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St. Georges Medical Centre vs The Phoenix Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

St. Georges Medical Centre and The Phoenix Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureSt. Georges Medical CentreNW4 4QRThe Phoenix PracticeNW4 4AE
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade72.0likely range 60.4 to 80.797 survey answers70.6likely range 58.9 to 80.497 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good69.6%likely range 53.4% to 82.0%, 97 answers63.1%likely range 46.5% to 77.1%, 97 answers
Access (mean of the two below)77.4%likely range 69.6% to 81.1%87.8%likely range 84.8% to 90.1%Clearly higher
Appointments within two weeks of booking97.0%likely range 83.4% to 99.5%, 438 appointments95.6%likely range 92.1% to 97.6%, 3,598 appointments
Calls answered by the practice57.6%likely range 50.2% to 64.7%, 3,688 calls80.0%likely range 75.1% to 84.1%, 6,254 callsClearly higher
More survey questions (not part of the grade)
Getting through on the phone41.5%likely range 26.5% to 58.3%, 88 answers49.5%likely range 32.9% to 66.1%, 87 answers
Reception and admin team83.5%likely range 68.2% to 92.2%, 95 answers72.4%likely range 55.5% to 84.7%, 92 answers
Having a preferred professional38.0%likely range 24.2% to 54.2%, 97 answers61.8%likely range 45.1% to 76.1%, 95 answers
Seeing your preferred professional37.1%likely range 18.2% to 60.9%, 44 answers29.8%likely range 14.1% to 52.3%, 54 answers
Knowing the next step81.8%likely range 65.9% to 91.3%, 91 answers71.2%likely range 53.9% to 84.0%, 89 answers
Contacting the practice64.0%likely range 47.7% to 77.6%, 96 answers55.4%likely range 38.8% to 70.8%, 93 answers
Wait for an appointment53.7%likely range 36.7% to 69.9%, 82 answers51.9%likely range 34.5% to 68.8%, 81 answers
Being listened to81.1%likely range 65.2% to 90.7%, 92 answers76.1%likely range 59.2% to 87.5%, 90 answers
Care and concern82.2%likely range 66.5% to 91.5%, 92 answers78.3%likely range 61.3% to 89.2%, 88 answers
Confidence and trust88.2%likely range 73.3% to 95.3%, 90 answers89.3%likely range 73.7% to 96.1%, 86 answers
Involvement in decisions85.9%likely range 70.3% to 94.0%, 88 answers87.7%likely range 71.6% to 95.3%, 84 answers
Needs met86.8%likely range 71.9% to 94.4%, 93 answers88.4%likely range 72.8% to 95.6%, 87 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months90.6%likely range 83.1% to 95.0%, 96 patients97.2%likely range 92.1% to 99.1%, 108 patients
Children at 18 months75.4%likely range 67.2% to 82.1%, 126 patients96.3%likely range 90.8% to 98.5%, 107 patients
Children at 5 years75.8%likely range 67.6% to 82.5%, 124 patients93.2%likely range 86.6% to 96.7%, 103 patients
Women aged 25 to 4957.2%likely range 55.2% to 59.2%, 2,318 patients49.5%likely range 47.4% to 51.5%, 2,376 patients
Women aged 50 to 6475.6%likely range 72.7% to 78.3%, 910 patients69.9%likely range 66.9% to 72.8%, 918 patients
Facts (NHS England, not part of the grade)
Registered patients11,447August 202611,817August 2026
Primary care networkBarnet 5 PCNBarnet 5 PCN
Phone020 82026232020 82029030
Friends and Family Test (its own feedback)91.3% good or very good207 answers, June 202685.7% good or very good49 answers, June 2026
Appointments (one month)3,587 in August 2026Same day 52.2%; face to face 41.7%4,607 in August 2026Same day 50.8%; face to face 39.5%
Antibiotic items per STAR-PU (one year)0.55England 0.74, April 2025 to March 20260.74England 0.74, April 2025 to March 2026
GPs (full-time equivalent)7.0 qualified permanent7.0 including trainees and locums1,642 patients per permanent GP6.1 qualified permanent6.1 including trainees and locums1,935 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences