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Stenhouse Medical Centre vs The Calverton Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Stenhouse Medical Centre and The Calverton Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureStenhouse Medical CentreNG5 7BPThe Calverton PracticeNG14 6FP
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade78.7likely range 67.6 to 85.6105 survey answers82.9likely range 74.5 to 88.0102 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good80.8%likely range 65.1% to 90.5%, 105 answers86.1%likely range 74.1% to 93.1%, 102 answers
Access (mean of the two below)73.6%likely range 69.9% to 76.9%75.4%likely range 71.5% to 79.1%
Appointments within two weeks of booking74.3%likely range 69.0% to 79.0%, 4,452 appointments98.0%likely range 95.1% to 99.2%, 3,193 appointmentsClearly higher
Calls answered by the practice72.8%likely range 67.5% to 77.5%, 6,339 callsClearly higher52.7%likely range 45.3% to 60.0%, 3,600 calls
More survey questions (not part of the grade)
Getting through on the phone48.5%likely range 32.5% to 64.8%, 98 answers42.1%likely range 29.1% to 56.2%, 95 answers
Reception and admin team83.6%likely range 68.1% to 92.4%, 103 answers84.3%likely range 71.8% to 91.9%, 100 answers
Having a preferred professional20.0%likely range 10.1% to 35.8%, 105 answers37.6%likely range 25.6% to 51.4%, 102 answers
Seeing your preferred professionalNot shown: fewer than 30 answers62.3%likely range 38.9% to 81.1%, 35 answers
Knowing the next step86.3%likely range 70.9% to 94.2%, 99 answers84.8%likely range 72.4% to 92.2%, 100 answers
Contacting the practice71.6%likely range 55.0% to 83.9%, 102 answers80.4%likely range 67.4% to 89.0%, 101 answers
Wait for an appointment74.7%likely range 57.8% to 86.4%, 97 answers70.6%likely range 56.2% to 81.8%, 91 answers
Being listened to83.6%likely range 68.2% to 92.4%, 104 answers96.0%likely range 86.4% to 98.9%, 98 answers
Care and concern82.2%likely range 66.6% to 91.4%, 104 answers91.6%likely range 80.7% to 96.6%, 101 answers
Confidence and trust91.2%likely range 77.1% to 97.0%, 101 answers97.7%likely range 89.1% to 99.5%, 101 answers
Involvement in decisions92.1%likely range 77.5% to 97.5%, 94 answers91.0%likely range 79.4% to 96.3%, 94 answers
Needs met91.9%likely range 78.0% to 97.3%, 102 answers83.9%likely range 71.4% to 91.6%, 101 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months91.1%likely range 83.9% to 95.2%, 101 patients91.1%likely range 82.8% to 95.6%, 79 patients
Children at 18 months91.9%likely range 84.1% to 96.0%, 86 patients87.4%likely range 79.2% to 92.6%, 95 patients
Children at 5 years90.9%likely range 84.1% to 95.0%, 110 patients82.4%likely range 73.3% to 88.9%, 91 patients
Women aged 25 to 4974.9%likely range 72.9% to 76.8%, 1,918 patients76.9%likely range 74.8% to 78.9%, 1,573 patients
Women aged 50 to 6479.2%likely range 76.9% to 81.4%, 1,267 patients81.3%likely range 78.7% to 83.6%, 940 patients
Facts (NHS England, not part of the grade)
Registered patients12,573August 202610,664August 2026
Primary care networkArnold and Calverton PCNArnold and Calverton PCN
Phone0115 96737770115 9657800
Friends and Family Test (its own feedback)No results for June 2026No results for June 2026
Appointments (one month)6,085 in August 2026Same day 41.2%; face to face 65.3%6,439 in August 2026Same day 49.2%; face to face 54.0%
Antibiotic items per STAR-PU (one year)0.82England 0.74, April 2025 to March 20260.89England 0.74, April 2025 to March 2026
GPs (full-time equivalent)8.2 qualified permanent13.1 including trainees and locums1,538 patients per permanent GP5.3 qualified permanent8.3 including trainees and locums2,020 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences