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Spring Hall Group Practice vs King Cross Practice

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Spring Hall Group Practice and King Cross Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureSpring Hall Group PracticeHX1 4JGKing Cross PracticeHX1 3LW
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade65.2likely range 45.1 to 81.9112 survey answers81.1likely range 72.8 to 85.792 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good58.2%likely range 29.6% to 82.1%, 112 answers87.4%likely range 75.8% to 93.8%, 92 answers
Access (mean of the two below)81.3%likely range 78.9% to 83.4%Clearly higher66.1%likely range 61.6% to 70.0%
Appointments within two weeks of booking95.5%likely range 92.9% to 97.2%, 5,855 appointmentsClearly higher85.0%likely range 78.0% to 90.1%, 2,017 appointments
Calls answered by the practice66.9%likely range 62.9% to 70.7%, 11,437 callsClearly higher47.2%likely range 41.3% to 53.1%, 5,705 calls
More survey questions (not part of the grade)
Getting through on the phone28.7%likely range 9.8% to 59.8%, 109 answers36.0%likely range 24.0% to 50.1%, 85 answers
Reception and admin team73.6%likely range 42.6% to 91.3%, 111 answers92.1%likely range 81.6% to 96.9%, 91 answers
Having a preferred professional37.7%likely range 15.2% to 67.1%, 112 answers27.6%likely range 17.3% to 40.9%, 91 answers
Seeing your preferred professional19.9%likely range 2.2% to 73.9%, 31 answers23.8%likely range 9.8% to 47.2%, 32 answers
Knowing the next step86.0%likely range 53.1% to 97.1%, 101 answers90.7%likely range 79.2% to 96.1%, 84 answers
Contacting the practice53.7%likely range 26.0% to 79.3%, 110 answers72.2%likely range 58.6% to 82.6%, 88 answers
Wait for an appointment66.2%likely range 34.5% to 87.9%, 99 answers66.4%likely range 52.1% to 78.2%, 82 answers
Being listened to82.1%likely range 50.1% to 95.5%, 107 answers87.9%likely range 76.0% to 94.3%, 87 answers
Care and concern80.6%likely range 48.9% to 94.8%, 109 answers83.2%likely range 70.5% to 91.2%, 86 answers
Confidence and trust92.9%likely range 61.5% to 99.1%, 106 answers89.9%likely range 78.4% to 95.6%, 86 answers
Involvement in decisions84.0%likely range 50.8% to 96.4%, 100 answers89.8%likely range 78.2% to 95.6%, 85 answers
Needs met92.1%likely range 60.9% to 98.9%, 107 answers87.3%likely range 75.1% to 94.0%, 84 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months75.5%likely range 70.3% to 80.1%, 294 patients84.1%likely range 74.7% to 90.5%, 82 patients
Children at 18 months77.9%likely range 72.7% to 82.3%, 285 patients81.8%likely range 73.1% to 88.2%, 99 patients
Children at 5 years80.6%likely range 76.2% to 84.4%, 356 patients74.7%likely range 64.9% to 82.5%, 91 patients
Women aged 25 to 4953.6%likely range 52.2% to 55.1%, 4,623 patients65.5%likely range 62.9% to 67.9%, 1,413 patients
Women aged 50 to 6469.8%likely range 67.9% to 71.7%, 2,171 patients73.4%likely range 70.1% to 76.4%, 770 patients
Facts (NHS England, not part of the grade)
Registered patients28,204August 20268,613August 2026
Primary care networkCentral Halifax PCNCentral Halifax PCN
Phone01422 34950101422 230730
Friends and Family Test (its own feedback)79.5% good or very good806 answers, June 202694.0% good or very good386 answers, June 2026
Appointments (one month)11,799 in August 2026Same day 46.3%; face to face 81.4%3,593 in August 2026Same day 43.8%; face to face 77.2%
Antibiotic items per STAR-PU (one year)0.78England 0.74, April 2025 to March 20260.85England 0.74, April 2025 to March 2026
GPs (full-time equivalent)8.6 qualified permanent29.0 including trainees and locums3,300 patients per permanent GP5.3 qualified permanent5.3 including trainees and locums1,626 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences