Wirral · Compare
St Georges Medical Centre vs Grove Rd Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Grove Rd Surgery’s Practice Grade is clearly higher than St Georges Medical Centre’s: its likely range lies wholly above.
Side by side
| Measure | St Georges Medical CentreCH45 5LN | Grove Rd SurgeryCH45 3HF |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 68.3likely range 59.5 to 75.6123 survey answers | 92.2likely range 89.2 to 94.0116 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 66.7%likely range 54.4% to 77.1%, 123 answers | 95.2%likely range 91.7% to 97.3%, 116 answersClearly higher |
| Access (mean of the two below) | 71.7%likely range 66.9% to 75.9% | 84.9%likely range 79.5% to 88.8%Clearly higher |
| Appointments within two weeks of booking | 73.1%likely range 65.4% to 79.6%, 2,271 appointments | 96.0%likely range 90.2% to 98.4%, 1,541 appointmentsClearly higher |
| Calls answered by the practice | 70.3%likely range 64.4% to 75.6%, 5,337 calls | 73.7%likely range 64.6% to 81.2%, 2,219 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 41.6%likely range 29.7% to 54.5%, 113 answers | 85.4%likely range 80.2% to 89.4%, 110 answers |
| Reception and admin team | 86.9%likely range 76.2% to 93.2%, 120 answers | 98.7%likely range 96.2% to 99.5%, 114 answers |
| Having a preferred professional | 27.8%likely range 18.2% to 39.9%, 123 answers | 42.2%likely range 36.1% to 48.6%, 116 answers |
| Seeing your preferred professional | 19.5%likely range 7.7% to 41.4%, 40 answers | 77.1%likely range 68.0% to 84.2%, 51 answers |
| Knowing the next step | 81.5%likely range 69.4% to 89.5%, 110 answers | 94.8%likely range 91.2% to 97.0%, 114 answers |
| Contacting the practice | 55.7%likely range 43.1% to 67.5%, 118 answers | 93.2%likely range 89.3% to 95.7%, 116 answers |
| Wait for an appointment | 53.7%likely range 40.6% to 66.3%, 107 answers | 90.6%likely range 86.2% to 93.7%, 113 answers |
| Being listened to | 85.9%likely range 74.6% to 92.6%, 113 answers | 96.8%likely range 93.6% to 98.4%, 112 answers |
| Care and concern | 86.7%likely range 75.8% to 93.2%, 117 answers | 97.4%likely range 94.5% to 98.8%, 116 answers |
| Confidence and trust | 83.8%likely range 72.4% to 91.1%, 117 answers | 97.4%likely range 94.5% to 98.8%, 116 answers |
| Involvement in decisions | 85.1%likely range 73.6% to 92.1%, 112 answers | 98.0%likely range 95.2% to 99.2%, 110 answers |
| Needs met | 86.4%likely range 75.5% to 92.9%, 118 answers | 96.6%likely range 93.5% to 98.3%, 115 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 98.6%likely range 92.2% to 99.7%, 69 patients | 86.8%likely range 72.7% to 94.2%, 38 patients |
| Children at 18 months | 91.0%likely range 81.8% to 95.8%, 67 patients | 92.7%likely range 82.7% to 97.1%, 55 patients |
| Children at 5 years | 92.5%likely range 84.6% to 96.5%, 80 patients | 92.3%likely range 79.7% to 97.3%, 39 patients |
| Women aged 25 to 49 | 66.5%likely range 63.9% to 68.9%, 1,401 patients | 68.1%likely range 64.9% to 71.2%, 850 patients |
| Women aged 50 to 64 | 67.2%likely range 64.1% to 70.2%, 900 patients | 72.6%likely range 68.4% to 76.5%, 464 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 9,085August 2026 | 4,934August 2026 |
| Primary care network | Wallasey PCN | Wallasey PCN |
| Phone | 0151 6302080 | 0151 6394616 |
| Friends and Family Test (its own feedback) | No results for June 2026 | 85.1% good or very good148 answers, June 2026 |
| Appointments (one month) | 4,289 in August 2026Same day 30.1%; face to face 62.2% | 2,419 in August 2026Same day 47.4%; face to face 45.1% |
| Antibiotic items per STAR-PU (one year) | 0.97England 0.74, April 2025 to March 2026 | 1.01England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 5.5 qualified permanent13.2 including trainees and locums1,642 patients per permanent GP | 1.8 qualified permanent1.8 including trainees and locums2,721 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.