Solihull · Compare
St. Margarets Medical Practice vs Richmond Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
St. Margarets Medical Practice and Richmond Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | St. Margarets Medical PracticeB92 7JS | Richmond Medical CentreB92 7SA |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 86.5likely range 80.4 to 90.1101 survey answers | 75.8likely range 68.2 to 81.792 survey answers |
| Label (against the England average) | Clearly above the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 90.0%likely range 81.5% to 94.9%, 101 answers | 74.2%likely range 63.7% to 82.6%, 92 answers |
| Access (mean of the two below) | 78.3%likely range 73.4% to 81.7% | 79.2%likely range 74.1% to 82.9% |
| Appointments within two weeks of booking | 94.5%likely range 87.1% to 97.7%, 1,210 appointments | 91.2%likely range 83.9% to 95.4%, 1,497 appointments |
| Calls answered by the practice | 62.1%likely range 55.6% to 68.1%, 4,730 calls | 67.1%likely range 60.2% to 73.2%, 4,132 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 65.3%likely range 54.2% to 74.9%, 100 answers | 68.0%likely range 57.0% to 77.3%, 90 answers |
| Reception and admin team | 91.9%likely range 83.8% to 96.2%, 101 answers | 92.8%likely range 84.9% to 96.8%, 90 answers |
| Having a preferred professional | 45.3%likely range 34.7% to 56.4%, 99 answers | 30.4%likely range 21.3% to 41.3%, 90 answers |
| Seeing your preferred professional | 65.5%likely range 49.1% to 78.9%, 47 answers | 48.6%likely range 30.7% to 66.9%, 31 answers |
| Knowing the next step | 95.6%likely range 88.4% to 98.4%, 98 answers | 80.8%likely range 70.6% to 88.0%, 89 answers |
| Contacting the practice | 88.2%likely range 79.2% to 93.6%, 100 answers | 73.0%likely range 62.3% to 81.6%, 91 answers |
| Wait for an appointment | 79.9%likely range 69.4% to 87.4%, 96 answers | 81.8%likely range 71.4% to 88.9%, 85 answers |
| Being listened to | 92.5%likely range 84.5% to 96.5%, 101 answers | 86.7%likely range 77.5% to 92.5%, 91 answers |
| Care and concern | 93.2%likely range 85.3% to 97.0%, 100 answers | 75.5%likely range 65.0% to 83.7%, 91 answers |
| Confidence and trust | 94.9%likely range 87.6% to 98.0%, 100 answers | 94.3%likely range 86.8% to 97.7%, 90 answers |
| Involvement in decisions | 92.8%likely range 84.6% to 96.8%, 97 answers | 83.6%likely range 73.3% to 90.4%, 82 answers |
| Needs met | 94.2%likely range 86.6% to 97.6%, 99 answers | 87.6%likely range 78.5% to 93.2%, 91 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 83.1%likely range 73.2% to 89.9%, 77 patients | 82.0%likely range 72.8% to 88.6%, 89 patients |
| Children at 18 months | 90.7%likely range 82.7% to 95.2%, 86 patients | 87.3%likely range 78.2% to 93.0%, 79 patients |
| Children at 5 years | 80.3%likely range 70.0% to 87.7%, 76 patients | 81.7%likely range 72.0% to 88.6%, 82 patients |
| Women aged 25 to 49 | 68.7%likely range 66.2% to 71.1%, 1,370 patients | 63.5%likely range 60.8% to 66.2%, 1,193 patients |
| Women aged 50 to 64 | 76.1%likely range 73.0% to 78.9%, 823 patients | 73.6%likely range 69.9% to 77.0%, 594 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 8,670August 2026 | 6,859August 2026 |
| Primary care network | Solihull South Central PCN | Solihull South Central PCN |
| Phone | 0121 7060307 | 0121 7432159 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 87.8% good or very good74 answers, June 2026 |
| Appointments (one month) | 3,299 in August 2026Same day 45.9%; face to face 82.5% | 2,319 in August 2026Same day 48.8%; face to face 78.2% |
| Antibiotic items per STAR-PU (one year) | 0.79England 0.74, April 2025 to March 2026 | 0.82England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.4 qualified permanent7.2 including trainees and locums1,594 patients per permanent GP | 2.1 qualified permanent2.1 including trainees and locums3,272 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.