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Tandon Medical Centre (Oram & Partners) vs The Victoria Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Tandon Medical Centre (Oram & Partners) and The Victoria Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Tandon Medical Centre (Oram & Partners)DY3 1UX | The Victoria SurgeryDY4 8SS |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 69.4likely range 56.2 to 80.098 survey answers | 77.1likely range 72.1 to 81.492 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 65.3%likely range 46.6% to 80.3%, 98 answers | 70.5%likely range 63.6% to 76.5%, 92 answers |
| Access (mean of the two below) | 78.8%likely range 74.3% to 82.5% | 92.4%likely range 87.3% to 95.2%Clearly higher |
| Appointments within two weeks of booking | 85.9%likely range 80.0% to 90.2%, 2,708 appointments | 93.1%likely range 87.7% to 96.3%, 2,154 appointments |
| Calls answered by the practice | 71.6%likely range 64.7% to 77.7%, 3,827 calls | 91.6%likely range 83.0% to 96.1%, 1,515 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 32.7%likely range 18.2% to 51.5%, 98 answers | 69.0%likely range 61.9% to 75.3%, 89 answers |
| Reception and admin team | 75.9%likely range 57.3% to 88.1%, 98 answers | 81.0%likely range 74.6% to 86.0%, 88 answers |
| Having a preferred professional | 25.1%likely range 12.7% to 43.6%, 99 answers | 29.4%likely range 23.3% to 36.3%, 92 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 69.9%likely range 50.8% to 84.0%, 94 answers | 77.9%likely range 71.3% to 83.4%, 88 answers |
| Contacting the practice | 54.2%likely range 36.3% to 71.2%, 99 answers | 70.5%likely range 63.6% to 76.6%, 90 answers |
| Wait for an appointment | 50.8%likely range 32.6% to 68.8%, 92 answers | 69.3%likely range 61.9% to 75.7%, 83 answers |
| Being listened to | 82.0%likely range 63.5% to 92.2%, 94 answers | 84.6%likely range 78.6% to 89.2%, 88 answers |
| Care and concern | 82.3%likely range 63.9% to 92.4%, 94 answers | 80.1%likely range 73.6% to 85.3%, 86 answers |
| Confidence and trust | 93.3%likely range 77.3% to 98.3%, 94 answers | 93.4%likely range 88.8% to 96.2%, 88 answers |
| Involvement in decisions | 96.2%likely range 80.6% to 99.4%, 89 answers | 88.5%likely range 82.8% to 92.4%, 84 answers |
| Needs met | 90.8%likely range 73.8% to 97.2%, 93 answers | 89.8%likely range 84.5% to 93.4%, 88 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 90.3%likely range 83.0% to 94.6%, 103 patients | 88.3%likely range 79.3% to 93.7%, 77 patients |
| Children at 18 months | 87.0%likely range 79.6% to 91.9%, 115 patients | 85.0%likely range 73.9% to 91.9%, 60 patients |
| Children at 5 years | 77.5%likely range 69.6% to 83.9%, 129 patients | 80.0%likely range 68.7% to 87.9%, 65 patients |
| Women aged 25 to 49 | 57.7%likely range 55.5% to 59.9%, 1,949 patients | 65.4%likely range 62.2% to 68.5%, 879 patients |
| Women aged 50 to 64 | 68.5%likely range 65.5% to 71.4%, 963 patients | 80.5%likely range 75.8% to 84.5%, 313 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,997August 2026 | 4,726August 2026 |
| Primary care network | Swb Newcomen PCN | Swb Newcomen PCN |
| Phone | 01215 572027 | 0121 5573422 |
| Friends and Family Test (its own feedback) | 94.8% good or very good249 answers, June 2026 | No results for June 2026 |
| Appointments (one month) | 3,606 in August 2026Same day 41.1%; face to face 73.8% | 3,220 in August 2026Same day 32.5%; face to face 48.7% |
| Antibiotic items per STAR-PU (one year) | 0.74England 0.74, April 2025 to March 2026 | 0.94England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.0 qualified permanent7.5 including trainees and locums1,832 patients per permanent GP | 2.0 qualified permanent2.0 including trainees and locums2,332 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.