Richmond upon Thames · Compare
Thameside Medical Practice vs Hampton Hill Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Thameside Medical Practice and Hampton Hill Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Thameside Medical PracticeTW11 8HU | Hampton Hill Medical CentreTW12 1NY |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.6likely range 76.9 to 83.5132 survey answers | 80.7likely range 73.3 to 85.899 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 84.8%likely range 81.5% to 87.6%, 132 answers | 83.0%likely range 72.9% to 89.9%, 99 answers |
| Access (mean of the two below) | 70.7%likely range 60.8% to 77.9% | 75.2%likely range 68.1% to 80.4% |
| Appointments within two weeks of booking | 80.2%likely range 70.3% to 87.4%, 1,251 appointments | 84.7%likely range 77.6% to 89.9%, 2,023 appointments |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 66.3%likely range 61.7% to 70.6%, 106 answers | 45.2%likely range 33.6% to 57.4%, 85 answers |
| Reception and admin team | 91.7%likely range 88.9% to 93.8%, 122 answers | 85.5%likely range 75.5% to 91.8%, 96 answers |
| Having a preferred professional | 23.2%likely range 19.8% to 27.0%, 131 answers | 27.4%likely range 18.6% to 38.5%, 99 answers |
| Seeing your preferred professional | 63.2%likely range 55.1% to 70.6%, 37 answers | 34.2%likely range 18.3% to 54.6%, 32 answers |
| Knowing the next step | 92.4%likely range 89.7% to 94.4%, 118 answers | 89.4%likely range 79.7% to 94.7%, 89 answers |
| Contacting the practice | 85.5%likely range 82.2% to 88.3%, 126 answers | 75.8%likely range 64.7% to 84.3%, 95 answers |
| Wait for an appointment | 80.6%likely range 76.7% to 84.0%, 111 answers | 66.1%likely range 54.3% to 76.3%, 91 answers |
| Being listened to | 92.5%likely range 89.9% to 94.5%, 122 answers | 95.5%likely range 87.9% to 98.4%, 95 answers |
| Care and concern | 90.5%likely range 87.6% to 92.8%, 121 answers | 91.8%likely range 83.2% to 96.2%, 96 answers |
| Confidence and trust | 96.6%likely range 94.6% to 97.9%, 124 answers | 97.7%likely range 91.1% to 99.5%, 95 answers |
| Involvement in decisions | 96.5%likely range 94.4% to 97.9%, 112 answers | 98.2%likely range 91.4% to 99.6%, 89 answers |
| Needs met | 90.4%likely range 87.6% to 92.7%, 125 answers | 96.4%likely range 89.3% to 98.9%, 96 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.7%likely range 82.7% to 97.1%, 55 patients | 94.9%likely range 86.1% to 98.3%, 59 patients |
| Children at 18 months | 82.4%likely range 71.6% to 89.6%, 68 patients | 89.6%likely range 80.8% to 94.6%, 77 patients |
| Children at 5 years | 68.2%likely range 53.4% to 80.0%, 44 patients | 88.0%likely range 78.7% to 93.6%, 75 patients |
| Women aged 25 to 49 | 61.2%likely range 58.2% to 64.1%, 1,025 patients | 69.5%likely range 67.1% to 71.8%, 1,499 patients |
| Women aged 50 to 64 | 77.7%likely range 73.9% to 81.0%, 528 patients | 81.0%likely range 78.4% to 83.4%, 954 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 5,246August 2026 | 8,354August 2026 |
| Primary care network | Teddington PCN | Teddington PCN |
| Phone | 020 86144930 | 020 89770043 |
| Friends and Family Test (its own feedback) | 91.6% good or very good107 answers, June 2026 | 88.2% good or very good119 answers, June 2026 |
| Appointments (one month) | 1,577 in August 2026Same day 47.8%; face to face 48.3% | 2,814 in August 2026Same day 33.8%; face to face 57.7% |
| Antibiotic items per STAR-PU (one year) | 0.59England 0.74, April 2025 to March 2026 | 0.61England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.9 qualified permanent5.0 including trainees and locums1,840 patients per permanent GP | 2.6 qualified permanent5.6 including trainees and locums3,250 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.