Cheshire West and Chester · Compare
Swanlow Medical Centre vs Willow Wood Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Swanlow Medical Centre and Willow Wood Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Add a third practiceAll practices in Cheshire West and Chester
Side by side
| Measure | Swanlow Medical CentreCW7 1AT | Willow Wood SurgeryCW7 3GY |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 83.3likely range 73.2 to 89.7118 survey answers | 86.7likely range 82.9 to 89.5144 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 81.3%likely range 66.9% to 90.3%, 118 answers | 86.7%likely range 81.5% to 90.5%, 144 answers |
| Access (mean of the two below) | 87.8%likely range 84.4% to 90.5% | 86.6%likely range 82.3% to 89.7% |
| Appointments within two weeks of booking | 98.6%likely range 95.9% to 99.5%, 3,257 appointmentsClearly higher | 89.6%likely range 83.8% to 93.5%, 2,358 appointments |
| Calls answered by the practice | 77.0%likely range 70.7% to 82.3%, 4,204 calls | 83.4%likely range 77.2% to 88.2%, 3,632 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 50.6%likely range 35.4% to 65.7%, 109 answers | 80.1%likely range 74.2% to 85.0%, 138 answers |
| Reception and admin team | 84.0%likely range 69.7% to 92.3%, 114 answers | 84.8%likely range 79.3% to 89.0%, 138 answers |
| Having a preferred professional | 33.3%likely range 20.9% to 48.6%, 118 answers | 36.3%likely range 30.3% to 42.9%, 144 answers |
| Seeing your preferred professional | 47.0%likely range 22.2% to 73.3%, 33 answers | 44.2%likely range 33.5% to 55.4%, 51 answers |
| Knowing the next step | 82.0%likely range 67.2% to 91.0%, 111 answers | 90.5%likely range 85.8% to 93.8%, 136 answers |
| Contacting the practice | 77.2%likely range 62.0% to 87.6%, 112 answers | 83.5%likely range 78.0% to 87.9%, 140 answers |
| Wait for an appointment | 76.1%likely range 60.2% to 87.1%, 104 answers | 82.2%likely range 76.3% to 86.8%, 134 answers |
| Being listened to | 92.6%likely range 80.1% to 97.5%, 113 answers | 84.4%likely range 79.0% to 88.7%, 141 answers |
| Care and concern | 90.3%likely range 77.2% to 96.2%, 113 answers | 84.8%likely range 79.4% to 89.0%, 140 answers |
| Confidence and trust | 97.1%likely range 85.9% to 99.4%, 108 answers | 91.7%likely range 87.2% to 94.7%, 140 answers |
| Involvement in decisions | 94.3%likely range 81.8% to 98.4%, 105 answers | 92.1%likely range 87.7% to 95.0%, 138 answers |
| Needs met | 92.2%likely range 79.7% to 97.3%, 113 answers | 91.3%likely range 86.7% to 94.4%, 140 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.8%likely range 82.2% to 94.4%, 98 patients | 95.2%likely range 88.3% to 98.1%, 83 patients |
| Children at 18 months | 87.8%likely range 79.8% to 92.9%, 98 patients | 94.5%likely range 87.8% to 97.6%, 91 patients |
| Children at 5 years | 90.8%likely range 84.3% to 94.8%, 120 patients | 84.5%likely range 76.0% to 90.4%, 97 patients |
| Women aged 25 to 49 | 69.4%likely range 67.1% to 71.5%, 1,710 patients | 72.2%likely range 69.7% to 74.6%, 1,285 patients |
| Women aged 50 to 64 | 68.4%likely range 65.4% to 71.3%, 956 patients | 76.3%likely range 72.9% to 79.4%, 658 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,549August 2026 | 7,422August 2026 |
| Primary care network | Winsford PCN | Winsford PCN |
| Phone | 01606 544644 | 01606 861120 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 87.8% good or very good74 answers, June 2026 |
| Appointments (one month) | 5,701 in August 2026Same day 54.4%; face to face 77.5% | 3,415 in August 2026Same day 45.9%; face to face 57.8% |
| Antibiotic items per STAR-PU (one year) | 0.91England 0.74, April 2025 to March 2026 | 1.07England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.5 qualified permanent6.3 including trainees and locums1,902 patients per permanent GP | 2.6 qualified permanent2.6 including trainees and locums2,899 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.