Hounslow · Compare
St Davids Practice vs Clifford House Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Clifford House Medical Centre’s Practice Grade is clearly higher than St Davids Practice’s: its likely range lies wholly above.
Side by side
| Measure | St Davids PracticeTW13 4GU | Clifford House Medical CentreTW13 5AD |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 71.7likely range 63.4 to 78.788 survey answers | 82.3likely range 79.7 to 84.3109 survey answersClearly higher |
| Label (against the England average) | Cannot be told apart from the England average | Clearly above the England average |
| Patients who describe the practice as good | 67.8%likely range 56.1% to 77.6%, 88 answers | 80.7%likely range 78.6% to 82.7%, 109 answersClearly higher |
| Access (mean of the two below) | 80.8%likely range 75.3% to 84.4% | 86.0%likely range 78.5% to 90.7% |
| Appointments within two weeks of booking | 95.1%likely range 86.9% to 98.3%, 1,001 appointments | 83.6%likely range 72.6% to 90.8%, 958 appointments |
| Calls answered by the practice | 66.4%likely range 59.2% to 72.8%, 3,794 calls | 88.3%likely range 78.0% to 94.2%, 1,296 callsClearly higher |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 61.4%likely range 49.1% to 72.3%, 82 answers | 83.1%likely range 81.1% to 85.0%, 108 answers |
| Reception and admin team | 82.7%likely range 72.0% to 89.9%, 86 answers | 94.7%likely range 93.4% to 95.7%, 108 answers |
| Having a preferred professional | 32.9%likely range 23.0% to 44.7%, 88 answers | 29.9%likely range 27.6% to 32.3%, 110 answers |
| Seeing your preferred professional | 38.1%likely range 21.8% to 57.6%, 33 answers | 45.8%likely range 41.6% to 50.1%, 41 answers |
| Knowing the next step | 79.6%likely range 68.3% to 87.5%, 84 answers | 81.1%likely range 78.9% to 83.1%, 106 answers |
| Contacting the practice | 69.4%likely range 57.5% to 79.2%, 84 answers | 86.3%likely range 84.4% to 88.0%, 108 answers |
| Wait for an appointment | 74.4%likely range 62.5% to 83.6%, 81 answers | 73.7%likely range 71.3% to 76.0%, 104 answers |
| Being listened to | 76.3%likely range 64.8% to 85.0%, 84 answers | 87.7%likely range 85.9% to 89.3%, 106 answers |
| Care and concern | 75.3%likely range 63.5% to 84.2%, 83 answers | 88.7%likely range 86.9% to 90.3%, 106 answers |
| Confidence and trust | 82.7%likely range 71.5% to 90.0%, 81 answers | 90.7%likely range 89.0% to 92.1%, 103 answers |
| Involvement in decisions | 80.7%likely range 68.8% to 88.8%, 75 answers | 96.1%likely range 94.9% to 97.1%, 97 answers |
| Needs met | 85.3%likely range 74.7% to 91.9%, 83 answers | 85.9%likely range 83.9% to 87.6%, 105 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.0%likely range 81.2% to 96.8%, 50 patients | 71.4%likely range 52.9% to 84.7%, 28 patients |
| Children at 18 months | 80.8%likely range 68.1% to 89.2%, 52 patients | 70.8%likely range 50.8% to 85.1%, 24 patients |
| Children at 5 years | 57.1%likely range 46.0% to 67.6%, 77 patients | 63.2%likely range 41.0% to 80.9%, 19 patients |
| Women aged 25 to 49 | 65.3%likely range 62.7% to 67.9%, 1,284 patients | 61.7%likely range 57.0% to 66.2%, 426 patients |
| Women aged 50 to 64 | 78.8%likely range 75.5% to 81.8%, 633 patients | 73.9%likely range 66.6% to 80.1%, 161 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 6,791August 2026 | 2,268August 2026 |
| Primary care network | Feltham and Bedfont PCN | Feltham and Bedfont PCN |
| Phone | 020 88937448 | 020 88902208 |
| Friends and Family Test (its own feedback) | 100.0% good or very good250 answers, June 2026 | 90.9% good or very good11 answers, June 2026 |
| Appointments (one month) | 2,929 in August 2026Same day 26.6%; face to face 64.5% | 1,243 in August 2026Same day 30.6%; face to face 88.2% |
| Antibiotic items per STAR-PU (one year) | 0.84England 0.74, April 2025 to March 2026 | 0.71England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 2.8 qualified permanent3.8 including trainees and locums2,449 patients per permanent GP | 0.7 qualified permanent0.7 including trainees and locums |
| CQC rating (a separate source) | Good | – |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.