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St John's Family Practice vs The Practice College Road

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

The Practice College Road’s Practice Grade is clearly higher than St John's Family Practice’s: its likely range lies wholly above.

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Side by side

MeasureSt John's Family PracticeGU21 8TDThe Practice College RoadGU22 8BT
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade72.4likely range 65.8 to 77.7125 survey answers82.3likely range 78.5 to 85.295 survey answersClearly higher
Label (against the England average)Cannot be told apart from the England averageClearly above the England average
Patients who describe the practice as good74.1%likely range 65.5% to 81.1%, 125 answers82.4%likely range 78.6% to 85.7%, 95 answers
Access (mean of the two below)68.3%likely range 59.2% to 75.3%81.9%likely range 72.8% to 87.8%
Appointments within two weeks of booking77.8%likely range 68.7% to 84.8%, 1,527 appointments84.6%likely range 70.9% to 92.6%, 644 appointments
Calls answered by the practiceNot in the grade: no phone data79.1%likely range 67.0% to 87.6%, 1,202 calls
More survey questions (not part of the grade)
Getting through on the phone45.2%likely range 35.8% to 55.1%, 104 answers76.9%likely range 72.6% to 80.7%, 88 answers
Reception and admin team86.3%likely range 78.7% to 91.4%, 119 answers78.3%likely range 74.1% to 81.9%, 93 answers
Having a preferred professional27.4%likely range 20.1% to 36.0%, 125 answers50.4%likely range 45.7% to 55.0%, 95 answers
Seeing your preferred professional55.0%likely range 38.3% to 70.7%, 36 answers42.2%likely range 35.8% to 48.9%, 48 answers
Knowing the next step79.5%likely range 71.2% to 85.8%, 122 answers79.3%likely range 75.1% to 82.9%, 88 answers
Contacting the practice70.6%likely range 61.8% to 78.1%, 124 answers81.7%likely range 77.7% to 85.1%, 90 answers
Wait for an appointment69.8%likely range 60.7% to 77.7%, 115 answers72.7%likely range 68.0% to 76.9%, 83 answers
Being listened to90.9%likely range 84.2% to 94.9%, 120 answers87.1%likely range 83.5% to 90.0%, 88 answers
Care and concern88.5%likely range 81.4% to 93.1%, 121 answers91.2%likely range 88.1% to 93.6%, 88 answers
Confidence and trust97.6%likely range 92.9% to 99.2%, 120 answers93.0%likely range 90.1% to 95.1%, 87 answers
Involvement in decisions94.2%likely range 87.9% to 97.3%, 111 answers89.9%likely range 86.4% to 92.5%, 80 answers
Needs met94.6%likely range 88.8% to 97.4%, 122 answers94.5%likely range 91.8% to 96.3%, 86 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months97.3%likely range 90.8% to 99.3%, 75 patients78.0%likely range 64.8% to 87.2%, 50 patients
Children at 18 months97.0%likely range 89.6% to 99.2%, 66 patients69.0%likely range 54.0% to 80.9%, 42 patients
Children at 5 years92.6%likely range 83.9% to 96.8%, 68 patients84.1%likely range 70.6% to 92.1%, 44 patients
Women aged 25 to 4971.3%likely range 69.1% to 73.5%, 1,646 patients52.3%likely range 48.8% to 55.8%, 772 patients
Women aged 50 to 6480.5%likely range 78.1% to 82.7%, 1,108 patients71.0%likely range 64.7% to 76.6%, 221 patients
Facts (NHS England, not part of the grade)
Registered patients11,215August 20263,939August 2026
Primary care networkWoking Wise 1 PCNWoking Wise 1 PCN
Phone01483 22706001483 771309
Friends and Family Test (its own feedback)96.5% good or very good372 answers, June 2026No results for June 2026
Appointments (one month)3,231 in August 2026Same day 27.6%; face to face 95.4%968 in August 2026Same day 41.0%; face to face 70.4%
Antibiotic items per STAR-PU (one year)0.51England 0.74, April 2025 to March 20260.27England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.6 qualified permanent6.6 including trainees and locums1,701 patients per permanent GP2.3 qualified permanent2.3 including trainees and locums1,718 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences