Sandwell · Compare
Swanpool Medical Centre vs Jubilee Health Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Swanpool Medical Centre and Jubilee Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Swanpool Medical CentreDY4 0SZ | Jubilee Health CentreWS10 7AR |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 54.1likely range 45.6 to 63.0103 survey answers | 62.3likely range 57.5 to 67.090 survey answers |
| Label (against the England average) | No label | No label |
| Patients who describe the practice as good | 44.5%likely range 32.5% to 57.1%, 103 answers | 56.7%likely range 50.3% to 63.0%, 90 answers |
| Access (mean of the two below) | 76.3%likely range 71.7% to 80.1% | 75.3%likely range 69.3% to 80.1% |
| Appointments within two weeks of booking | 85.0%likely range 78.4% to 89.9%, 2,260 appointments | 89.3%likely range 81.6% to 94.1%, 1,473 appointments |
| Calls answered by the practice | 67.4%likely range 61.1% to 73.2%, 4,746 calls | 61.1%likely range 52.0% to 69.4%, 2,443 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 18.2%likely range 10.4% to 30.1%, 101 answers | 40.9%likely range 34.7% to 47.4%, 89 answers |
| Reception and admin team | 41.0%likely range 29.4% to 53.8%, 103 answers | 72.3%likely range 66.2% to 77.6%, 90 answers |
| Having a preferred professional | 35.9%likely range 24.9% to 48.8%, 102 answers | 57.7%likely range 51.2% to 63.9%, 90 answers |
| Seeing your preferred professional | 12.4%likely range 4.1% to 32.2%, 39 answers | 29.4%likely range 22.0% to 38.1%, 48 answers |
| Knowing the next step | 59.5%likely range 46.0% to 71.7%, 92 answers | 67.4%likely range 61.0% to 73.3%, 85 answers |
| Contacting the practice | 21.7%likely range 13.1% to 33.7%, 103 answers | 50.6%likely range 44.2% to 57.0%, 90 answers |
| Wait for an appointment | 21.1%likely range 12.2% to 34.0%, 91 answers | 55.9%likely range 48.9% to 62.6%, 78 answers |
| Being listened to | 73.8%likely range 61.0% to 83.6%, 97 answers | 74.2%likely range 68.0% to 79.5%, 87 answers |
| Care and concern | 65.5%likely range 52.3% to 76.7%, 96 answers | 79.2%likely range 73.4% to 84.0%, 87 answers |
| Confidence and trust | 86.4%likely range 75.0% to 93.1%, 97 answers | 76.5%likely range 70.5% to 81.7%, 86 answers |
| Involvement in decisions | 74.9%likely range 61.8% to 84.7%, 92 answers | 72.4%likely range 66.1% to 77.9%, 85 answers |
| Needs met | 75.3%likely range 62.4% to 84.9%, 95 answers | 81.6%likely range 76.0% to 86.1%, 87 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 88.8%likely range 81.4% to 93.5%, 107 patients | 96.2%likely range 81.1% to 99.3%, 26 patients |
| Children at 18 months | 90.3%likely range 83.4% to 94.5%, 113 patients | 81.3%likely range 64.7% to 91.1%, 32 patients |
| Children at 5 years | 82.6%likely range 74.4% to 88.5%, 109 patients | 88.6%likely range 74.0% to 95.5%, 35 patients |
| Women aged 25 to 49 | 61.6%likely range 59.2% to 64.0%, 1,525 patients | 69.3%likely range 65.0% to 73.2%, 482 patients |
| Women aged 50 to 64 | 67.0%likely range 63.5% to 70.4%, 713 patients | 71.4%likely range 66.1% to 76.2%, 301 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,671August 2026 | 3,581August 2026 |
| Primary care network | Health Vision Partnership PCN | Health Vision Partnership PCN |
| Phone | 0121 5572581 | 01215 564615 |
| Friends and Family Test (its own feedback) | 76.2% good or very good151 answers, June 2026 | 98.3% good or very good58 answers, June 2026 |
| Appointments (one month) | 2,985 in August 2026Same day 45.5%; face to face 86.1% | 2,142 in August 2026Same day 44.4%; face to face 34.1% |
| Antibiotic items per STAR-PU (one year) | 0.63England 0.74, April 2025 to March 2026 | 1.21England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.7 qualified permanent3.9 including trainees and locums2,331 patients per permanent GP | 1.7 qualified permanent1.7 including trainees and locums2,149 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.