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St Thomas Medical Group vs Foxhayes Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

St Thomas Medical Group and Foxhayes Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureSt Thomas Medical GroupEX4 1HJFoxhayes PracticeEX4 2BH
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade78.1likely range 45.4 to 92.6111 survey answers79.4likely range 75.8 to 82.4117 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good75.1%likely range 28.4% to 95.8%, 111 answers75.1%likely range 70.6% to 79.0%, 117 answers
Access (mean of the two below)84.8%likely range 82.5% to 86.7%89.3%likely range 83.2% to 93.1%
Appointments within two weeks of booking93.8%likely range 91.3% to 95.5%, 7,941 appointments97.2%likely range 91.1% to 99.2%, 1,268 appointments
Calls answered by the practice75.8%likely range 71.9% to 79.2%, 11,064 calls81.2%likely range 70.7% to 88.6%, 1,491 calls
More survey questions (not part of the grade)
Getting through on the phone56.0%likely range 16.2% to 89.4%, 102 answers79.9%likely range 75.5% to 83.6%, 110 answers
Reception and admin team91.6%likely range 39.5% to 99.5%, 105 answers87.3%likely range 83.7% to 90.3%, 115 answers
Having a preferred professional28.0%likely range 5.1% to 73.8%, 110 answers38.6%likely range 33.9% to 43.4%, 117 answers
Seeing your preferred professional63.7%likely range 8.2% to 97.2%, 31 answers58.4%likely range 49.2% to 67.1%, 35 answers
Knowing the next step84.2%likely range 34.1% to 98.2%, 107 answers84.4%likely range 80.3% to 87.7%, 109 answers
Contacting the practice75.4%likely range 28.3% to 96.0%, 109 answers79.1%likely range 74.8% to 82.8%, 114 answers
Wait for an appointment65.1%likely range 21.0% to 92.9%, 102 answers83.8%likely range 79.6% to 87.2%, 105 answers
Being listened to87.7%likely range 36.4% to 98.9%, 105 answers81.6%likely range 77.4% to 85.1%, 112 answers
Care and concern79.6%likely range 30.5% to 97.2%, 105 answers82.2%likely range 78.1% to 85.7%, 113 answers
Confidence and trust92.3%likely range 40.2% to 99.5%, 106 answers87.0%likely range 83.3% to 90.0%, 113 answers
Involvement in decisions90.5%likely range 37.7% to 99.3%, 101 answers83.7%likely range 79.6% to 87.1%, 108 answers
Needs met90.0%likely range 38.6% to 99.2%, 107 answers83.9%likely range 79.9% to 87.3%, 112 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months92.9%likely range 87.4% to 96.1%, 140 patients87.9%likely range 72.7% to 95.2%, 33 patients
Children at 18 months90.5%likely range 84.7% to 94.3%, 148 patients97.1%likely range 85.1% to 99.5%, 34 patients
Children at 5 years91.9%likely range 86.7% to 95.2%, 161 patients81.6%likely range 68.6% to 90.0%, 49 patients
Women aged 25 to 4947.9%likely range 46.5% to 49.2%, 5,078 patients66.4%likely range 63.3% to 69.3%, 964 patients
Women aged 50 to 6471.6%likely range 69.4% to 73.7%, 1,678 patients79.5%likely range 74.5% to 83.7%, 297 patients
Facts (NHS England, not part of the grade)
Registered patients37,970August 20264,672August 2026
Primary care networkExeter West PCNExeter West PCN
Phone01392 67667601392 208789
Friends and Family Test (its own feedback)94.2% good or very good292 answers, June 2026No results for June 2026
Appointments (one month)14,417 in August 2026Same day 31.7%; face to face 77.0%2,288 in August 2026Same day 52.9%; face to face 55.7%
Antibiotic items per STAR-PU (one year)0.47England 0.74, April 2025 to March 20260.39England 0.74, April 2025 to March 2026
GPs (full-time equivalent)14.2 qualified permanent20.0 including trainees and locums2,666 patients per permanent GP1.7 qualified permanent2.8 including trainees and locums2,737 patients per permanent GP
CQC rating (a separate source)OutstandingOutstanding

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences