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Station Drive Surgery vs Ludlow - Portcullis

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Station Drive Surgery and Ludlow - Portcullis cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureStation Drive SurgerySY8 2ABLudlow - PortcullisSY8 1GT
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade82.5likely range 75.0 to 87.5108 survey answers88.7likely range 84.0 to 91.7108 survey answers
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good83.0%likely range 72.4% to 90.0%, 108 answers90.3%likely range 83.8% to 94.4%, 108 answers
Access (mean of the two below)81.2%likely range 77.7% to 84.1%84.9%likely range 80.8% to 87.9%
Appointments within two weeks of booking81.8%likely range 77.0% to 85.8%, 4,452 appointments97.0%likely range 91.7% to 98.9%, 1,593 appointmentsClearly higher
Calls answered by the practice80.5%likely range 75.5% to 84.7%, 5,964 calls72.8%likely range 66.5% to 78.3%, 4,549 calls
More survey questions (not part of the grade)
Getting through on the phone81.8%likely range 70.8% to 89.3%, 103 answers83.4%likely range 75.5% to 89.1%, 101 answers
Reception and admin team93.3%likely range 84.7% to 97.3%, 105 answers90.3%likely range 83.5% to 94.5%, 101 answers
Having a preferred professional52.0%likely range 40.4% to 63.4%, 107 answers37.4%likely range 29.3% to 46.3%, 107 answers
Seeing your preferred professional66.8%likely range 49.4% to 80.5%, 51 answers49.9%likely range 34.3% to 65.6%, 33 answers
Knowing the next step97.5%likely range 90.5% to 99.4%, 105 answers94.8%likely range 89.2% to 97.6%, 104 answers
Contacting the practice94.6%likely range 86.4% to 97.9%, 106 answers82.9%likely range 75.2% to 88.6%, 106 answers
Wait for an appointment88.3%likely range 78.0% to 94.2%, 97 answers78.5%likely range 69.7% to 85.3%, 93 answers
Being listened to92.2%likely range 83.4% to 96.6%, 106 answers89.4%likely range 82.6% to 93.7%, 106 answers
Care and concern92.2%likely range 83.3% to 96.6%, 105 answers93.6%likely range 87.6% to 96.8%, 103 answers
Confidence and trust95.6%likely range 87.8% to 98.5%, 107 answers96.2%likely range 91.1% to 98.4%, 105 answers
Involvement in decisions97.0%likely range 89.6% to 99.2%, 102 answers99.4%likely range 95.3% to 99.9%, 93 answers
Needs met97.4%likely range 90.4% to 99.4%, 105 answers98.1%likely range 93.7% to 99.4%, 104 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months96.9%likely range 89.5% to 99.2%, 65 patients85.7%likely range 70.6% to 93.7%, 35 patients
Children at 18 months85.9%likely range 75.4% to 92.4%, 64 patients89.6%likely range 77.8% to 95.5%, 48 patients
Children at 5 years93.0%likely range 85.6% to 96.8%, 86 patients93.1%likely range 83.6% to 97.3%, 58 patients
Women aged 25 to 4971.2%likely range 68.6% to 73.7%, 1,193 patients77.6%likely range 74.8% to 80.2%, 917 patients
Women aged 50 to 6470.7%likely range 67.8% to 73.4%, 1,019 patients72.8%likely range 69.4% to 75.8%, 734 patients
Facts (NHS England, not part of the grade)
Registered patients9,581August 20267,424August 2026
Primary care networkSw Shropshire PCNSw Shropshire PCN
Phone01584 87246101584 872939
Friends and Family Test (its own feedback)98.3% good or very good696 answers, June 20263 answers in June 2026; shares not published below 5
Appointments (one month)6,013 in August 2026Same day 46.1%; face to face 59.5%4,851 in August 2026Same day 47.4%; face to face 52.9%
Antibiotic items per STAR-PU (one year)1.12England 0.74, April 2025 to March 20261.01England 0.74, April 2025 to March 2026
GPs (full-time equivalent)4.0 qualified permanent5.7 including trainees and locums2,379 patients per permanent GP4.2 qualified permanent8.1 including trainees and locums1,762 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences