West Devon · Compare
Tavyside Health Centre vs Abbey Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Tavyside Health Centre and Abbey Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Tavyside Health CentrePL19 9FD | Abbey SurgeryPL19 8BU |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 86.5likely range 77.1 to 91.0113 survey answers | 75.2likely range 63.6 to 83.1114 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 89.6%likely range 76.3% to 95.9%, 113 answers | 75.9%likely range 59.4% to 87.2%, 114 answers |
| Access (mean of the two below) | 79.0%likely range 75.6% to 81.9% | 73.3%likely range 69.9% to 76.3% |
| Appointments within two weeks of booking | 78.8%likely range 74.0% to 82.8%, 5,098 appointments | 85.4%likely range 80.5% to 89.2%, 3,862 appointments |
| Calls answered by the practice | 79.2%likely range 74.3% to 83.4%, 6,360 callsClearly higher | 61.2%likely range 56.4% to 65.8%, 8,452 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 78.1%likely range 62.3% to 88.5%, 105 answers | 72.5%likely range 55.3% to 84.9%, 108 answers |
| Reception and admin team | 98.0%likely range 87.5% to 99.7%, 110 answers | 92.8%likely range 78.8% to 97.8%, 110 answers |
| Having a preferred professional | 26.1%likely range 14.9% to 41.6%, 113 answers | 42.5%likely range 27.4% to 59.2%, 113 answers |
| Seeing your preferred professional | 53.7%likely range 27.1% to 78.3%, 33 answers | 44.1%likely range 21.4% to 69.6%, 44 answers |
| Knowing the next step | 91.6%likely range 78.8% to 97.0%, 113 answers | 93.3%likely range 79.2% to 98.1%, 108 answers |
| Contacting the practice | 84.3%likely range 69.9% to 92.6%, 113 answers | 81.7%likely range 65.5% to 91.3%, 112 answers |
| Wait for an appointment | 70.3%likely range 53.6% to 82.9%, 100 answers | 73.7%likely range 56.3% to 85.9%, 105 answers |
| Being listened to | 88.1%likely range 74.2% to 95.0%, 111 answers | 86.8%likely range 71.2% to 94.6%, 109 answers |
| Care and concern | 91.2%likely range 78.2% to 96.8%, 112 answers | 85.9%likely range 70.4% to 94.0%, 112 answers |
| Confidence and trust | 94.6%likely range 82.5% to 98.5%, 110 answers | 93.4%likely range 79.7% to 98.1%, 112 answers |
| Involvement in decisions | 92.3%likely range 79.1% to 97.4%, 107 answers | 92.3%likely range 77.6% to 97.6%, 105 answers |
| Needs met | 96.2%likely range 85.0% to 99.1%, 112 answers | 85.7%likely range 70.2% to 93.8%, 113 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 85.1%likely range 75.3% to 91.5%, 74 patients | 86.6%likely range 77.6% to 92.3%, 82 patients |
| Children at 18 months | 90.5%likely range 83.0% to 94.9%, 95 patients | 93.0%likely range 85.6% to 96.8%, 86 patients |
| Children at 5 years | 90.2%likely range 83.9% to 94.2%, 132 patients | 94.8%likely range 88.5% to 97.8%, 97 patients |
| Women aged 25 to 49 | 73.3%likely range 71.1% to 75.3%, 1,717 patients | 71.7%likely range 69.6% to 73.8%, 1,794 patients |
| Women aged 50 to 64 | 73.4%likely range 71.1% to 75.5%, 1,552 patients | 74.7%likely range 72.6% to 76.8%, 1,634 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 14,114August 2026 | 14,955August 2026 |
| Primary care network | West Devon PCN | West Devon PCN |
| Phone | 01822 613517 | 01822 612247 |
| Friends and Family Test (its own feedback) | 96.6% good or very good596 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 7,470 in August 2026Same day 38.6%; face to face 49.7% | 5,699 in August 2026Same day 29.1%; face to face 62.1% |
| Antibiotic items per STAR-PU (one year) | 0.66England 0.74, April 2025 to March 2026 | 0.60England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 10.1 qualified permanent15.7 including trainees and locums1,393 patients per permanent GP | 10.5 qualified permanent14.8 including trainees and locums1,423 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.