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Speke HC - Dr Thakur vs Speke HC - Dr Singh & Dr Bicha

Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.

Can the survey tell them apart?

Speke HC - Dr Thakur and Speke HC - Dr Singh & Dr Bicha cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.

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Side by side

MeasureSpeke HC - Dr ThakurL24 2SFSpeke HC - Dr Singh & Dr BichaL24 2SF
Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data)
Practice Grade87.0likely range 81.2 to 90.696 survey answers79.6likely range 73.2 to 84.686 survey answers
Label (against the England average)Clearly above the England averageCannot be told apart from the England average
Patients who describe the practice as good88.2%likely range 80.2% to 93.2%, 96 answers76.0%likely range 67.1% to 83.1%, 86 answers
Access (mean of the two below)83.9%likely range 79.0% to 87.6%87.7%likely range 82.8% to 91.1%
Appointments within two weeks of booking89.3%likely range 82.9% to 93.6%, 1,981 appointments95.1%likely range 89.6% to 97.8%, 1,768 appointments
Calls answered by the practice78.4%likely range 71.0% to 84.4%, 3,012 calls80.1%likely range 72.1% to 86.3%, 2,493 calls
More survey questions (not part of the grade)
Getting through on the phone69.3%likely range 59.3% to 77.8%, 93 answers78.6%likely range 69.6% to 85.6%, 80 answers
Reception and admin team89.9%likely range 82.2% to 94.5%, 96 answers87.4%likely range 79.7% to 92.5%, 84 answers
Having a preferred professional31.5%likely range 23.0% to 41.4%, 95 answers45.1%likely range 36.1% to 54.5%, 87 answers
Seeing your preferred professional28.9%likely range 15.9% to 46.7%, 32 answers33.7%likely range 21.2% to 48.9%, 35 answers
Knowing the next step89.6%likely range 81.6% to 94.4%, 89 answers85.4%likely range 77.3% to 91.0%, 82 answers
Contacting the practice86.2%likely range 77.9% to 91.8%, 95 answers82.3%likely range 73.8% to 88.4%, 83 answers
Wait for an appointment89.7%likely range 81.4% to 94.6%, 85 answers72.1%likely range 61.9% to 80.4%, 71 answers
Being listened to93.9%likely range 87.0% to 97.2%, 92 answers87.2%likely range 79.2% to 92.4%, 81 answers
Care and concern88.4%likely range 80.2% to 93.5%, 91 answers83.0%likely range 74.5% to 89.1%, 81 answers
Confidence and trust92.3%likely range 85.0% to 96.2%, 92 answers87.3%likely range 79.2% to 92.5%, 79 answers
Involvement in decisions93.5%likely range 86.4% to 97.0%, 91 answers83.3%likely range 74.4% to 89.5%, 75 answers
Needs met94.2%likely range 87.5% to 97.4%, 93 answers86.4%likely range 78.4% to 91.8%, 81 answers
Vaccinations and screening (NHS England QOF, not part of the grade)
Babies at 8 months72.0%likely range 58.3% to 82.5%, 50 patients73.9%likely range 59.7% to 84.4%, 46 patients
Children at 18 months70.4%likely range 57.2% to 80.9%, 54 patients77.4%likely range 64.5% to 86.5%, 53 patients
Children at 5 years61.5%likely range 49.4% to 72.4%, 65 patients81.2%likely range 70.4% to 88.6%, 69 patients
Women aged 25 to 4970.0%likely range 67.1% to 72.8%, 981 patients60.8%likely range 57.7% to 63.8%, 954 patients
Women aged 50 to 6468.6%likely range 64.2% to 72.7%, 455 patients66.4%likely range 61.4% to 71.0%, 366 patients
Facts (NHS England, not part of the grade)
Registered patients5,565August 20264,983August 2026
Primary care networkSwagga PCNSwagga PCN
Phone0151 29588990151 2958810
Friends and Family Test (its own feedback)No results for June 202691.7% good or very good48 answers, June 2026
Appointments (one month)2,535 in August 2026Same day 59.6%; face to face 53.0%1,891 in August 2026Same day 49.5%; face to face 60.4%
Antibiotic items per STAR-PU (one year)0.78England 0.74, April 2025 to March 20260.72England 0.74, April 2025 to March 2026
GPs (full-time equivalent)1.9 qualified permanent4.3 including trainees and locums2,969 patients per permanent GP1.4 qualified permanent1.6 including trainees and locums3,460 patients per permanent GP
CQC rating (a separate source)GoodGood

“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.

The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.

The full pages

Sources

  • 2026 GP Patient Survey: https://www.gp-patient.co.uk/
  • Contains information from NHS England, licenced under the current version of the Open Government Licence
  • Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
  • Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.

All sources and licences