Lewisham · Compare
Sydenham Green Group Practice vs Vale Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Sydenham Green Group Practice and Vale Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Sydenham Green Group PracticeSE26 4TH | Vale Medical CentreSE23 2JF |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 76.6likely range 67.2 to 84.0120 survey answers | 82.8likely range 72.8 to 89.5115 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 71.9%likely range 58.5% to 82.3%, 120 answers | 79.4%likely range 65.2% to 88.8%, 115 answers |
| Access (mean of the two below) | 87.5%likely range 83.7% to 90.2% | 90.7%likely range 87.1% to 93.1% |
| Appointments within two weeks of booking | 98.2%likely range 94.3% to 99.5%, 2,065 appointments | 96.4%likely range 92.1% to 98.4%, 2,362 appointments |
| Calls answered by the practice | 76.6%likely range 70.1% to 82.0%, 4,034 calls | 84.8%likely range 79.1% to 89.2%, 4,057 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 42.6%likely range 29.9% to 56.4%, 115 answers | 54.2%likely range 38.5% to 69.1%, 98 answers |
| Reception and admin team | 73.0%likely range 59.4% to 83.3%, 116 answers | 84.9%likely range 71.2% to 92.7%, 111 answers |
| Having a preferred professional | 20.0%likely range 11.3% to 32.8%, 119 answers | 22.4%likely range 12.6% to 36.7%, 115 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 81.8%likely range 68.7% to 90.1%, 113 answers | 85.0%likely range 71.4% to 92.8%, 112 answers |
| Contacting the practice | 68.7%likely range 54.9% to 79.7%, 117 answers | 81.2%likely range 67.1% to 90.1%, 113 answers |
| Wait for an appointment | 52.9%likely range 38.4% to 66.9%, 101 answers | 61.4%likely range 45.5% to 75.2%, 100 answers |
| Being listened to | 88.4%likely range 76.3% to 94.7%, 111 answers | 86.3%likely range 72.7% to 93.7%, 109 answers |
| Care and concern | 87.5%likely range 75.5% to 94.1%, 115 answers | 85.1%likely range 71.2% to 92.9%, 108 answers |
| Confidence and trust | 95.3%likely range 85.3% to 98.6%, 112 answers | 96.8%likely range 86.1% to 99.3%, 107 answers |
| Involvement in decisions | 89.1%likely range 76.9% to 95.3%, 106 answers | 89.8%likely range 76.5% to 95.9%, 104 answers |
| Needs met | 91.3%likely range 80.1% to 96.5%, 113 answers | 89.7%likely range 76.8% to 95.8%, 108 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 84.0%likely range 76.4% to 89.5%, 119 patients | 92.0%likely range 88.2% to 94.7%, 276 patients |
| Children at 18 months | 81.7%likely range 73.8% to 87.6%, 120 patients | 81.9%likely range 76.4% to 86.3%, 232 patients |
| Children at 5 years | 76.2%likely range 68.0% to 82.8%, 126 patients | 75.0%likely range 69.1% to 80.1%, 232 patients |
| Women aged 25 to 49 | 57.8%likely range 55.9% to 59.7%, 2,615 patients | 71.6%likely range 70.2% to 72.8%, 4,675 patients |
| Women aged 50 to 64 | 69.9%likely range 67.5% to 72.2%, 1,412 patients | 76.9%likely range 74.5% to 79.1%, 1,292 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 13,995August 2026 | 17,824August 2026 |
| Primary care network | Aplos Health PCN | Aplos Health PCN |
| Phone | 02081 382970 | 020 82917007 |
| Friends and Family Test (its own feedback) | 88.9% good or very good36 answers, June 2026 | 98.8% good or very good163 answers, June 2026 |
| Appointments (one month) | 3,620 in August 2026Same day 29.5%; face to face 62.4% | 4,777 in August 2026Same day 26.6%; face to face 66.8% |
| Antibiotic items per STAR-PU (one year) | 0.58England 0.74, April 2025 to March 2026 | 0.46England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.2 qualified permanent8.1 including trainees and locums2,267 patients per permanent GP | 5.6 qualified permanent7.5 including trainees and locums3,182 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.