North Yorkshire · Compare
Strayside Health vs The Spa Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Strayside Health and The Spa Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Strayside HealthHG1 5AR | The Spa SurgeryHG1 5AR |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 83.0likely range 72.0 to 89.6113 survey answers | 82.9likely range 74.7 to 88.1122 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 82.4%likely range 66.7% to 91.7%, 113 answers | 83.5%likely range 71.9% to 90.9%, 122 answers |
| Access (mean of the two below) | 84.3%likely range 82.2% to 86.3% | 81.3%likely range 77.1% to 84.3% |
| Appointments within two weeks of booking | 98.5%likely range 96.8% to 99.3%, 5,928 appointmentsClearly higher | 90.8%likely range 86.6% to 93.8%, 3,917 appointments |
| Calls answered by the practice | 70.0%likely range 66.0% to 73.8%, 10,937 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 63.0%likely range 45.9% to 77.4%, 107 answers | 54.9%likely range 41.7% to 67.4%, 114 answers |
| Reception and admin team | 84.4%likely range 68.7% to 93.0%, 110 answers | 90.7%likely range 80.2% to 95.9%, 117 answers |
| Having a preferred professional | 21.3%likely range 10.9% to 37.5%, 113 answers | 20.7%likely range 12.2% to 32.9%, 120 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 92.5%likely range 78.6% to 97.6%, 110 answers | 88.8%likely range 77.9% to 94.6%, 118 answers |
| Contacting the practice | 80.0%likely range 63.8% to 90.0%, 112 answers | 85.2%likely range 73.8% to 92.1%, 121 answers |
| Wait for an appointment | 73.2%likely range 55.6% to 85.6%, 101 answers | 78.2%likely range 65.7% to 87.0%, 117 answers |
| Being listened to | 93.7%likely range 79.9% to 98.2%, 107 answers | 92.6%likely range 82.8% to 97.0%, 119 answers |
| Care and concern | 93.2%likely range 79.2% to 98.0%, 106 answers | 92.9%likely range 83.0% to 97.2%, 117 answers |
| Confidence and trust | 94.2%likely range 80.7% to 98.4%, 108 answers | 95.5%likely range 86.6% to 98.6%, 119 answers |
| Involvement in decisions | 97.6%likely range 85.3% to 99.6%, 105 answers | 94.4%likely range 84.6% to 98.1%, 110 answers |
| Needs met | 91.7%likely range 77.3% to 97.3%, 107 answers | 92.3%likely range 82.4% to 96.8%, 120 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 93.5%likely range 87.7% to 96.7%, 123 patients | 93.7%likely range 86.9% to 97.1%, 95 patients |
| Children at 18 months | 93.3%likely range 87.8% to 96.5%, 135 patients | 90.4%likely range 83.2% to 94.7%, 104 patients |
| Children at 5 years | 89.8%likely range 84.2% to 93.5%, 166 patients | 93.0%likely range 85.6% to 96.8%, 86 patients |
| Women aged 25 to 49 | 73.3%likely range 71.6% to 75.0%, 2,708 patients | 75.1%likely range 73.2% to 76.9%, 2,060 patients |
| Women aged 50 to 64 | 79.4%likely range 77.3% to 81.4%, 1,537 patients | 77.0%likely range 74.7% to 79.1%, 1,424 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 15,607August 2026 | 13,870August 2026 |
| Primary care network | Mowbray Square PCN | Mowbray Square PCN |
| Phone | 01423 566574 | 01423 503218 |
| Friends and Family Test (its own feedback) | 95.0% good or very good577 answers, June 2026 | 97.0% good or very good764 answers, June 2026 |
| Appointments (one month) | 10,457 in August 2026Same day 59.7%; face to face 38.5% | 8,263 in August 2026Same day 52.4%; face to face 58.4% |
| Antibiotic items per STAR-PU (one year) | 0.64England 0.74, April 2025 to March 2026 | 0.80England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 3.6 qualified permanent3.6 including trainees and locums4,335 patients per permanent GP | 7.4 qualified permanent8.2 including trainees and locums1,885 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.