Eastbourne · Compare
Sovereign Practice vs Harbour Medical Practice
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Sovereign Practice and Harbour Medical Practice cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Sovereign PracticeBN22 7PG | Harbour Medical PracticeBN23 6DW |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 73.7likely range 61.4 to 83.2102 survey answers | 76.4likely range 71.4 to 80.6114 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 68.1%likely range 50.6% to 81.7%, 102 answers | 74.5%likely range 67.9% to 80.2%, 114 answers |
| Access (mean of the two below) | 86.5%likely range 84.0% to 88.1% | 80.8%likely range 74.5% to 84.8% |
| Appointments within two weeks of booking | 96.0%likely range 93.5% to 97.6%, 5,756 appointments | 90.3%likely range 84.0% to 94.3%, 2,017 appointments |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 28.2%likely range 15.1% to 46.5%, 94 answers | 49.1%likely range 41.9% to 56.3%, 109 answers |
| Reception and admin team | 82.0%likely range 64.7% to 91.9%, 96 answers | 86.0%likely range 80.3% to 90.3%, 111 answers |
| Having a preferred professional | 35.7%likely range 21.4% to 53.1%, 103 answers | 28.9%likely range 22.9% to 35.7%, 112 answers |
| Seeing your preferred professional | 7.6%likely range 1.1% to 38.4%, 33 answers | 36.8%likely range 25.2% to 50.2%, 34 answers |
| Knowing the next step | 68.9%likely range 51.0% to 82.6%, 97 answers | 77.9%likely range 71.3% to 83.3%, 108 answers |
| Contacting the practice | 59.9%likely range 42.4% to 75.2%, 100 answers | 63.8%likely range 56.7% to 70.4%, 111 answers |
| Wait for an appointment | 64.6%likely range 45.7% to 79.9%, 87 answers | 55.2%likely range 47.5% to 62.6%, 98 answers |
| Being listened to | 84.4%likely range 67.1% to 93.5%, 93 answers | 81.5%likely range 75.4% to 86.5%, 112 answers |
| Care and concern | 90.2%likely range 74.2% to 96.7%, 94 answers | 80.8%likely range 74.5% to 85.8%, 111 answers |
| Confidence and trust | 97.4%likely range 83.8% to 99.6%, 92 answers | 90.9%likely range 85.8% to 94.2%, 110 answers |
| Involvement in decisions | 83.6%likely range 65.7% to 93.1%, 89 answers | 84.6%likely range 78.7% to 89.2%, 109 answers |
| Needs met | 84.7%likely range 67.7% to 93.6%, 95 answers | 88.6%likely range 83.2% to 92.4%, 109 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 91.8%likely range 84.6% to 95.8%, 97 patients | 96.0%likely range 86.5% to 98.9%, 50 patients |
| Children at 18 months | 94.0%likely range 86.8% to 97.4%, 84 patients | 96.5%likely range 88.1% to 99.0%, 57 patients |
| Children at 5 years | 90.2%likely range 83.7% to 94.3%, 123 patients | 87.1%likely range 76.6% to 93.3%, 62 patients |
| Women aged 25 to 49 | 72.6%likely range 70.6% to 74.6%, 1,943 patients | 72.6%likely range 69.8% to 75.3%, 1,034 patients |
| Women aged 50 to 64 | 76.6%likely range 74.3% to 78.9%, 1,301 patients | 77.6%likely range 74.3% to 80.5%, 704 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 13,778August 2026 | 7,578August 2026 |
| Primary care network | Eastbourne East PCN | Eastbourne East PCN |
| Phone | 01323 744644 | 01323 470370 |
| Friends and Family Test (its own feedback) | 94.0% good or very good534 answers, June 2026 | 93.4% good or very good412 answers, June 2026 |
| Appointments (one month) | 10,535 in August 2026Same day 57.7%; face to face 41.4% | 4,724 in August 2026Same day 35.8%; face to face 65.0% |
| Antibiotic items per STAR-PU (one year) | 0.97England 0.74, April 2025 to March 2026 | 0.78England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 6.5 qualified permanent8.8 including trainees and locums2,102 patients per permanent GP | 2.6 qualified permanent2.6 including trainees and locums2,915 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.