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St. George's Surgery vs St. Catherine's Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

St. George's Surgery and St. Catherine's Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureSt. George's SurgeryGL50 4DPSt. Catherine's SurgeryGL50 4DP
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade87.2likely range 79.6 to 90.6115 survey answers80.8likely range 72.5 to 86.2103 survey answers
Label (against the England average)Clearly above the England averageCannot be told apart from the England average
Patients who describe the practice as good92.8%likely range 82.2% to 97.3%, 115 answers83.3%likely range 71.6% to 90.7%, 103 answers
Access (mean of the two below)74.0%likely range 69.1% to 77.9%74.9%likely range 69.4% to 79.4%
Appointments within two weeks of booking83.5%likely range 78.6% to 87.4%, 4,182 appointments73.0%likely range 62.5% to 81.4%, 1,262 appointments
Calls answered by the practiceNot in the grade: no phone data76.7%likely range 73.2% to 79.9%, 12,895 calls
More survey questions (not part of the grade)
Getting through on the phone84.4%likely range 71.9% to 92.0%, 114 answers53.0%likely range 39.5% to 66.0%, 91 answers
Reception and admin team95.5%likely range 85.8% to 98.7%, 114 answers90.9%likely range 80.3% to 96.1%, 97 answers
Having a preferred professional28.2%likely range 17.5% to 42.0%, 112 answers25.1%likely range 15.7% to 37.6%, 103 answers
Seeing your preferred professional42.4%likely range 20.8% to 67.3%, 33 answersNot shown: fewer than 30 answers
Knowing the next step88.4%likely range 76.6% to 94.6%, 114 answers84.8%likely range 72.9% to 92.1%, 95 answers
Contacting the practice88.6%likely range 77.0% to 94.8%, 115 answers76.0%likely range 63.5% to 85.2%, 101 answers
Wait for an appointment77.5%likely range 63.4% to 87.2%, 104 answers57.0%likely range 43.0% to 69.9%, 87 answers
Being listened to95.4%likely range 85.7% to 98.6%, 115 answers89.8%likely range 78.9% to 95.4%, 97 answers
Care and concern97.0%likely range 88.0% to 99.3%, 115 answers88.1%likely range 77.0% to 94.2%, 100 answers
Confidence and trust98.6%likely range 90.3% to 99.8%, 113 answers97.9%likely range 90.0% to 99.6%, 98 answers
Involvement in decisions98.5%likely range 89.7% to 99.8%, 106 answers95.6%likely range 86.2% to 98.7%, 93 answers
Needs met97.9%likely range 89.0% to 99.6%, 110 answers95.5%likely range 86.3% to 98.6%, 97 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months89.9%likely range 83.8% to 93.9%, 139 patients90.2%likely range 81.9% to 95.0%, 82 patients
Children at 18 months86.4%likely range 79.1% to 91.5%, 118 patients92.5%likely range 83.7% to 96.8%, 67 patients
Children at 5 years86.6%likely range 79.1% to 91.7%, 112 patients85.7%likely range 75.7% to 92.1%, 70 patients
Women aged 25 to 4971.4%likely range 69.5% to 73.2%, 2,367 patients66.6%likely range 64.3% to 68.9%, 1,608 patients
Women aged 50 to 6474.5%likely range 71.6% to 77.3%, 884 patients69.4%likely range 66.0% to 72.7%, 707 patients
Facts (NHS England, not part of the grade)
Registered patients12,314August 20268,984August 2026
Primary care networkSt Paul's PCNSt Paul's PCN
Phone01242 21501501242 215005
Friends and Family Test (its own feedback)100.0% good or very good37 answers, June 202693.4% good or very good137 answers, June 2026
Appointments (one month)7,500 in August 2026Same day 57.4%; face to face 77.3%4,051 in August 2026Same day 40.1%; face to face 84.7%
Antibiotic items per STAR-PU (one year)0.68England 0.74, April 2025 to March 20260.80England 0.74, April 2025 to March 2026
GPs (full-time equivalent)5.3 qualified permanent7.4 including trainees and locums2,329 patients per permanent GP3.4 qualified permanent3.4 including trainees and locums2,661 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences