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St Albans Medical Centre vs Rise Park Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

St Albans Medical Centre and Rise Park Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureSt Albans Medical CentreNG6 8AQRise Park SurgeryNG5 5EB
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade57.5likely range 45.4 to 70.381 survey answers71.7likely range 63.1 to 78.4112 survey answers
Label (against the England average)No labelCannot be told apart from the England average
Patients who describe the practice as good47.0%likely range 29.7% to 65.2%, 81 answers72.3%likely range 60.2% to 81.8%, 112 answers
Access (mean of the two below)81.9%likely range 77.9% to 84.7%Clearly higher70.0%likely range 65.9% to 73.5%
Appointments within two weeks of booking91.4%likely range 87.4% to 94.2%, 4,097 appointmentsClearly higher81.2%likely range 75.3% to 85.9%, 3,133 appointments
Calls answered by the practiceNot in the grade: no phone data58.6%likely range 53.1% to 64.0%, 6,437 calls
More survey questions (not part of the grade)
Getting through on the phone32.5%likely range 17.7% to 51.9%, 78 answers52.6%likely range 40.1% to 64.7%, 105 answers
Reception and admin team54.0%likely range 35.4% to 71.6%, 77 answers86.1%likely range 75.3% to 92.7%, 108 answers
Having a preferred professional34.5%likely range 19.3% to 53.7%, 79 answers23.9%likely range 15.1% to 35.7%, 112 answers
Seeing your preferred professionalNot shown: fewer than 30 answersNot shown: fewer than 30 answers
Knowing the next step54.1%likely range 35.1% to 72.0%, 74 answers80.8%likely range 69.2% to 88.8%, 107 answers
Contacting the practice49.2%likely range 31.5% to 67.1%, 81 answers67.7%likely range 55.4% to 78.0%, 111 answers
Wait for an appointment56.3%likely range 36.4% to 74.4%, 69 answers62.4%likely range 49.2% to 74.0%, 98 answers
Being listened to77.7%likely range 58.5% to 89.6%, 77 answers94.1%likely range 85.0% to 97.8%, 105 answers
Care and concern77.3%likely range 58.2% to 89.3%, 78 answers92.8%likely range 83.3% to 97.0%, 106 answers
Confidence and trust80.4%likely range 61.4% to 91.4%, 77 answers95.7%likely range 87.2% to 98.6%, 106 answers
Involvement in decisions77.6%likely range 57.7% to 89.9%, 72 answers94.8%likely range 85.6% to 98.3%, 99 answers
Needs met72.1%likely range 52.4% to 85.8%, 76 answers91.1%likely range 81.2% to 96.0%, 107 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months74.7%likely range 65.4% to 82.3%, 99 patients73.3%likely range 62.4% to 82.0%, 75 patients
Children at 18 months62.4%likely range 52.6% to 71.2%, 101 patients77.8%likely range 68.2% to 85.1%, 90 patients
Children at 5 years53.5%likely range 43.8% to 62.9%, 101 patients65.7%likely range 55.9% to 74.3%, 99 patients
Women aged 25 to 4965.2%likely range 62.9% to 67.5%, 1,677 patients63.6%likely range 61.2% to 65.9%, 1,597 patients
Women aged 50 to 6468.6%likely range 65.4% to 71.7%, 813 patients77.4%likely range 74.6% to 80.0%, 915 patients
Facts (NHS England, not part of the grade)
Registered patients9,766August 20269,698August 2026
Primary care networkBulwell and Top Valley PCNBulwell and Top Valley PCN
Phone0115 92734440115 9272525
Friends and Family Test (its own feedback)86.1% good or very good187 answers, June 2026No results for June 2026
Appointments (one month)4,632 in August 2026Same day 56.7%; face to face 62.9%6,350 in August 2026Same day 47.9%; face to face 82.7%
Antibiotic items per STAR-PU (one year)0.76England 0.74, April 2025 to March 20260.71England 0.74, April 2025 to March 2026
GPs (full-time equivalent)0.7 qualified permanent0.7 including trainees and locums5.8 qualified permanent9.4 including trainees and locums1,678 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences