, 50 patients | 67.8%likely range 60.0% to 74.7%, 152 patients |
| Children at 5 years | 89.1%likely range 77.0% to 95.3%, 46 patients | 57.6%likely range 49.0% to 65.7%, 132 patients |
| Women aged 25 to 49 | 70.7%likely range 68.3% to 73.1%, 1,387 patients | 64.3%likely range 62.8% to 65.7%, 4,149 patients |
| Women aged 50 to 64 | 81.4%likely range 78.8% to 83.9%, 884 patients | 72.2%likely range 68.9% to 75.3%, 756 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,498August 2026 | 13,582August 2026 |
| Primary care network | South Southwark PCN | South Southwark PCN |
| Phone | 020 71387888 | 020 76391133 |
| Friends and Family Test (its own feedback) | 71.1% good or very good76 answers, June 2026 | 75.5% good or very good94 answers, June 2026 |
| Appointments (one month) | 3,819 in August 2026Same day 63.4%; face to face 31.0% | 4,907 in August 2026Same day 41.9%; face to face 51.1% |
| Antibiotic items per STAR-PU (one year) | 0.54England 0.74, April 2025 to March 2026 | 0.50England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.2 qualified permanent4.3 including trainees and locums2,656 patients per permanent GP | 3.6 qualified permanent6.6 including trainees and locums3,755 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.