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St George's Medical Centre vs Hazeldene Medical Centre

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

St George's Medical Centre and Hazeldene Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureSt George's Medical CentreM40 5HPHazeldene Medical CentreM40 3HD
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade80.7likely range 72.1 to 86.493 survey answers89.5likely range 74.3 to 94.072 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good81.3%likely range 69.2% to 89.3%, 93 answers91.8%likely range 70.1% to 98.1%, 72 answers
Access (mean of the two below)79.2%likely range 74.3% to 83.2%84.0%likely range 79.8% to 87.1%
Appointments within two weeks of booking88.1%likely range 81.3% to 92.7%, 1,944 appointments90.4%likely range 84.7% to 94.1%, 2,379 appointments
Calls answered by the practice70.2%likely range 63.0% to 76.6%, 3,519 calls77.5%likely range 71.4% to 82.6%, 4,433 calls
More survey questions (not part of the grade)
Getting through on the phone70.5%likely range 57.4% to 80.9%, 90 answers89.3%likely range 66.5% to 97.2%, 69 answers
Reception and admin team88.8%likely range 77.9% to 94.7%, 91 answers97.8%likely range 78.3% to 99.8%, 72 answers
Having a preferred professional40.5%likely range 28.6% to 53.5%, 92 answers39.4%likely range 20.3% to 62.5%, 71 answers
Seeing your preferred professional43.7%likely range 25.7% to 63.4%, 39 answersNot shown: fewer than 30 answers
Knowing the next step86.1%likely range 74.5% to 93.0%, 89 answers85.1%likely range 62.0% to 95.2%, 71 answers
Contacting the practice80.3%likely range 68.0% to 88.7%, 90 answers90.7%likely range 68.6% to 97.8%, 71 answers
Wait for an appointment62.0%likely range 48.3% to 74.1%, 84 answers93.8%likely range 72.0% to 98.9%, 68 answers
Being listened to87.9%likely range 76.6% to 94.1%, 89 answers99.1%likely range 79.9% to 100.0%, 70 answers
Care and concern91.3%likely range 80.7% to 96.3%, 88 answers96.2%likely range 75.6% to 99.5%, 70 answers
Confidence and trust95.2%likely range 85.8% to 98.5%, 87 answers100.0%likely range 81.3% to 100.0%, 70 answers
Involvement in decisions85.1%likely range 73.1% to 92.4%, 86 answers100.0%likely range 80.8% to 100.0%, 68 answers
Needs met88.1%likely range 77.0% to 94.3%, 90 answers99.0%likely range 79.5% to 100.0%, 69 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months82.4%likely range 72.2% to 89.4%, 74 patients81.9%likely range 73.5% to 88.1%, 105 patients
Children at 18 months66.7%likely range 55.6% to 76.1%, 78 patients83.8%likely range 75.3% to 89.8%, 99 patients
Children at 5 years66.7%likely range 56.2% to 75.7%, 87 patients88.4%likely range 80.4% to 93.4%, 95 patients
Women aged 25 to 4963.4%likely range 60.8% to 66.0%, 1,299 patients62.6%likely range 60.2% to 65.0%, 1,558 patients
Women aged 50 to 6471.2%likely range 67.2% to 74.8%, 548 patients67.5%likely range 64.1% to 70.8%, 767 patients
Facts (NHS England, not part of the grade)
Registered patients7,284August 20269,131August 2026
Primary care networkMiles Platting Newton Heath & Moston PCNMiles Platting Newton Heath & Moston PCN
Phone0161 87034490161 2418039
Friends and Family Test (its own feedback)93.7% good or very good255 answers, June 202698.6% good or very good213 answers, June 2026
Appointments (one month)2,345 in August 2026Same day 34.3%; face to face 84.4%3,403 in August 2026Same day 34.6%; face to face 79.3%
Antibiotic items per STAR-PU (one year)0.98England 0.74, April 2025 to March 20260.92England 0.74, April 2025 to March 2026
GPs (full-time equivalent)2.6 qualified permanent2.6 including trainees and locums2,759 patients per permanent GP5.5 qualified permanent9.0 including trainees and locums1,670 patients per permanent GP
CQC rating (a separate source)Requires improvementGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences