Worcester · Compare
Spring Gardens Group Medical Practice vs St Martin's Gate Surgery
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Spring Gardens Group Medical Practice and St Martin's Gate Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Spring Gardens Group Medical PracticeWR1 2BS | St Martin's Gate SurgeryWR5 1EZ |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 85.5likely range 65.2 to 92.998 survey answers | 75.0likely range 62.3 to 83.3107 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 86.3%likely range 57.2% to 96.7%, 98 answers | 77.1%likely range 58.9% to 88.8%, 107 answers |
| Access (mean of the two below) | 83.6%likely range 80.7% to 86.0%Clearly higher | 70.1%likely range 66.1% to 73.7% |
| Appointments within two weeks of booking | 92.7%likely range 89.1% to 95.2%, 4,273 appointmentsClearly higher | 78.0%likely range 71.9% to 83.1%, 3,195 appointments |
| Calls answered by the practice | 74.4%likely range 69.8% to 78.5%, 7,998 callsClearly higher | 62.1%likely range 57.0% to 67.0%, 7,411 calls |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 76.8%likely range 46.4% to 92.7%, 91 answers | 76.8%likely range 58.2% to 88.8%, 103 answers |
| Reception and admin team | 94.6%likely range 66.1% to 99.4%, 94 answers | 90.5%likely range 74.1% to 97.0%, 104 answers |
| Having a preferred professional | 32.5%likely range 12.8% to 61.3%, 97 answers | 34.7%likely range 19.9% to 53.1%, 107 answers |
| Seeing your preferred professional | 60.7%likely range 20.6% to 90.2%, 36 answers | 37.0%likely range 15.8% to 64.7%, 45 answers |
| Knowing the next step | 89.6%likely range 60.0% to 98.0%, 93 answers | 85.7%likely range 68.4% to 94.3%, 106 answers |
| Contacting the practice | 86.8%likely range 57.6% to 97.0%, 97 answers | 87.7%likely range 70.7% to 95.4%, 106 answers |
| Wait for an appointment | 91.1%likely range 60.1% to 98.6%, 85 answers | 59.6%likely range 40.6% to 76.1%, 98 answers |
| Being listened to | 85.9%likely range 56.6% to 96.6%, 97 answers | 86.1%likely range 68.8% to 94.6%, 105 answers |
| Care and concern | 86.6%likely range 57.2% to 96.9%, 96 answers | 83.0%likely range 65.2% to 92.7%, 105 answers |
| Confidence and trust | 92.8%likely range 64.2% to 98.9%, 95 answers | 96.1%likely range 81.8% to 99.3%, 106 answers |
| Involvement in decisions | 91.3%likely range 62.0% to 98.5%, 93 answers | 96.2%likely range 81.5% to 99.3%, 103 answers |
| Needs met | 96.2%likely range 68.8% to 99.7%, 97 answers | 83.5%likely range 65.9% to 93.0%, 106 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.3%likely range 86.2% to 94.7%, 173 patients | 92.5%likely range 87.1% to 95.8%, 147 patients |
| Children at 18 months | 93.2%likely range 88.5% to 96.1%, 176 patients | 88.5%likely range 82.1% to 92.8%, 139 patients |
| Children at 5 years | 87.5%likely range 81.9% to 91.5%, 184 patients | 92.9%likely range 87.8% to 96.0%, 156 patients |
| Women aged 25 to 49 | 64.5%likely range 62.9% to 66.0%, 3,770 patients | 65.7%likely range 63.8% to 67.5%, 2,521 patients |
| Women aged 50 to 64 | 76.8%likely range 74.6% to 78.8%, 1,545 patients | 77.7%likely range 75.3% to 79.9%, 1,215 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 19,985August 2026 | 14,306August 2026 |
| Primary care network | South Worcs Worcester City GP PCN | South Worcs Worcester City GP PCN |
| Phone | 01905 744400 | 01905 363351 |
| Friends and Family Test (its own feedback) | 96.0% good or very good50 answers, June 2026 | 100.0% good or very good11 answers, June 2026 |
| Appointments (one month) | 8,723 in August 2026Same day 53.4%; face to face 52.7% | 5,871 in August 2026Same day 36.9%; face to face 59.2% |
| Antibiotic items per STAR-PU (one year) | 0.69England 0.74, April 2025 to March 2026 | 0.71England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 10.4 qualified permanent11.9 including trainees and locums1,922 patients per permanent GP | 5.1 qualified permanent5.1 including trainees and locums2,824 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.