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Sydenham House Medical Centre vs Kingsnorth Medical Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Sydenham House Medical Centre and Kingsnorth Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureSydenham House Medical CentreTN24 8DNKingsnorth Medical PracticeTN23 3ED
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade74.2likely range 49.9 to 89.291 survey answers84.9likely range 76.3 to 89.5107 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good69.2%likely range 34.5% to 90.6%, 91 answers88.2%likely range 76.1% to 94.7%, 107 answers
Access (mean of the two below)85.6%likely range 83.4% to 87.2%Clearly higher76.9%likely range 73.0% to 80.3%
Appointments within two weeks of booking95.1%likely range 92.9% to 96.7%, 7,658 appointmentsClearly higher89.1%likely range 84.8% to 92.3%, 4,120 appointments
Calls answered by the practiceNot in the grade: no phone data64.7%likely range 58.2% to 70.6%, 4,714 calls
More survey questions (not part of the grade)
Getting through on the phone23.2%likely range 5.5% to 60.8%, 82 answers78.2%likely range 63.9% to 87.9%, 99 answers
Reception and admin team70.8%likely range 35.4% to 91.4%, 89 answers95.8%likely range 85.8% to 98.9%, 105 answers
Having a preferred professional15.5%likely range 3.0% to 52.0%, 91 answers28.1%likely range 17.3% to 42.2%, 107 answers
Seeing your preferred professionalNot shown: fewer than 30 answers35.9%likely range 16.4% to 61.6%, 33 answers
Knowing the next step74.5%likely range 37.2% to 93.5%, 82 answers91.0%likely range 79.4% to 96.4%, 105 answers
Contacting the practice53.7%likely range 22.9% to 81.9%, 91 answers86.6%likely range 74.0% to 93.6%, 106 answers
Wait for an appointment66.1%likely range 29.2% to 90.3%, 74 answers89.5%likely range 76.8% to 95.6%, 96 answers
Being listened to81.4%likely range 43.9% to 96.1%, 85 answers89.1%likely range 76.9% to 95.2%, 104 answers
Care and concern72.9%likely range 36.1% to 92.8%, 83 answers88.5%likely range 76.2% to 94.9%, 104 answers
Confidence and trust93.1%likely range 56.0% to 99.3%, 87 answers95.2%likely range 84.9% to 98.6%, 104 answers
Involvement in decisions84.3%likely range 46.1% to 97.1%, 83 answers99.2%likely range 90.3% to 99.9%, 97 answers
Needs met88.1%likely range 50.3% to 98.2%, 85 answers96.9%likely range 87.2% to 99.3%, 103 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months90.5%likely range 86.1% to 93.6%, 242 patients92.5%likely range 86.7% to 95.9%, 133 patients
Children at 18 months85.7%likely range 80.7% to 89.5%, 244 patients87.3%likely range 80.4% to 92.0%, 126 patients
Children at 5 years84.1%likely range 79.2% to 88.0%, 270 patients88.1%likely range 81.3% to 92.7%, 126 patients
Women aged 25 to 4960.1%likely range 58.6% to 61.5%, 4,445 patients76.2%likely range 74.4% to 77.9%, 2,215 patients
Women aged 50 to 6467.3%likely range 65.1% to 69.4%, 1,845 patients78.5%likely range 76.1% to 80.7%, 1,206 patients
Facts (NHS England, not part of the grade)
Registered patients23,736August 202612,730August 2026
Primary care networkMid Kent PCNMid Kent PCN
Phone01233 64585101233 610140
Friends and Family Test (its own feedback)86.9% good or very good99 answers, June 202694.6% good or very good242 answers, June 2026
Appointments (one month)10,426 in August 2026Same day 58.3%; face to face 43.2%6,125 in August 2026Same day 32.6%; face to face 80.5%
Antibiotic items per STAR-PU (one year)0.80England 0.74, April 2025 to March 20260.75England 0.74, April 2025 to March 2026
GPs (full-time equivalent)11.6 qualified permanent11.6 including trainees and locums2,039 patients per permanent GP6.6 qualified permanent9.5 including trainees and locums1,916 patients per permanent GP
CQC rating (a separate source)GoodOutstanding

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences