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Stonecroft Medical Centre vs Charnock Health Primary Care Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Stonecroft Medical Centre’s Practice Grade is clearly higher than Charnock Health Primary Care Centre’s: its likely range lies wholly above.

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Side by side

MeasureStonecroft Medical CentreS12 2LJCharnock Health Primary Care CentreS12 3GH
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade88.9likely range 84.6 to 91.5101 survey answersClearly higher72.4likely range 66.1 to 77.699 survey answers
Label (against the England average)Clearly above the England averageCannot be told apart from the England average
Patients who describe the practice as good92.3%likely range 86.7% to 95.6%, 101 answersClearly higher76.0%likely range 67.7% to 82.8%, 99 answers
Access (mean of the two below)80.8%likely range 75.2% to 84.9%Clearly higher63.9%likely range 55.7% to 70.8%
Appointments within two weeks of booking83.4%likely range 74.1% to 89.8%, 1,308 appointments73.4%likely range 65.2% to 80.3%, 1,968 appointments
Calls answered by the practice78.0%likely range 72.0% to 83.1%, 4,445 callsNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone85.4%likely range 78.7% to 90.2%, 100 answers52.0%likely range 42.8% to 60.9%, 93 answers
Reception and admin team94.9%likely range 90.1% to 97.5%, 101 answers94.2%likely range 88.4% to 97.2%, 94 answers
Having a preferred professional45.0%likely range 37.1% to 53.2%, 101 answers45.6%likely range 37.0% to 54.5%, 99 answers
Seeing your preferred professional77.0%likely range 64.7% to 86.0%, 42 answers49.0%likely range 35.1% to 63.0%, 39 answers
Knowing the next step95.6%likely range 90.9% to 97.9%, 100 answers89.1%likely range 82.1% to 93.6%, 95 answers
Contacting the practice91.2%likely range 85.5% to 94.8%, 101 answers73.4%likely range 64.9% to 80.5%, 98 answers
Wait for an appointment83.9%likely range 76.7% to 89.2%, 92 answers67.9%likely range 58.4% to 76.1%, 86 answers
Being listened to90.7%likely range 84.8% to 94.5%, 98 answers89.1%likely range 82.1% to 93.6%, 95 answers
Care and concern90.7%likely range 84.8% to 94.5%, 98 answers92.7%likely range 86.5% to 96.2%, 96 answers
Confidence and trust98.1%likely range 94.3% to 99.4%, 98 answers93.1%likely range 87.0% to 96.5%, 96 answers
Involvement in decisions98.5%likely range 94.7% to 99.6%, 97 answers88.1%likely range 80.8% to 92.9%, 91 answers
Needs met96.9%likely range 92.6% to 98.8%, 98 answers93.4%likely range 87.4% to 96.7%, 96 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months97.9%likely range 88.9% to 99.6%, 47 patients93.5%likely range 79.3% to 98.2%, 31 patients
Children at 18 months94.3%likely range 84.6% to 98.1%, 53 patients83.3%likely range 66.4% to 92.7%, 30 patients
Children at 5 years88.2%likely range 76.6% to 94.5%, 51 patients79.2%likely range 66.5% to 88.0%, 53 patients
Women aged 25 to 4979.6%likely range 76.7% to 82.2%, 828 patients79.8%likely range 76.8% to 82.5%, 777 patients
Women aged 50 to 6481.9%likely range 78.0% to 85.2%, 441 patients84.7%likely range 81.4% to 87.4%, 541 patients
Facts (NHS England, not part of the grade)
Registered patients5,292August 20265,525August 2026
Primary care networkTownships 2 PCNTownships 2 PCN
Phone0114 23985750114 2399202
Friends and Family Test (its own feedback)No results for June 202688.2% good or very good17 answers, June 2026
Appointments (one month)2,288 in August 2026Same day 46.2%; face to face 69.3%2,407 in August 2026Same day 42.1%; face to face 97.3%
Antibiotic items per STAR-PU (one year)0.66England 0.74, April 2025 to March 20261.16England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.5 qualified permanent3.5 including trainees and locums2,157 patients per permanent GP3.4 qualified permanent4.5 including trainees and locums1,622 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences