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Spinney Brook Medical Centre vs Higham Ferrers Surgery

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Spinney Brook Medical Centre and Higham Ferrers Surgery cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureSpinney Brook Medical CentreNN9 5GAHigham Ferrers SurgeryNN10 8ED
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade77.4likely range 71.5 to 82.1118 survey answers68.6likely range 63.8 to 73.191 survey answers
Label (against the England average)Cannot be told apart from the England averageNo label
Patients who describe the practice as good79.7%likely range 71.5% to 86.1%, 118 answersClearly higher61.4%likely range 54.9% to 67.5%, 91 answers
Access (mean of the two below)71.9%likely range 66.9% to 76.2%85.3%likely range 79.6% to 89.6%Clearly higher
Appointments within two weeks of booking81.4%likely range 74.4% to 86.8%, 2,297 appointments100.0%likely range 95.9% to 100.0%, 1,365 appointmentsClearly higher
Calls answered by the practice62.3%likely range 55.3% to 68.9%, 4,017 calls70.5%likely range 59.9% to 79.2%, 1,734 calls
More survey questions (not part of the grade)
Getting through on the phone50.7%likely range 41.6% to 59.7%, 116 answers17.3%likely range 12.7% to 23.3%, 79 answers
Reception and admin team85.7%likely range 78.1% to 91.0%, 115 answers75.1%likely range 68.8% to 80.5%, 85 answers
Having a preferred professional34.9%likely range 26.8% to 44.0%, 118 answers19.8%likely range 15.1% to 25.6%, 89 answers
Seeing your preferred professional38.6%likely range 24.3% to 55.2%, 37 answersNot shown: fewer than 30 answers
Knowing the next step77.6%likely range 68.9% to 84.5%, 110 answers81.7%likely range 75.8% to 86.4%, 82 answers
Contacting the practice67.2%likely range 58.1% to 75.1%, 117 answers71.0%likely range 64.7% to 76.7%, 87 answers
Wait for an appointment67.1%likely range 57.8% to 75.3%, 110 answers88.5%likely range 83.3% to 92.3%, 80 answers
Being listened to88.4%likely range 81.2% to 93.1%, 116 answers75.0%likely range 68.7% to 80.4%, 85 answers
Care and concern89.4%likely range 82.3% to 93.8%, 115 answers74.0%likely range 67.7% to 79.5%, 85 answers
Confidence and trust88.9%likely range 81.8% to 93.5%, 115 answers85.5%likely range 80.1% to 89.6%, 86 answers
Involvement in decisions92.6%likely range 86.2% to 96.2%, 112 answers86.3%likely range 80.9% to 90.3%, 83 answers
Needs met92.8%likely range 86.5% to 96.3%, 115 answers78.8%likely range 72.8% to 83.7%, 86 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months95.5%likely range 89.0% to 98.2%, 89 patients87.1%likely range 71.1% to 94.9%, 31 patients
Children at 18 months94.0%likely range 87.5% to 97.2%, 100 patients90.6%likely range 75.8% to 96.8%, 32 patients
Children at 5 years90.5%likely range 83.4% to 94.7%, 105 patients85.7%likely range 74.3% to 92.6%, 56 patients
Women aged 25 to 4970.9%likely range 68.8% to 73.0%, 1,791 patients77.8%likely range 74.9% to 80.4%, 899 patients
Women aged 50 to 6472.4%likely range 69.6% to 75.0%, 1,048 patients81.6%likely range 78.0% to 84.8%, 490 patients
Facts (NHS England, not part of the grade)
Registered patients11,483August 20265,507August 2026
Primary care networkEast Northants PCNEast Northants PCN
Phone01933 65059301933 412777
Friends and Family Test (its own feedback)91.8% good or very good293 answers, June 202695.7% good or very good47 answers, June 2026
Appointments (one month)3,645 in August 2026Same day 44.6%; face to face 78.6%1,671 in August 2026Same day 74.8%; face to face 64.6%
Antibiotic items per STAR-PU (one year)0.89England 0.74, April 2025 to March 20260.46England 0.74, April 2025 to March 2026
GPs (full-time equivalent)6.2 qualified permanent8.1 including trainees and locums1,848 patients per permanent GP2.2 qualified permanent5.4 including trainees and locums2,458 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences