Blackburn with Darwen · Compare
Stepping Stone Practice vs The Cornerstone Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Stepping Stone Practice and The Cornerstone Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Stepping Stone PracticeBB1 1XA | The Cornerstone PracticeBB1 2HR |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 71.5likely range 65.3 to 77.192 survey answers | 78.4likely range 61.2 to 87.8108 survey answers |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 65.3%likely range 56.7% to 73.1%, 92 answers | 78.4%likely range 53.9% to 91.8%, 108 answers |
| Access (mean of the two below) | 85.9%likely range 80.5% to 89.0% | 78.3%likely range 75.5% to 80.7% |
| Appointments within two weeks of booking | 93.1%likely range 84.1% to 97.1%, 982 appointments | 86.2%likely range 81.3% to 90.0%, 3,685 appointments |
| Calls answered by the practice | 78.6%likely range 72.7% to 83.4%, 4,646 calls | 70.3%likely range 67.4% to 73.0%, 21,170 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 58.6%likely range 49.7% to 67.0%, 89 answers | 41.6%likely range 21.2% to 65.3%, 105 answers |
| Reception and admin team | 76.7%likely range 68.4% to 83.3%, 89 answers | 89.0%likely range 64.9% to 97.3%, 102 answers |
| Having a preferred professional | 66.2%likely range 57.5% to 73.9%, 92 answers | 52.4%likely range 29.8% to 74.0%, 107 answers |
| Seeing your preferred professional | 28.6%likely range 19.7% to 39.6%, 57 answers | 44.7%likely range 18.1% to 74.7%, 56 answers |
| Knowing the next step | 76.6%likely range 68.1% to 83.4%, 85 answers | 74.6%likely range 49.2% to 89.9%, 101 answers |
| Contacting the practice | 60.5%likely range 51.7% to 68.8%, 90 answers | 59.2%likely range 35.7% to 79.2%, 108 answers |
| Wait for an appointment | 57.6%likely range 48.0% to 66.6%, 78 answers | 57.9%likely range 33.5% to 78.9%, 98 answers |
| Being listened to | 75.8%likely range 67.4% to 82.6%, 88 answers | 86.5%likely range 62.3% to 96.1%, 105 answers |
| Care and concern | 74.0%likely range 65.5% to 81.0%, 88 answers | 89.4%likely range 65.9% to 97.4%, 106 answers |
| Confidence and trust | 82.2%likely range 74.1% to 88.1%, 84 answers | 96.2%likely range 74.6% to 99.5%, 106 answers |
| Involvement in decisions | 85.0%likely range 77.4% to 90.3%, 87 answers | 92.3%likely range 68.8% to 98.5%, 101 answers |
| Needs met | 85.6%likely range 78.1% to 90.9%, 85 answers | 88.2%likely range 64.5% to 96.9%, 106 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 86.1%likely range 76.8% to 92.0%, 79 patients | 82.3%likely range 76.8% to 86.7%, 226 patients |
| Children at 18 months | 85.5%likely range 76.4% to 91.5%, 83 patients | 82.3%likely range 76.7% to 86.8%, 220 patients |
| Children at 5 years | 81.9%likely range 71.5% to 89.1%, 72 patients | 81.9%likely range 76.4% to 86.3%, 232 patients |
| Women aged 25 to 49 | 46.2%likely range 43.3% to 49.2%, 1,064 patients | 48.5%likely range 46.9% to 50.2%, 3,465 patients |
| Women aged 50 to 64 | 65.2%likely range 60.4% to 69.7%, 402 patients | 63.0%likely range 60.5% to 65.4%, 1,495 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,023August 2026 | 19,121August 2026 |
| Primary care network | Blackburn East PCN | Blackburn East PCN |
| Phone | 01254 617411 | 01254 964660 |
| Friends and Family Test (its own feedback) | 82.2% good or very good45 answers, June 2026 | 89.1% good or very good320 answers, June 2026 |
| Appointments (one month) | 2,906 in August 2026Same day 48.6%; face to face 65.2% | 5,794 in August 2026Same day 42.9%; face to face 68.9% |
| Antibiotic items per STAR-PU (one year) | 1.15England 0.74, April 2025 to March 2026 | 0.89England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.5 qualified permanent2.5 including trainees and locums2,455 patients per permanent GP | 9.7 qualified permanent14.7 including trainees and locums1,970 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.