Redbridge · Compare
St Clement's Surgery vs Granville Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
St Clement's Surgery and Granville Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | St Clement's SurgeryIG1 4LA | Granville Medical CentreIG1 4JY |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 72.6likely range 68.0 to 76.698 survey answers | 70.4likely range 63.3 to 76.289 survey answers |
| Label (against the England average) | No label | Cannot be told apart from the England average |
| Patients who describe the practice as good | 68.4%likely range 62.5% to 73.9%, 98 answers | 73.3%likely range 63.4% to 81.3%, 89 answers |
| Access (mean of the two below) | 82.1%likely range 76.0% to 86.6%Clearly higher | 63.5%likely range 58.0% to 69.0% |
| Appointments within two weeks of booking | 90.9%likely range 83.3% to 95.2%, 1,413 appointments | 87.4%likely range 81.2% to 91.7%, 2,369 appointments |
| Calls answered by the practice | 73.3%likely range 63.7% to 81.1%, 2,035 callsClearly higher | 39.5%likely range 30.3% to 49.6%, 1,981 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 47.9%likely range 41.5% to 54.2%, 91 answers | 30.2%likely range 21.4% to 40.7%, 82 answers |
| Reception and admin team | 67.5%likely range 61.4% to 73.0%, 96 answers | 75.3%likely range 65.6% to 83.0%, 89 answers |
| Having a preferred professional | 46.2%likely range 40.2% to 52.4%, 98 answers | 73.6%likely range 63.8% to 81.6%, 89 answers |
| Seeing your preferred professional | 15.9%likely range 10.5% to 23.5%, 48 answers | 61.1%likely range 48.4% to 72.4%, 59 answers |
| Knowing the next step | 70.2%likely range 64.1% to 75.7%, 91 answers | 83.2%likely range 73.5% to 89.8%, 79 answers |
| Contacting the practice | 58.6%likely range 52.4% to 64.6%, 96 answers | 57.4%likely range 47.1% to 67.1%, 88 answers |
| Wait for an appointment | 68.4%likely range 61.9% to 74.2%, 84 answers | 50.2%likely range 39.4% to 60.9%, 78 answers |
| Being listened to | 80.9%likely range 75.5% to 85.4%, 93 answers | 91.0%likely range 83.2% to 95.4%, 86 answers |
| Care and concern | 74.8%likely range 69.0% to 79.8%, 96 answers | 92.9%likely range 85.5% to 96.6%, 86 answers |
| Confidence and trust | 88.2%likely range 83.5% to 91.7%, 93 answers | 92.9%likely range 85.5% to 96.7%, 85 answers |
| Involvement in decisions | 88.9%likely range 84.3% to 92.3%, 91 answers | 95.2%likely range 88.3% to 98.1%, 82 answers |
| Needs met | 91.5%likely range 87.2% to 94.4%, 91 answers | 95.9%likely range 89.4% to 98.4%, 86 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 75.7%likely range 59.9% to 86.6%, 37 patients | 94.4%likely range 86.6% to 97.8%, 72 patients |
| Children at 18 months | 74.5%likely range 60.5% to 84.7%, 47 patients | 84.4%likely range 74.7% to 90.9%, 77 patients |
| Children at 5 years | 80.0%likely range 67.6% to 88.4%, 55 patients | 77.5%likely range 66.5% to 85.6%, 71 patients |
| Women aged 25 to 49 | 44.9%likely range 41.6% to 48.3%, 850 patients | 61.0%likely range 58.3% to 63.7%, 1,252 patients |
| Women aged 50 to 64 | 65.7%likely range 60.4% to 70.6%, 332 patients | 81.2%likely range 77.5% to 84.4%, 495 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 4,567August 2026 | 6,458August 2026 |
| Primary care network | Cranbrook PCN | Cranbrook PCN |
| Phone | 020 85541371 | 020 82700400 |
| Friends and Family Test (its own feedback) | 90.1% good or very good91 answers, June 2026 | 68.4% good or very good19 answers, June 2026 |
| Appointments (one month) | 1,729 in August 2026Same day 54.8%; face to face 48.1% | 4,106 in August 2026Same day 62.1%; face to face 62.7% |
| Antibiotic items per STAR-PU (one year) | 0.69England 0.74, April 2025 to March 2026 | 0.82England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 1.6 qualified permanent1.6 including trainees and locums2,762 patients per permanent GP | 3.5 qualified permanent3.5 including trainees and locums1,849 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.