Southwark · Compare
Sternhall Lane Surgery vs The Nunhead Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Sternhall Lane Surgery and The Nunhead Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Sternhall Lane SurgerySE15 4NT | The Nunhead SurgerySE15 3LY |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 80.1likely range 75.8 to 83.6111 survey answers | 84.6likely range 79.8 to 88.0118 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 79.1%likely range 73.5% to 83.8%, 111 answers | 87.0%likely range 80.4% to 91.7%, 118 answers |
| Access (mean of the two below) | 82.3%likely range 76.7% to 86.3% | 78.7%likely range 74.3% to 82.4% |
| Appointments within two weeks of booking | 87.1%likely range 78.6% to 92.5%, 1,376 appointments | 77.7%likely range 71.3% to 83.0%, 2,924 appointments |
| Calls answered by the practice | 77.4%likely range 70.2% to 83.3%, 3,223 calls | 79.7%likely range 73.5% to 84.8%, 4,036 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 68.7%likely range 62.3% to 74.4%, 104 answers | 76.3%likely range 68.4% to 82.7%, 115 answers |
| Reception and admin team | 92.2%likely range 88.0% to 95.0%, 107 answers | 95.3%likely range 90.3% to 97.8%, 117 answers |
| Having a preferred professional | 22.1%likely range 17.3% to 27.8%, 111 answers | 40.7%likely range 32.8% to 49.0%, 118 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 36.0%likely range 24.2% to 49.8%, 45 answers |
| Knowing the next step | 92.4%likely range 88.1% to 95.2%, 102 answers | 88.0%likely range 81.4% to 92.5%, 114 answers |
| Contacting the practice | 75.1%likely range 69.1% to 80.3%, 107 answers | 81.6%likely range 74.3% to 87.3%, 116 answers |
| Wait for an appointment | 67.5%likely range 60.6% to 73.7%, 91 answers | 63.6%likely range 54.9% to 71.4%, 108 answers |
| Being listened to | 92.1%likely range 87.8% to 95.0%, 103 answers | 88.6%likely range 82.2% to 92.9%, 118 answers |
| Care and concern | 92.0%likely range 87.6% to 94.9%, 102 answers | 87.0%likely range 80.3% to 91.6%, 117 answers |
| Confidence and trust | 92.8%likely range 88.4% to 95.6%, 98 answers | 92.2%likely range 86.4% to 95.6%, 116 answers |
| Involvement in decisions | 90.5%likely range 85.7% to 93.8%, 95 answers | 94.9%likely range 89.6% to 97.6%, 110 answers |
| Needs met | 89.2%likely range 84.4% to 92.7%, 102 answers | 91.9%likely range 86.0% to 95.4%, 116 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 89.5%likely range 80.6% to 94.6%, 76 patients | 90.5%likely range 83.8% to 94.6%, 116 patients |
| Children at 18 months | 87.1%likely range 78.3% to 92.6%, 85 patients | 85.2%likely range 77.3% to 90.7%, 108 patients |
| Children at 5 years | 83.3%likely range 70.4% to 91.3%, 48 patients | 77.2%likely range 66.8% to 85.1%, 79 patients |
| Women aged 25 to 49 | 74.0%likely range 71.9% to 76.1%, 1,691 patients | 78.7%likely range 77.0% to 80.4%, 2,149 patients |
| Women aged 50 to 64 | 76.3%likely range 71.9% to 80.1%, 417 patients | 83.9%likely range 81.2% to 86.4%, 765 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,496August 2026 | 9,215August 2026 |
| Primary care network | South Southwark PCN | South Southwark PCN |
| Phone | 020 76393553 | 020 76392715 |
| Friends and Family Test (its own feedback) | 95.0% good or very good60 answers, June 2026 | 91.5% good or very good106 answers, June 2026 |
| Appointments (one month) | 2,288 in August 2026Same day 46.7%; face to face 56.3% | 3,107 in August 2026Same day 41.1%; face to face 40.2% |
| Antibiotic items per STAR-PU (one year) | 0.57England 0.74, April 2025 to March 2026 | 0.69England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.5 qualified permanent2.5 including trainees and locums2,615 patients per permanent GP | 5.0 qualified permanent5.0 including trainees and locums1,863 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.