Sandwell · Compare
St Paul's Medical Practice vs Hawthorns Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
St Paul's Medical Practice and Hawthorns Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | St Paul's Medical PracticeB66 1HB | Hawthorns Medical CentreB66 2DD |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 69.9likely range 57.1 to 80.071 survey answers | 69.2likely range 63.3 to 74.774 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | No label |
| Patients who describe the practice as good | 67.1%likely range 48.9% to 81.4%, 71 answers | 60.1%likely range 51.9% to 67.7%, 74 answers |
| Access (mean of the two below) | 76.3%likely range 71.6% to 80.3% | 90.4%likely range 85.0% to 93.7%Clearly higher |
| Appointments within two weeks of booking | 99.1%likely range 94.1% to 99.9%, 1,275 appointments | 98.7%likely range 93.5% to 99.7%, 1,340 appointments |
| Calls answered by the practice | 53.4%likely range 45.3% to 61.3%, 3,043 calls | 82.1%likely range 72.6% to 88.7%, 1,794 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 41.1%likely range 25.0% to 59.3%, 69 answers | 60.9%likely range 52.6% to 68.6%, 72 answers |
| Reception and admin team | 61.1%likely range 42.7% to 76.7%, 69 answers | 66.3%likely range 58.1% to 73.6%, 72 answers |
| Having a preferred professional | 49.6%likely range 32.1% to 67.1%, 68 answers | 44.9%likely range 36.9% to 53.2%, 72 answers |
| Seeing your preferred professional | 42.4%likely range 21.1% to 66.9%, 36 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 57.9%likely range 38.5% to 75.1%, 60 answers | 63.7%likely range 55.3% to 71.3%, 70 answers |
| Contacting the practice | 51.7%likely range 34.1% to 68.9%, 69 answers | 57.8%likely range 49.6% to 65.6%, 73 answers |
| Wait for an appointment | 58.9%likely range 39.9% to 75.6%, 63 answers | 54.3%likely range 45.3% to 63.0%, 61 answers |
| Being listened to | 78.9%likely range 60.9% to 89.9%, 70 answers | 68.2%likely range 60.0% to 75.4%, 71 answers |
| Care and concern | 78.9%likely range 60.9% to 89.9%, 70 answers | 69.7%likely range 61.6% to 76.7%, 71 answers |
| Confidence and trust | 86.5%likely range 69.5% to 94.7%, 70 answers | 76.8%likely range 68.9% to 83.2%, 68 answers |
| Involvement in decisions | 88.5%likely range 71.5% to 95.9%, 67 answers | 66.5%likely range 57.6% to 74.3%, 62 answers |
| Needs met | 85.4%likely range 67.8% to 94.2%, 67 answers | 75.1%likely range 66.9% to 81.9%, 65 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 85.0%likely range 73.9% to 91.9%, 60 patients | 93.8%likely range 85.0% to 97.5%, 64 patients |
| Children at 18 months | 90.2%likely range 80.2% to 95.4%, 61 patients | 91.9%likely range 82.5% to 96.5%, 62 patients |
| Children at 5 years | 90.4%likely range 79.4% to 95.8%, 52 patients | 87.0%likely range 75.6% to 93.6%, 54 patients |
| Women aged 25 to 49 | 62.9%likely range 59.9% to 65.9%, 974 patients | 55.1%likely range 51.4% to 58.7%, 721 patients |
| Women aged 50 to 64 | 76.2%likely range 71.8% to 80.0%, 407 patients | 68.3%likely range 61.6% to 74.3%, 202 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,190August 2026 | 3,736August 2026 |
| Primary care network | Oldbury & Smethwick PCN | Oldbury & Smethwick PCN |
| Phone | 0121 5580431 | 0121 5555635 |
| Friends and Family Test (its own feedback) | 91.1% good or very good101 answers, June 2026 | 93.3% good or very good15 answers, June 2026 |
| Appointments (one month) | 1,783 in August 2026Same day 49.1%; face to face 60.2% | 1,655 in August 2026Same day 69.4%; face to face 60.9% |
| Antibiotic items per STAR-PU (one year) | 0.66England 0.74, April 2025 to March 2026 | 0.49England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 0.8 qualified permanent2.4 including trainees and locums | 1.5 qualified permanent1.5 including trainees and locums2,437 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.