Plymouth · Compare
Stoke Surgery vs St. Levan Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Stoke Surgery’s Practice Grade is clearly higher than St. Levan Surgery’s: its likely range lies wholly above.
Side by side
| Measure | Stoke SurgeryPL3 4DP | St. Levan SurgeryPL2 1JR |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 90.4likely range 85.1 to 93.4106 survey answersClearly higher | 76.2likely range 68.8 to 81.598 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 91.4%likely range 84.0% to 95.6%, 106 answers | 80.4%likely range 70.2% to 87.7%, 98 answers |
| Access (mean of the two below) | 87.8%likely range 84.1% to 90.7%Clearly higher | 66.1%likely range 60.2% to 71.2% |
| Appointments within two weeks of booking | 92.2%likely range 88.1% to 95.0%, 3,560 appointmentsClearly higher | 75.6%likely range 69.7% to 80.7%, 3,568 appointments |
| Calls answered by the practice | 83.3%likely range 77.1% to 88.2%, 3,620 calls | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 76.3%likely range 66.6% to 83.9%, 101 answers | 60.3%likely range 48.7% to 70.9%, 91 answers |
| Reception and admin team | 98.7%likely range 93.7% to 99.7%, 103 answers | 83.6%likely range 73.5% to 90.3%, 94 answers |
| Having a preferred professional | 32.7%likely range 24.1% to 42.7%, 105 answers | 28.2%likely range 19.4% to 39.0%, 99 answers |
| Seeing your preferred professional | 90.0%likely range 74.9% to 96.5%, 37 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 96.6%likely range 90.7% to 98.8%, 105 answers | 82.0%likely range 71.9% to 89.0%, 97 answers |
| Contacting the practice | 90.5%likely range 82.8% to 94.9%, 105 answers | 85.4%likely range 75.7% to 91.6%, 97 answers |
| Wait for an appointment | 97.5%likely range 91.6% to 99.3%, 96 answers | 82.7%likely range 71.8% to 90.0%, 84 answers |
| Being listened to | 97.3%likely range 91.6% to 99.2%, 101 answers | 84.7%likely range 74.9% to 91.2%, 95 answers |
| Care and concern | 96.7%likely range 90.7% to 98.9%, 101 answers | 85.5%likely range 75.7% to 91.7%, 95 answers |
| Confidence and trust | 98.3%likely range 93.1% to 99.6%, 102 answers | 85.4%likely range 75.7% to 91.7%, 95 answers |
| Involvement in decisions | 96.6%likely range 90.5% to 98.9%, 99 answers | 84.4%likely range 74.3% to 91.1%, 91 answers |
| Needs met | 98.2%likely range 92.9% to 99.6%, 102 answers | 89.1%likely range 80.0% to 94.4%, 94 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 94.8%likely range 85.9% to 98.2%, 58 patients | 95.4%likely range 88.8% to 98.2%, 87 patients |
| Children at 18 months | 83.7%likely range 71.0% to 91.5%, 49 patients | 89.8%likely range 82.2% to 94.4%, 98 patients |
| Children at 5 years | 77.8%likely range 63.7% to 87.5%, 45 patients | 92.2%likely range 85.3% to 96.0%, 102 patients |
| Women aged 25 to 49 | 69.0%likely range 66.5% to 71.5%, 1,289 patients | 75.7%likely range 73.5% to 77.6%, 1,688 patients |
| Women aged 50 to 64 | 72.4%likely range 69.2% to 75.3%, 814 patients | 68.1%likely range 64.8% to 71.2%, 802 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,840August 2026 | 9,259August 2026 |
| Primary care network | Waterside Health Network PCN | Waterside Health Network PCN |
| Phone | 01752 562569 | 01752 561973 |
| Friends and Family Test (its own feedback) | 99.1% good or very good214 answers, June 2026 | 91.0% good or very good189 answers, June 2026 |
| Appointments (one month) | 3,586 in August 2026Same day 41.2%; face to face 38.0% | 3,657 in August 2026Same day 21.1%; face to face 79.6% |
| Antibiotic items per STAR-PU (one year) | 0.98England 0.74, April 2025 to March 2026 | 0.85England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.2 qualified permanent2.4 including trainees and locums3,630 patients per permanent GP | 3.3 qualified permanent3.3 including trainees and locums2,800 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.