Woking · Compare
Southview Medical Practice vs Hillview Medical Centre
Two GP practices in the same primary care network, a short way apart. Side by side, with the margin of error on every figure.
Can the survey tell them apart?
Southview Medical Practice and Hillview Medical Centre cannot be told apart on the Practice Grade. The likely ranges overlap, so the data does not show that one is ahead of the other, whatever the two numbers are.
Side by side
| Measure | Southview Medical PracticeGU22 7RR | Hillview Medical CentreGU22 7QP |
|---|---|---|
| Practice Grade (the 2026 GP Patient Survey and NHS appointment and phone data) | ||
| Practice Grade | 75.9likely range 70.3 to 80.6129 survey answers | 69.4likely range 55.6 to 80.198 survey answers |
| Label (against the England average) | Cannot be told apart from the England average | Cannot be told apart from the England average |
| Patients who describe the practice as good | 74.2%likely range 66.4% to 80.7%, 129 answers | 65.8%likely range 46.3% to 81.1%, 98 answers |
| Access (mean of the two below) | 79.7%likely range 75.2% to 82.9% | 77.5%likely range 72.6% to 81.2% |
| Appointments within two weeks of booking | 89.2%likely range 84.7% to 92.4%, 3,861 appointments | 87.0%likely range 82.1% to 90.7%, 3,646 appointments |
| Calls answered by the practice | Not in the grade: no phone data | Not in the grade: no phone data |
| More survey questions (not part of the grade) | ||
| Getting through on the phone | 47.5%likely range 38.8% to 56.3%, 111 answers | 35.9%likely range 18.8% to 57.5%, 79 answers |
| Reception and admin team | 77.4%likely range 69.6% to 83.6%, 124 answers | 80.5%likely range 60.9% to 91.6%, 93 answers |
| Having a preferred professional | 17.1%likely range 11.7% to 24.1%, 129 answers | 25.3%likely range 12.4% to 44.7%, 98 answers |
| Seeing your preferred professional | Not shown: fewer than 30 answers | Not shown: fewer than 30 answers |
| Knowing the next step | 88.2%likely range 81.7% to 92.6%, 124 answers | 79.1%likely range 59.1% to 90.8%, 91 answers |
| Contacting the practice | 74.6%likely range 66.7% to 81.1%, 127 answers | 53.5%likely range 34.6% to 71.4%, 95 answers |
| Wait for an appointment | 58.3%likely range 49.4% to 66.7%, 111 answers | 50.1%likely range 30.9% to 69.3%, 87 answers |
| Being listened to | 88.7%likely range 82.3% to 93.0%, 125 answers | 87.0%likely range 68.0% to 95.4%, 91 answers |
| Care and concern | 82.3%likely range 75.0% to 87.8%, 124 answers | 86.7%likely range 67.7% to 95.3%, 91 answers |
| Confidence and trust | 92.6%likely range 86.8% to 96.0%, 119 answers | 94.6%likely range 77.8% to 98.9%, 92 answers |
| Involvement in decisions | 90.1%likely range 83.6% to 94.2%, 114 answers | 92.1%likely range 74.2% to 98.0%, 89 answers |
| Needs met | 82.0%likely range 74.7% to 87.6%, 124 answers | 95.7%likely range 79.6% to 99.2%, 94 answers |
| Vaccinations and screening (NHS England QOF, not part of the grade) | ||
| Babies at 8 months | 92.0%likely range 84.5% to 96.1%, 88 patients | 90.2%likely range 84.8% to 93.8%, 173 patients |
| Children at 18 months | 89.2%likely range 80.7% to 94.2%, 83 patients | 89.8%likely range 84.5% to 93.5%, 177 patients |
| Children at 5 years | 83.3%likely range 75.2% to 89.2%, 108 patients | 92.9%likely range 88.3% to 95.8%, 184 patients |
| Women aged 25 to 49 | 60.4%likely range 58.3% to 62.6%, 1,949 patients | 73.9%likely range 72.3% to 75.4%, 3,100 patients |
| Women aged 50 to 64 | 71.0%likely range 67.9% to 73.9%, 885 patients | 80.9%likely range 78.5% to 83.0%, 1,222 patients |
| Facts (NHS England, not part of the grade) | ||
| Registered patients | 10,392August 2026 | 15,015August 2026 |
| Primary care network | Woking Wise 2 PCN | Woking Wise 2 PCN |
| Phone | 01483 766099 | 01483 766333 |
| Friends and Family Test (its own feedback) | 91.0% good or very good277 answers, June 2026 | 96.0% good or very good375 answers, June 2026 |
| Appointments (one month) | 4,838 in August 2026Same day 58.6%; face to face 84.2% | 6,587 in August 2026Same day 45.5%; face to face 61.0% |
| Antibiotic items per STAR-PU (one year) | 0.50England 0.74, April 2025 to March 2026 | 0.67England 0.74, April 2025 to March 2026 |
| GPs (full-time equivalent) | 4.2 qualified permanent5.6 including trainees and locums2,498 patients per permanent GP | 7.8 qualified permanent10.6 including trainees and locums1,928 patients per permanent GP |
| CQC rating (a separate source) | Good | Good |
“Clearly higher” appears only when a practice’s likely range lies wholly above every other practice’s here. When the ranges overlap, the survey cannot tell the practices apart and nobody is pointed out. A practice never gets a mark for being lower.
The Practice Grade weighs the survey and access, from NHS appointment and phone data; the other survey questions are from the 2026 GP Patient Survey. The facts are from NHS England, the Care Quality Commission and OHID, are not part of the grade, and are shown as each practice’s own record. NHS England advises against ranking practices on the Friends and Family Test or on appointment figures, and we point nothing out in the facts, vaccination or screening rows.
The full pages
Sources
- 2026 GP Patient Survey: https://www.gp-patient.co.uk/
- Contains information from NHS England, licenced under the current version of the Open Government Licence
- Contains information from the Care Quality Commission, licensed under the Open Government Licence. CQC must be acknowledged as the source of the data; CQC is not responsible for our analysis.
- Contains public sector information licensed under the Open Government Licence v3.0. Antibiotic prescribing: UK Health Security Agency and Office for Health Improvement and Disparities (Fingertips), from NHS Business Services Authority prescribing data.