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Stafford Health and Wellbeing vs Holmcroft

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Stafford Health and Wellbeing and Holmcroft cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureStafford Health and WellbeingST16 3EBHolmcroftST16 1JG
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade66.7likely range 55.8 to 75.9123 survey answers63.3likely range 53.4 to 72.5104 survey answers
Label (against the England average)Cannot be told apart from the England averageNo label
Patients who describe the practice as good63.7%likely range 48.3% to 76.8%, 123 answers55.1%likely range 41.2% to 68.2%, 104 answers
Access (mean of the two below)73.5%likely range 69.0% to 77.3%82.2%likely range 76.0% to 85.8%
Appointments within two weeks of booking83.0%likely range 78.5% to 86.8%, 4,735 appointments91.7%likely range 85.5% to 95.3%, 1,917 appointments
Calls answered by the practiceNot in the grade: no phone dataNot in the grade: no phone data
More survey questions (not part of the grade)
Getting through on the phone28.5%likely range 16.6% to 44.4%, 114 answers26.6%likely range 15.7% to 41.2%, 93 answers
Reception and admin team76.1%likely range 60.7% to 86.7%, 119 answers65.0%likely range 50.7% to 77.1%, 100 answers
Having a preferred professional29.5%likely range 17.6% to 45.1%, 120 answers27.1%likely range 16.7% to 41.0%, 104 answers
Seeing your preferred professional30.6%likely range 12.5% to 57.6%, 41 answersNot shown: fewer than 30 answers
Knowing the next step78.2%likely range 62.4% to 88.6%, 110 answers75.1%likely range 60.4% to 85.6%, 92 answers
Contacting the practice56.9%likely range 41.5% to 71.0%, 121 answers49.6%likely range 36.0% to 63.2%, 103 answers
Wait for an appointment65.2%likely range 48.0% to 79.2%, 99 answers62.7%likely range 47.0% to 76.2%, 83 answers
Being listened to91.2%likely range 77.8% to 96.8%, 114 answers70.2%likely range 55.9% to 81.3%, 100 answers
Care and concern88.8%likely range 74.9% to 95.5%, 114 answers71.3%likely range 57.1% to 82.2%, 100 answers
Confidence and trust96.1%likely range 84.4% to 99.1%, 112 answers76.3%likely range 62.2% to 86.3%, 97 answers
Involvement in decisions93.6%likely range 80.7% to 98.1%, 110 answers78.7%likely range 64.5% to 88.2%, 94 answers
Needs met92.6%likely range 79.6% to 97.6%, 112 answers82.0%likely range 68.6% to 90.5%, 99 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months89.9%likely range 83.5% to 94.0%, 129 patients82.8%likely range 71.8% to 90.1%, 64 patients
Children at 18 months87.1%likely range 81.2% to 91.3%, 170 patients85.5%likely range 75.3% to 91.9%, 69 patients
Children at 5 years82.5%likely range 76.2% to 87.4%, 177 patients80.0%likely range 70.6% to 87.0%, 90 patients
Women aged 25 to 4962.5%likely range 60.6% to 64.4%, 2,457 patients62.2%likely range 59.6% to 64.8%, 1,332 patients
Women aged 50 to 6467.9%likely range 64.9% to 70.7%, 1,018 patients68.4%likely range 65.0% to 71.7%, 754 patients
Facts (NHS England, not part of the grade)
Registered patients13,087August 20268,779August 2026
Primary care networkStafford Town PCNStafford Town PCN
Phone01785 25824901785 242172
Friends and Family Test (its own feedback)86.1% good or very good476 answers, June 2026No results for June 2026
Appointments (one month)6,951 in August 2026Same day 53.9%; face to face 54.8%3,541 in August 2026Same day 61.4%; face to face 46.6%
Antibiotic items per STAR-PU (one year)0.89England 0.74, April 2025 to March 20260.87England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.2 qualified permanent7.8 including trainees and locums2,129 patients per permanent GP3.2 qualified permanent5.1 including trainees and locums2,723 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences