Blackburn with Darwen · Compare
St Georges Surgery vs Roman Road Health Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
St Georges Surgery and Roman Road Health Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | St Georges SurgeryBB2 3HS | Roman Road Health CentreBB2 3UY |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 75.5likely range 66.8 to 82.0107 survey answers | 84.9likely range 80.0 to 88.5100 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 75.4%likely range 63.1% to 84.7%, 107 answers | 84.0%likely range 77.3% to 89.0%, 100 answers |
| Access (mean of the two below) | 75.4%likely range 71.6% to 78.8% | 86.7%likely range 82.7% to 89.7%Clearly higher |
| Appointments within two weeks of booking | 64.6%likely range 58.1% to 70.6%, 3,404 appointments | 97.9%likely range 94.4% to 99.2%, 2,494 appointmentsClearly higher |
| Calls answered by the practice | 86.1%likely range 82.3% to 89.2%, 7,948 callsClearly higher | 75.4%likely range 68.3% to 81.3%, 3,467 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 66.2%likely range 52.9% to 77.3%, 99 answers | 78.8%likely range 71.4% to 84.7%, 95 answers |
| Reception and admin team | 84.8%likely range 73.3% to 91.9%, 103 answers | 92.9%likely range 87.5% to 96.0%, 97 answers |
| Having a preferred professional | 34.3%likely range 23.5% to 47.1%, 107 answers | 33.6%likely range 26.6% to 41.5%, 101 answers |
| Seeing your preferred professional | 41.7%likely range 21.3% to 65.5%, 30 answers | 49.9%likely range 36.9% to 62.9%, 37 answers |
| Knowing the next step | 81.7%likely range 69.9% to 89.6%, 106 answers | 89.4%likely range 83.3% to 93.5%, 95 answers |
| Contacting the practice | 78.4%likely range 66.3% to 86.9%, 108 answers | 86.9%likely range 80.4% to 91.5%, 96 answers |
| Wait for an appointment | 59.0%likely range 45.7% to 71.1%, 99 answers | 83.9%likely range 76.7% to 89.1%, 90 answers |
| Being listened to | 89.1%likely range 78.5% to 94.8%, 105 answers | 94.8%likely range 89.9% to 97.4%, 97 answers |
| Care and concern | 83.4%likely range 71.7% to 90.9%, 104 answers | 86.0%likely range 79.4% to 90.8%, 96 answers |
| Confidence and trust | 91.1%likely range 80.9% to 96.1%, 104 answers | 96.4%likely range 91.9% to 98.4%, 96 answers |
| Involvement in decisions | 91.6%likely range 81.1% to 96.5%, 99 answers | 98.6%likely range 95.0% to 99.6%, 91 answers |
| Needs met | 91.6%likely range 81.5% to 96.4%, 105 answers | 94.2%likely range 89.1% to 97.0%, 96 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 86.2%likely range 78.5% to 91.5%, 109 patients | 85.6%likely range 76.8% to 91.4%, 90 patients |
| Children at 18 months | 84.9%likely range 77.4% to 90.2%, 119 patients | 87.8%likely range 79.0% to 93.2%, 82 patients |
| Children at 5 years | 89.1%likely range 82.8% to 93.3%, 138 patients | 90.7%likely range 82.7% to 95.2%, 86 patients |
| Women aged 25 to 49 | 64.4%likely range 62.2% to 66.7%, 1,738 patients | 70.3%likely range 67.7% to 72.8%, 1,212 patients |
| Women aged 50 to 64 | 74.7%likely range 71.5% to 77.5%, 801 patients | 76.4%likely range 72.1% to 80.2%, 423 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,263August 2026 | 6,348August 2026 |
| Primary care network | Blackburn East PCN | Blackburn East PCN |
| Phone | 01254 584888 | 01254 282777 |
| Friends and Family Test (its own feedback) | 91.8% good or very good49 answers, June 2026 | 94.7% good or very good94 answers, June 2026 |
| Appointments (one month) | 3,666 in August 2026Same day 44.0%; face to face 78.9% | 3,699 in August 2026Same day 60.9%; face to face 70.6% |
| Antibiotic items per STAR-PU (one year) | 0.89England 0.74, April 2025 to March 2026 | 1.00England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.0 qualified permanent8.4 including trainees and locums2,592 patients per permanent GP | 1.9 qualified permanent6.6 including trainees and locums3,425 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.