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Spinney Hill Medical Centre vs East Park Medical Centre (Rp Pandya)

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Spinney Hill Medical Centre and East Park Medical Centre (Rp Pandya) cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureSpinney Hill Medical CentreLE5 3HXEast Park Medical Centre (Rp Pandya)LE5 5FD
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade64.7likely range 37.8 to 85.371 survey answers76.2likely range 65.3 to 84.397 survey answers
Label (against the England average)Cannot be told apart from the England averageCannot be told apart from the England average
Patients who describe the practice as good59.7%likely range 21.3% to 89.0%, 71 answers72.3%likely range 56.8% to 83.9%, 97 answers
Access (mean of the two below)76.3%likely range 73.5% to 78.7%85.0%likely range 81.2% to 87.9%Clearly higher
Appointments within two weeks of booking90.4%likely range 86.8% to 93.0%, 5,291 appointments95.0%likely range 90.4% to 97.4%, 2,428 appointments
Calls answered by the practice62.1%likely range 57.8% to 66.2%, 10,552 calls74.9%likely range 68.9% to 80.1%, 4,714 callsClearly higher
More survey questions (not part of the grade)
Getting through on the phone43.9%likely range 12.4% to 81.1%, 69 answers58.5%likely range 42.9% to 72.5%, 96 answers
Reception and admin team70.8%likely range 27.8% to 93.8%, 68 answers77.7%likely range 62.4% to 88.0%, 96 answers
Having a preferred professional56.8%likely range 19.1% to 88.0%, 68 answers49.0%likely range 34.2% to 64.0%, 98 answers
Seeing your preferred professional43.7%likely range 7.8% to 87.7%, 36 answers39.7%likely range 21.8% to 60.8%, 52 answers
Knowing the next step74.6%likely range 28.9% to 95.5%, 62 answers82.5%likely range 67.0% to 91.6%, 89 answers
Contacting the practice54.0%likely range 17.5% to 86.7%, 68 answers70.3%likely range 54.5% to 82.4%, 95 answers
Wait for an appointment53.5%likely range 15.1% to 88.2%, 55 answers67.2%likely range 50.2% to 80.7%, 83 answers
Being listened to82.3%likely range 35.7% to 97.5%, 66 answers84.2%likely range 69.6% to 92.5%, 95 answers
Care and concern86.0%likely range 38.5% to 98.4%, 66 answers82.7%likely range 68.0% to 91.5%, 96 answers
Confidence and trust93.7%likely range 44.1% to 99.6%, 63 answers91.8%likely range 78.5% to 97.1%, 92 answers
Involvement in decisions90.8%likely range 41.2% to 99.3%, 62 answers89.6%likely range 75.3% to 96.1%, 87 answers
Needs met86.6%likely range 38.1% to 98.5%, 63 answers81.9%likely range 66.1% to 91.2%, 87 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months97.0%likely range 93.1% to 98.7%, 166 patients88.6%likely range 81.1% to 93.3%, 105 patients
Children at 18 months95.2%likely range 90.9% to 97.6%, 168 patients95.7%likely range 89.6% to 98.3%, 94 patients
Children at 5 years94.4%likely range 90.0% to 96.9%, 178 patients94.0%likely range 86.7% to 97.4%, 83 patients
Women aged 25 to 4963.5%likely range 61.8% to 65.1%, 3,330 patients56.4%likely range 54.1% to 58.7%, 1,741 patients
Women aged 50 to 6480.8%likely range 78.7% to 82.7%, 1,509 patients74.2%likely range 71.0% to 77.2%, 749 patients
Facts (NHS England, not part of the grade)
Registered patients19,773August 202610,092August 2026
Primary care networkBelgrave & Spinney Hill PCNBelgrave & Spinney Hill PCN
Phone01163 1925680116 2736330
Friends and Family Test (its own feedback)52.0% good or very good125 answers, June 2026No results for June 2026
Appointments (one month)11,499 in August 2026Same day 49.5%; face to face 41.8%4,786 in August 2026Same day 39.8%; face to face 68.6%
Antibiotic items per STAR-PU (one year)0.57England 0.74, April 2025 to March 20260.58England 0.74, April 2025 to March 2026
GPs (full-time equivalent)8.5 qualified permanent14.9 including trainees and locums2,327 patients per permanent GP2.4 qualified permanent5.0 including trainees and locums4,205 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences