Gedling · Compare
Stenhouse Medical Centre vs Highcroft Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Stenhouse Medical Centre and Highcroft Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Stenhouse Medical CentreNG5 7BP | Highcroft SurgeryNG5 7BQ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 78.7likely range 67.6 to 85.6105 survey answers | 64.7likely range 57.6 to 71.0131 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 80.8%likely range 65.1% to 90.5%, 105 answers | 62.9%likely range 53.0% to 71.8%, 131 answers |
| Access (mean of the two below) | 73.6%likely range 69.9% to 76.9% | 68.6%likely range 64.7% to 72.0% |
| Appointments within two weeks of booking | 74.3%likely range 69.0% to 79.0%, 4,452 appointments | 84.8%likely range 79.7% to 88.8%, 3,647 appointmentsClearly higher |
| Calls answered by the practice | 72.8%likely range 67.5% to 77.5%, 6,339 callsClearly higher | 52.2%likely range 46.5% to 57.8%, 6,151 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 48.5%likely range 32.5% to 64.8%, 98 answers | 33.9%likely range 25.0% to 44.0%, 124 answers |
| Reception and admin team | 83.6%likely range 68.1% to 92.4%, 103 answers | 75.2%likely range 65.6% to 82.8%, 127 answers |
| Having a preferred professional | 20.0%likely range 10.1% to 35.8%, 105 answers | 17.8%likely range 11.5% to 26.6%, 130 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 86.3%likely range 70.9% to 94.2%, 99 answers | 74.2%likely range 64.3% to 82.2%, 120 answers |
| Contacting the practice | 71.6%likely range 55.0% to 83.9%, 102 answers | 59.6%likely range 49.5% to 68.9%, 128 answers |
| Wait for an appointment | 74.7%likely range 57.8% to 86.4%, 97 answers | 68.1%likely range 57.3% to 77.2%, 110 answers |
| Being listened to | 83.6%likely range 68.2% to 92.4%, 104 answers | 80.0%likely range 70.8% to 86.8%, 126 answers |
| Care and concern | 82.2%likely range 66.6% to 91.4%, 104 answers | 77.0%likely range 67.5% to 84.4%, 126 answers |
| Confidence and trust | 91.2%likely range 77.1% to 97.0%, 101 answers | 84.9%likely range 76.2% to 90.8%, 125 answers |
| Involvement in decisions | 92.1%likely range 77.5% to 97.5%, 94 answers | 87.8%likely range 79.1% to 93.2%, 113 answers |
| Needs met | 91.9%likely range 78.0% to 97.3%, 102 answers | 84.7%likely range 76.1% to 90.6%, 127 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.1%likely range 83.9% to 95.2%, 101 patients | 86.9%likely range 78.8% to 92.2%, 99 patients |
| Children at 18 months | 91.9%likely range 84.1% to 96.0%, 86 patients | 85.7%likely range 77.4% to 91.3%, 98 patients |
| Children at 5 years | 90.9%likely range 84.1% to 95.0%, 110 patients | 76.6%likely range 67.8% to 83.6%, 107 patients |
| Women aged 25 to 49 | 74.9%likely range 72.9% to 76.8%, 1,918 patients | 75.9%likely range 73.9% to 77.8%, 1,857 patients |
| Women aged 50 to 64 | 79.2%likely range 76.9% to 81.4%, 1,267 patients | 80.4%likely range 77.8% to 82.7%, 1,010 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 12,573August 2026 | 11,034August 2026 |
| Primary care network | Arnold and Calverton PCN | Arnold and Calverton PCN |
| Phone | 0115 9673777 | 0115 8832330 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 95.2% good or very good269 answers, June 2026 |
| Appointments (one month) | 6,085 in August 2026Same day 41.2%; face to face 65.3% | 12,745 in August 2026Same day 58.4%; face to face 85.6% |
| Antibiotic items per STAR-PU (one year) | 0.82England 0.74, April 2025 to March 2026 | 0.85England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 8.2 qualified permanent13.1 including trainees and locums1,538 patients per permanent GP | 7.4 qualified permanent10.6 including trainees and locums1,498 patients per permanent GP |
| CQC rating (a separate source) | Good | Requires improvement |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.