Oldham · Compare
Springfield House vs Moorside Medical Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Moorside Medical Practice’s Practice Grade is clearly higher than Springfield House’s: its likely range lies wholly above.
Side by side
| Measure | Springfield HouseOL4 2RJ | Moorside Medical PracticeOL1 4JU |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 57.7likely range 49.5 to 65.8104 survey answers | 88.5likely range 84.3 to 91.2122 survey answersClearly higher |
| Label (against the England average) | No label | Clearly above the England average |
| Patients who describe the practice as good | 51.2%likely range 39.7% to 62.6%, 104 answers | 91.0%likely range 85.5% to 94.5%, 122 answersClearly higher |
| Access (mean of the two below) | 72.8%likely range 67.1% to 77.7% | 82.4%likely range 76.8% to 86.6% |
| Appointments within two weeks of booking | 69.6%likely range 60.6% to 77.3%, 1,732 appointments | 81.0%likely range 71.2% to 88.0%, 1,247 appointments |
| Calls answered by the practice | 75.9%likely range 68.8% to 81.8%, 3,382 calls | 83.8%likely range 78.1% to 88.2%, 4,325 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 47.9%likely range 36.3% to 59.8%, 99 answers | 90.2%likely range 84.4% to 94.0%, 117 answers |
| Reception and admin team | 73.5%likely range 61.8% to 82.5%, 101 answers | 95.0%likely range 90.3% to 97.4%, 119 answers |
| Having a preferred professional | 31.3%likely range 21.6% to 42.9%, 105 answers | 38.8%likely range 31.6% to 46.5%, 123 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | 63.9%likely range 51.3% to 74.8%, 48 answers |
| Knowing the next step | 69.7%likely range 57.9% to 79.4%, 100 answers | 85.7%likely range 79.2% to 90.4%, 115 answers |
| Contacting the practice | 49.9%likely range 38.4% to 61.5%, 102 answers | 94.8%likely range 90.1% to 97.3%, 119 answers |
| Wait for an appointment | 45.3%likely range 33.4% to 57.8%, 91 answers | 87.5%likely range 81.1% to 91.9%, 112 answers |
| Being listened to | 72.9%likely range 61.0% to 82.2%, 98 answers | 93.0%likely range 87.8% to 96.1%, 118 answers |
| Care and concern | 69.3%likely range 57.3% to 79.2%, 97 answers | 92.3%likely range 86.9% to 95.5%, 118 answers |
| Confidence and trust | 74.7%likely range 62.7% to 83.8%, 95 answers | 95.3%likely range 90.7% to 97.7%, 117 answers |
| Involvement in decisions | 75.2%likely range 63.1% to 84.3%, 92 answers | 94.6%likely range 89.6% to 97.3%, 109 answers |
| Needs met | 71.5%likely range 59.7% to 81.0%, 100 answers | 95.5%likely range 90.9% to 97.8%, 115 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 79.7%likely range 69.6% to 87.1%, 79 patients | 93.0%likely range 86.3% to 96.6%, 100 patients |
| Children at 18 months | 84.8%likely range 75.3% to 91.1%, 79 patients | 77.9%likely range 68.1% to 85.4%, 86 patients |
| Children at 5 years | 84.0%likely range 75.6% to 89.9%, 100 patients | 88.5%likely range 80.6% to 93.5%, 96 patients |
| Women aged 25 to 49 | 56.5%likely range 53.6% to 59.3%, 1,140 patients | 78.6%likely range 76.3% to 80.8%, 1,288 patients |
| Women aged 50 to 64 | 69.9%likely range 66.1% to 73.4%, 608 patients | 82.8%likely range 79.4% to 85.7%, 552 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 7,050August 2026 | 7,224August 2026 |
| Primary care network | Oldham East PCN | Oldham East PCN |
| Phone | 0161 6672480 | 0161 3448150 |
| Friends and Family Test (its own feedback) | 95.5% good or very good112 answers, June 2026 | 95.7% good or very good186 answers, June 2026 |
| Appointments (one month) | 2,153 in August 2026Same day 34.8%; face to face 70.1% | 2,164 in August 2026Same day 31.8%; face to face 78.6% |
| Antibiotic items per STAR-PU (one year) | 0.85England 0.74, April 2025 to March 2026 | 0.73England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.9 qualified permanent6.6 including trainees and locums1,445 patients per permanent GP | 2.8 qualified permanent2.8 including trainees and locums2,568 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.